HOTEL MYSTAYS Kiyosumi Shirakawa

Hotels
Mystays Hotel Group
8.4 (1435 reviews)
Koto-ku Tokiwa 1-12-16 , Tokyo , jp

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean
Great service
Quiet location
Comfortable stay
Value for money
Cons:
Small rooms
Limited amenities
No free water
Noise from above

Categories

Cleanliness
8.6
The hotel is noted for being clean and well-maintained.
Service
8.9
Staff were described as great and accommodating.
Location
8.8
Location was appreciated for being peaceful and close to amenities.
Room Quality
8.1
Rooms described as small and somewhat uncomfortable.
Amenities
7.6
Amenities like kitchen access were limited, but luggage space was highlighted.
Value for Money
8.6
Well-priced accommodations for the service and quality offered.
Food and Beverage
8.1
Limited dining options within the hotel, with no free water.
Overall Experience
8.5
Pleasant experiences shared, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:11

Property Description

Convenient Location
Located just a 6-minute walk from Kiyosumi-Shirakawa Station A1-Exit, ホテルマイステイズ清澄白河 offers easy access to transportation for your adventures in Tokyo.

Comfortable Studio-Type Rooms
Relax in our cozy studio-type rooms equipped with a flat-screen TV for entertainment, a kitchenette for your convenience, and a bathroom with all the necessary amenities.

Nearby Attractions and Facilities
Explore the famous Senso-ji Temple just 3.9 km away or take a short 20-minute train ride to the vibrant Ueno Ameya Yokocho area. For added convenience, we provide coin-operated laundry facilities and vending machines in the building.

Book now for a delightful stay at ホテルマイステイズ清澄白河 and experience comfort and convenience in Tokyo.

Important information:

Full payment is required upon check in.

The front desk is open for 8:00-22:00 from Nov 1, 2024. Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

Guests are requested to show a photocopied booking confirmation upon check-in.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Please note requests for children to sleep on an existing bed are subject to availability. Please contact the property directly for more details.

Please note, room cleaning is not provided for guests staying consecutive nights.

Alipay is accepted at the property.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs JPY 1630 per day.

Location

Guest Reviews

8.4
Based on 1435 reviews
Cleanliness: 8.6
Service: 8.9
Location: 8.8
Room Quality: 8.1
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
أمل extended_group sa
5
اعتقد انني لن اختاره مرة اخرى بسبب ضيق المكان
Pros:

الموقع هادئ وقريب من محطة المترو ومن السوبر ماركت

Cons:

الغرفة ضيقة بالنسبة لنا ثلاثة اشخاص مع شنطنا ولكن لم نمكث الا يوم واحد فقط

2026-05-28 via Nuitee
C
CABUGON family_with_children ae
8
Very good
Pros:

Clean

Cons:

No cleaning

2026-05-28 via Nuitee
D
Daniel family_with_children ca
9
Convenient location, kind and professional staffs
Pros:

Staffs are kind and professional

Cons:

Only one elevator has an access to the B1 level for garbage sorting.

2026-05-28 via Nuitee
J
jesus couple es
10
Muy cómodo , el personal muy amable .
Pros:

Muy bueno, la atención muy buena , si vuelvo a Japón repito . Muy agradecido .

Cons:

Esperar para poner la lavadora , mucha gente para poner la lavadora, es lo único .

2026-05-27 via Nuitee
M
Maree extended_group au
10
Convenient,comfortable,very happy.
Pros:

Accomodation was great ,staff extremely helpful.We stayed only one night,but would stay longer had we needed to.Close to convenience stores and restaurants.We had coffee and cake at a a cafe probably two mins walk which was terrific.Kia Ora.very happy with stay.

2026-05-27 via Nuitee
C
CABUGON family_with_children ae
7
Fantastic
Pros:

Near to metro. And peaceful area

Cons:

No cleaning everyday. But its okay we are cleaning our own.

2026-05-24 via Nuitee
A
Anna solo_traveller au
10
Quiet hotel with good transport access
Pros:

Quiet location well located near two train stations. Beautiful park nearby. Room was not too small.

Cons:

Double bed was a bit small as we're used to a queen but was fine when we swapped to one adult and one kid in the double with the other adult on the single.

2026-05-24 via Nuitee
D
David extended_group us
10
2026-05-21 via Nuitee
S
so family_with_children jp
6
2026-05-20 via Nuitee
T
Takashi solo_traveller jp
8
2026-05-18 via Nuitee
N
Nichole solo_traveller au
10
Pros:

Would recommend for any other tall families

Cons:

A little bit further away from some of the places we wanted to visit than I thought.

2026-05-16 via Nuitee
A
Amy solo_traveller gb
10
2026-05-13 via Nuitee
P
Patrick extended_group au
9
2026-05-12 via Nuitee
T
Tawfiq family_with_children fr
10
2026-05-08 via Nuitee
Y
Yasuda extended_group jp
10
2026-05-08 via Nuitee
E
ellis family_with_children nz
7
Pros:

The staff were very friendly.

The room itself was quite spacious.

Cons:

every time we came back and opened the room, there was always a strange smell. We couldn’t really tell what it was, and it happened every day, not just once.

On the first day, the bidet functions on the toilet (both the rear and front wash) were not working properly. We informed the staff, and it was later fixed.

We also noticed mold inside the sink area. In addition, the lower part under the sink was loose and looked like it was about to come off.

Another downside is that the hotel is quite far from convenience stores and supermarkets.

Considering the price we paid, the overall condition and experience did not feel worth the cost.

2026-05-08 via Nuitee
K
Keiichi family_with_children jp
5
2026-05-06 via Nuitee
M
Megan couple us
10
This place is great! A little over priced but you gey a good experience. The guest houses in the same area are the same
Pros:

Very easy to get to from 2 train stations. Clean and a lot of amenities provided.

Cons:

The room next to us had some really noisy children that we could hear through the walls. Not much to be done about it though.

2026-05-05 via Nuitee
A
Asya extended_group fr
10
2026-05-04 via Nuitee
J
joanna solo_traveller pl
10
2026-05-04 via Nuitee