HOTEL MYSTAYS Ueno Inaricho

Hotels
•
Mystays Hotel Group
7.8 (1419 reviews)
Taito-ku, Matsugaya 1-5-7 , Tokyo , JP
+81 3-3842-0701

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
Ironing service
Daily housekeeping
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Review Highlights

Pros:
Excellent location near Ueno/Inaricho stations
Friendly, helpful and accommodating staff (early check-in, entry codes)
English-speaking staff available
Useful in-room amenities (cooker, hair dryer, charging cable)
On-site laundry facilities and complimentary items (slippers/pajama, umbrellas)
Quiet neighborhood and some good views (e.g., Skytree)
Cons:
Rooms and bathrooms are generally small/cramped
Housekeeping frequency limited (every 5 days) and extra charges for services
Occasional room odors (smoke or sewage) reported
Some guests found beds/pillows uncomfortable
Small storage/shelf space making stays inconvenient for more than one person
One report of rigid check-in interaction

Categories

Cleanliness
6.5
Mixed reports: several guests praised overall cleanliness but multiple reviews mention room/bathroom odors (smoke, sewage), and limited housekeeping frequency (every 5 days) leading to noticeable cleanliness issues.
Service
9.5
Strong positive sentiment: staff repeatedly described as friendly, helpful and accommodating (early check-in offered, entry codes provided for late arrival, English-speaking staff, complimentary slippers/pajama). One minor note about a rigid check-in demonstration but overall service perceived very good.
Location
9
Consistently praised: locations near Ueno and Inaricho stations, conveniently close to metro and shops, quiet neighborhood with easy access — repeatedly highlighted as a major strength.
Room Quality
6.8
Common complaint about small/cramped rooms and compact bathrooms; some found the bed comfortable for one person but others reported poor pillows/beds and very tight space (described by some as borderline unacceptable).
Amenities
8
Generally positive: in-room cooker, laundry facilities, hair dryer, power adapter/charging cable, umbrellas available and basic kitchenette items appreciated; useful amenities for longer stays.
Value for Money
7
Mixed: some guests described it as 'ok' value, others disappointed by extra charges (laundry, towel changes, cleaning, etc.) and felt the small room/comfort did not always match expectations.
Food and Beverage
7.8
Standard quality for this hotel tier
Overall Experience
7.8
Balanced impressions: many guests appreciated location and helpful staff, while recurring issues with room size and occasional cleanliness/odour problems lowered satisfaction for some — overall experience averages out to the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Convenient Location

Located just a 4-minute walk from Inaricho Subway Station, HOTEL MYSTAYS Ueno Inaricho provides easy access to Tokyo's attractions. A short distance from major train stations, exploring the city is a breeze.

Comfortable Accommodations

The self-contained studios at our hotel offer a cozy retreat, complete with a kitchenette, flat-screen TV, and free WiFi. Enjoy the convenience of a private bathroom, memory foam pillow, and other thoughtful amenities for a relaxing stay.

Convenient Services

From fax/photocopying to luggage storage, our reception is here to assist you. Stay refreshed with drinks vending machines and take advantage of optional rental items like air purifiers. Your comfort is our priority.

Book your stay at HOTEL MYSTAYS Ueno Inaricho for a memorable Tokyo experience.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline. The full amount of the reservation must be paid at check-in.

Fax/photocopying and luggage storage services are available at the reception from 9:00 - 18:00.

Guests arriving early may store their luggage until check-in time.

There are no twin rooms at this property. Extra beds cannot be accommodated in any room type.

All economy double rooms with small double bed are smoking rooms, and non-smoking preference can not be accommodated. Guests need to book standard double rooms with small double bed if they wish to stay in non-smoking rooms.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Please present the booking confirmation to the front desk at time of check-in.

Guests arriving after check-in hours (22:00) must inform the property in advance. Contact details can be found on the booking confirmation.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Location

Guest Reviews

7.8
Based on 1419 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9
Room Quality: 6.8
Amenities: 8
Value for Money: 7
Food and Beverage: 7.8
Overall Experience: 7.8
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- • solo_traveller • th
9
2026-10-31 • via Nuitee
E
Eivind • family_with_children • no
7
2026-10-30 • via Nuitee
V
Valentina • family_with_children • it
7
2026-10-29 • via Nuitee
T
Thomas • solo_traveller • de
10
2026-10-28 • via Nuitee
K
Koichi • family_with_children • jp
10
前夜祭に泊まった思いがけない宿
Pros:

チェックイン前に到着しましたが、フロントの方が「お部屋の用意ができていますので、よろしければ入れますよ。」と促してくれました

通常は追加料金が当たり前なのに、親切な気持ちに感動しました

Cons:

なし

2026-10-28 • via Nuitee
F
Fatemah • solo_traveller • gb
8
Pros:

The location was good; very close to Ueno & Inaricho stations and lots of convenience stores nearby. The room was comfortable for 1 person, and the in-room cooker was useful. The in-house laundry facilities were very much appreciated.

Cons:

The housekeeping service was only every 5 days and this felt too stretched - perhaps even 3 days would be better.

2026-10-27 • via Nuitee
B
Beatriz • couple • es
10
2026-10-27 • via Nuitee
J
Janneke • family_with_children • nz
9
2026-10-26 • via Nuitee
K
KUANTING • couple • tw
7
2026-10-26 • via Nuitee
M
Marco • couple • mx
8
2026-10-26 • via Nuitee
M
Marine • couple • fr
7
Très bon hôtel, très bien placé dans un quartier calme mais proche de tout
Pros:

Le quartier très calme mais proche de tout, la vue sur la skytree et les hôtes très attentionnés

Cons:

C’était un peu petit mais en vrai ça va

2026-10-24 • via Nuitee
E
Enzo • solo_traveller • fr
10
2026-10-24 • via Nuitee
E
Enzo • solo_traveller • fr
10
2026-10-24 • via Nuitee
B
burcu • family_with_children • tr
7
Pros:

Odada dönüştürücü priz ve saç kurutma makinesi olması. Merkez ueno istasyonuna 10 dk lik yürüme mesafesinde. Otel giriş saati geç vakitte olacağını önceden belirtmiştik ve tesis bize kapı giriş şifresini mail olarak attı.

Cons:

Oda içi temizliği ve oda boyutlarının küçük olması

2026-10-24 • via Nuitee
S
Silva • solo_traveller • dk
8
Relaxing and just what I asked for. Friendly and helpful staff. Everything withing expectation
Pros:

The quite room and space for myself

Cons:

the room might be a little bit too small, especially if you have lots of bought stuff you want to save and don't know where exactly to put.

2026-10-24 • via Nuitee
N
NAFISAH • family_with_children • my
10
Pros:

Nice staff that can communicate in english, clean overall facility

Cons:

Small toilet and bed for 2 people

2026-10-23 • via Nuitee
幸娟 • solo_traveller • tw
9
2026-10-21 • via Nuitee
E
Enrico • solo_traveller • it
9
Tornerei per la posizione strategica con la stazione di Ueno a 5 minuti a piedi (che è collegata a tutto)
Pros:

La posizione e lo staff che si dedica al cliente se necessario

Cons:

La camera era molto piccola, credo sia una particolarità degli hotel di Tokyo, ma siamo al limite. Fortunatamente ci si dorme e basta

2026-10-20 • via Nuitee
S
Simona • couple • it
9
Pros:

Ottima posizione vicina a metro e supermercati, zona silenziosa e tranquilla. Spazi ridotti ma letto comodo, cucina essenziale.
Fornito anche il cavo per caricare i dispositivi. A disposizione anche ombrelli da prendere in prestito gratuitamente in caso di pioggia.
Staff che parla inglese.

Cons:

Nonostante la camera fosse "non fumatori" in bagno si sentiva odore di fumo, probabilmente proveniente dal sistema di ricircolo aria.
La mensola-comodino sopra il letto è minuscola e per una sola persona.

2026-10-20 • via Nuitee
F
FREDERIC • solo_traveller • be
10
2026-10-20 • via Nuitee