Hotel MX mas roma CDMX, Trademark Collection by Wyndham

Hotels
•
Trademark
8.1 (791 reviews)
Merida, 81. Colonia Roma Norte , Mexico City , MX
+52 55 5525 9336

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Terrace
See all facilities

Review Highlights

Pros:
Excellent, central location — convenient for dining, bars and sightseeing
Generally very clean and well maintained
Friendly and helpful staff; 24/7 security
Good, varied breakfast for many guests
Practical on-site gym and useful facilities
Easy to get around the city from the hotel
Good value for many guests
Clean linen and attentive room service
Cons:
Rooms are often small, dark and lack natural light
Noise issues: central atrium reverberation and external AC cycling
No small refrigerator and sometimes no chair in rooms
Bathroom complaints: narrow, could be wet on arrival and occasional poor cleaning
Old or torn towels reported
Understaffed breakfast service during peak hours
Television malfunction reported by at least one guest
Some guests felt price was slightly high relative to room size

Categories

Cleanliness
8
Generally praised as very clean and well-maintained in multiple reviews, though a few guests reported issues with bathroom cleaning and old/torn towels.
Service
8.4
Staff described as friendly, attentive and helpful (24/7 security noted); some reports of understaffing at breakfast and a few comments about less-capable staff — overall service is solid for the property's tier.
Location
9.2
Consistently highlighted as the main strength: excellent central location, close to bars/restaurants and convenient for sightseeing and transport.
Room Quality
6.8
Multiple complaints: rooms often small, dark with little/no natural light, narrow bathrooms, some noise issues from atrium or external AC units, and windows that don’t open.
Amenities
7.6
Useful amenities like a practical gym and 24/7 security praised, but guests repeatedly noted the absence of small refrigerators and sometimes a lack of chairs in rooms.
Value for Money
7.9
Mixed: several guests felt it offered good value and price-quality balance, while a few found the prices slightly high relative to room size and some service limitations.
Food and Beverage
8
Breakfast generally described as complete and varied; suggestions for more healthy options (yogurt, low-sugar cereals, gluten-free bread) and occasional dissatisfaction with breakfast quality or staffing delays.
Overall Experience
8.9
Overall positive experience driven by location, cleanliness and helpful staff; many guests would return despite some room-size/noise drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Luxurious Accommodation:
Hotel MX roma, a 4-star property in Mexico City, offers air-conditioned rooms with modern amenities like a safety deposit box, TV, and private bathrooms. Guests can enjoy a comfortable stay with complimentary bed linen and towels provided.

Convenient Facilities:
This hotel provides free bikes, private parking, a fitness centre, and a terrace for guests to unwind. With a 24-hour front desk, business centre, and free WiFi, guests can expect a seamless stay with all their needs catered to.

Prime Location:
Located just 1.6 km from The Angel of Independence and the United States Embassy, Hotel MX roma is also close to popular attractions like Chapultepec Castle and Museo de Arte Popular. Book now for a memorable stay in Mexico City!

Important information:

Please note that the business center, the terrace and the squash court are currently closed. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.1
Based on 791 reviews
Cleanliness: 8
Service: 8.4
Location: 9.2
Room Quality: 6.8
Amenities: 7.6
Value for Money: 7.9
Food and Beverage: 8
Overall Experience: 8.9
L
Laurent • solo_traveller • fr
8
Emplacement parfait pour travailler et pour visiter. Bien équipé et pratique.
Pros:

Emplacement parfait pour dîner et pour visiter. Salle de sport pratique. Petit-Déjeuner très bien.

Cons:

Un mini frigo serait utile.

2026-10-31 • via Nuitee
L
LACAUX • couple • fr
9
Excellent point de départ pour visiter la mégapole de CDMX
Pros:

L'emplacement, le quartier, la déco industrielle, les prestations

Cons:

Télévision non fonctionnelle pendant les 5 jours de notre séjour

2026-10-30 • via Nuitee
M
Montenegro • solo_traveller • pa
9
Pros:

Ubicación: a pesar del precio, estaba excelentemente ubicado.

2026-10-30 • via Nuitee
M
Marcia • solo_traveller • ar
9
Muy buen hotel
Pros:

El personal es super amable y atento. Las instalaciones están muy bien, cuidadas y prolijos. Muy limpio, buen servicio de limpieza en la habitación. Las habitacion no tenía demasiada luz natural y la renovación del aire dependía de un aire acondicionado, no me gustó mucho que no tuviera ventanas
Las camas muy cómodas. Desayuno buffet bastante variado. Incluiría mas opciones saludables como yogures y cereales sin azúcar y panes sin gluten, aunque esta muy bien.
Me gustó. Volvería

Cons:

No hubo nada que no me guste, no hay reclamos específicos con el hotel.
Algunos huéspedes caminan muy fuerte o hablan gritando por las escaleras y eso se escucha bastante en las habitaciones, sin embargo eso ocurrió en horario de la mañana, no molesto en la noche.
También creo que deberían incrementar el personal en el desayunador, la pobre chica no da abasto en las horas críticas sobre las 8 de la mañana, juntando platos y reponiendo tazas y comida.
Por lo demas todo bien.
Aunque el servicio es bueno, aun asi los precios me parecieron un poco altos, sin embargo ya lo sabía cuando reserve. No hubo sorpresas

2026-10-29 • via Nuitee
L
Luza Gomez • couple • co
8
Pros:

desayuno muy completo

Cons:

el baño bastante estrecho y estaba muy mojado al llegar, pero lo solucionaron

2026-10-29 • via Nuitee
M
Michael • couple • gb
6
Pros:

The location was excellent, there are loads of bars and restaurants nearby, and getting elsewhere in the city was easy.

Cons:

The hotel is noisy. If anyone is talking (even at a reasonable volume) in the central atrium it sounds like it is right outside your door because the noise reverberates and there's no noise insulation for the room doors. There is also music playing in the atrium until 9pm, not ideal for a siestas or jetlagged people.

We were moved to the back of the hotel where the atrium noise is less of an issue, but there was an AC unit outside cycling on and off 24 hours. We chose this as the lesser or two evils. Me and my partner live in London so we're used to noise and did not expect complete silence in the centre of a big city, but this was all a lot!

2026-10-28 • via Nuitee
F
Fernanda • solo_traveller • br
9
2026-10-28 • via Nuitee
M
Mathieu • couple • ch
4
2026-10-28 • via Nuitee
E
Emmanuel • couple • ca
9
2026-10-25 • via Nuitee
M
Mai • family_with_children • fr
8
2026-10-24 • via Nuitee
N
Natalia • couple • co
7
Pros:

Excelente ubicación y buena relación calidad precio

Cons:

Las toallas estaban viejas, algunas incluso con rotos. El desayuno podría mejorar también.

2026-10-24 • via Nuitee
S
Sebastian • couple • mx
6
Buena ubicación , personal poco capacitado
Pros:

La ubicación

Cons:

El personal

2026-10-21 • via Nuitee
T
Tracey • couple • au
5
Excellent location. Constant noise made it difficult to sleep
Pros:

Location

Cons:

Constant noise

2026-10-21 • via Nuitee
T
Thibaut • extended_group • be
9
2026-10-20 • via Nuitee
M
Maya • couple • gb
7
Pros:

The location was great!

Cons:

Rooms were very dark and small, no natural light. Bathroom wall looked like it had boogers on the wall.

2026-10-18 • via Nuitee
S
Salvador • extended_group • mx
10
Pros:

Ubicación

Cons:

Que no limpiaban bien el baño. Ojalá, pudieran mejorar la limpieza. Está vez me decepcionó

2026-10-16 • via Nuitee
F
FLOYD • extended_group • us
8
Pros:

Very clean. Nice staff. Excellent location.

Cons:

Rooms need a small refrigerator and a chair (or two). I wish there was more natural lighting

2026-10-16 • via Nuitee
K
Katherine • solo_traveller • us
7
Would return, depending on pricepoint.
Pros:

Staff were nice. 24/7 security. Breakfast was nice. Clean linen.
Location was great!

Cons:

Room was tiny, no chair, only 4 coat-hangers, window could not be opened. Wish quiet hours were enforced.

2026-10-15 • via Nuitee
Y
Yvonne • solo_traveller • ie
9
It’s a very functional hotel, the location is the selling point here
Pros:

The location was perfect. Very easy to get around

Cons:

The breakfast wasn’t to my taste. I ended up eating out for breakfast

2026-10-15 • via Nuitee
G
Giuliana • couple • br
9
It’s good and fair place
Pros:

Great location, good breakfast, nice staff, good shower, spacious room, fresh-smelling bed linen and towels.

Cons:

The toilet and the sink were not cleaned a single time during the 6-night stay. All the pillows were very high; there could have been a slightly lower or softer option.

2026-10-14 • via Nuitee