Neo Denpasar by ASTON

Hotels
•
Neo
7.9 (174 reviews)
Jl. Gatot Subroto Barat , Denpasar , id

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Massage services
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good service
Clean rooms
Cons:
Noise issues
Maintenance needed
Old linen and facilities

Categories

Cleanliness
7.58
General sentiment indicates mixed feelings due to some maintenance issues and old linen.
Service
8.55
Staff are described as very helpful and friendly across multiple reviews.
Location
7.59
Location mentioned as convenient for specific purposes but has issues with noise.
Room Quality
7.04
Feedback indicates issues such as moldy smells and need for mattress replacement.
Amenities
8.07
Amenities generally acceptable, but room storage could be improved.
Value for Money
8.03
Overall worth is supported by positive sentiments despite some drawbacks.
Food and Beverage
8.08
The small restaurant received praise, contributing positively to the food experience.
Overall Experience
8.25
Overall experience is good with many positive elements despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:55

Property Description

Modern Accommodation with Free WiFi

Neo Hotel Gatot Subroto Bali offers a contemporary stay with complimentary WiFi, an inviting outdoor pool, and a rejuvenating spa. The air-conditioned rooms are well-equipped with modern amenities, ensuring a comfortable experience.

Convenient Location and Nearby Attractions

Situated just a short drive from Denpasar Governmental area and Kuta Beach, Neo Hotel provides easy access to popular destinations. Explore the vibrant surroundings or unwind at the iconic Kuta Beach during your stay.

Dining and Additional Services

Indulge in delectable Asian cuisine at the on-site Noodles Now! Restaurant. Additionally, take advantage of the 24-hour front desk, concierge service, and various facilities like the business center and airport shuttle for a seamless experience.

Ready to experience a blend of comfort and convenience at Neo Hotel Gatot Subroto Bali? Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rp 50,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 174 reviews
Cleanliness: 7.58
Service: 8.55
Location: 7.59
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.25
C
chloé • solo_traveller • fr
7
Pros:

Grand lit
La douche propre
Grand hôtel
Jolie piscine

Cons:

Sale sous le lit

2026-05-21 • via Nuitee
S
Suarya • family_with_children • id
8
2026-05-07 • via Nuitee
J
John • couple • au
8
Convenient location close to Bali 911 Dental Clinic, with terrific, friendly staff.
Pros:

the location of the hotel was very convenient for us as it is 5 minutes walk to our dental appointment at Bali 911 Dental Clinic.
We were greeted by friendly, efficient receptionist who had us checked in quickly and explained about the hotel facilities.
Its a terrific initiative to have filtered water available for the rooms to refill water bottles etc rather than the use of plastic bottles.
It was very convenient having a small store available on the ground floor to buy water, snacks etc.
We had a very comfortable sleep and our room was clean.
We enjoyed a delicious breakfast on both mornings of our stay at the hotel. The outlook for breakfast by the pool was very nice and the scrambled eggs and omelette prepared by Suarmini were really delicious.
Suarmini was so friendly and is a terrific chef. Our waitress Ainia was also helpful and friendly.
A hotel stay can be so enhanced by the employees and for us the highlight of our stay was the staff were met whilst we were there.
Management should be very proud of these 2 women particularly as they are a huge asset to your team and and made us feel very welcome.

2026-05-06 • via Nuitee
D
Dawson • solo_traveller • au
10
2026-04-30 • via Nuitee
S
Samuel • solo_traveller • de
8
Top Hotel
Pros:

Schickes Zimmer, freundliches Personal, gute Autstattung + Klimaanlage

Cons:

Weit weg vom Strand

2026-04-24 • via Nuitee
M
MG • couple • id
10
Pros:

Lokasi bagus tengah kota deket McD , staff ramah

2026-03-28 • via Nuitee
I
Ichi • family_with_children • vn
9
2026-03-17 • via Nuitee
N
NIKOLAI • solo_traveller • ru
10
2026-03-15 • via Nuitee
R
Rodney • couple • au
3
We were going to stay longer but moved to another hotel just to get a better service.
Pros:

Location to our dental appointment

Cons:

Rooms were poorly maintained. Furniture was in poor condition. Floor rug was filthy. Shower was not very hot. Balcony doors had big gap and let mosquitoes in. Dry little space to put clothing. There days we were there breakfast food for westerners was cold and same choice each day. On site restaurant did not account for non Indonesian guest. Smoking was permitted in restaurant and breakfast area while others were eating.

2026-03-15 • via Nuitee
G
Gaetano • family_with_children • be
9
Pros:

Le personnel est top et le petit restaurant aussi

Cons:

Rien

2026-01-20 • via Nuitee
A
Alexandra • couple • co
8
Lo esperado
Pros:

Cómodo el cuarto , tenia agua caliente , el personal muy atentos y pendiente a nuestras solicitudes , veníamos a una cita en la oficina de inmigración y fue Perfecto

Cons:

En la noche un poco ruidoso , internamente llegaron algunos huéspedes hablando duro y gritando a la madrugada

2026-01-19 • via Nuitee
M
Meulenkamp • family_with_children • nl
8
Pros:

Heel vriendelijk en behulpzaam personeel.

Cons:

Hier en daar is enig achterstallig onderhoud.

2025-12-30 • via Nuitee
M
Meulenkamp • family_with_children • nl
8
2025-12-30 • via Nuitee
E
Elisabeth • couple • au
8
Pros:

The staff very helpful and friendly

Cons:

Our bed room little bit smells like mouldy need to spray the carpets
Water handle to tight

2025-12-18 • via Nuitee
T
the • couple • us
9
2025-12-03 • via Nuitee
N
Nova ary • family_with_children • id
8
2025-12-02 • via Nuitee
J
Jodi • solo_traveller • au
7
2025-11-23 • via Nuitee
J
Jinash • family_with_children • in
10
2025-11-21 • via Nuitee
S
Shelly • family_with_children • us
7
Pros:

Staff was pleasant. Very clean.

Cons:

Location on a very busy road. Could not not cross on foot.

2025-11-08 • via Nuitee
S
sugar • solo_traveller • id
8
Pros:

Im so glad about everything of ASTON, We are very happy if we are given the opportunity to join condotel with ASTON, we are very pleased if we get good news from ASTON. By SONGOKU HOUSE APARTMENT BALI.
Thank You 🙂

2025-11-06 • via Nuitee