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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Casino
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Indoor pool
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Salt-water pool
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Wine/champagne
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Amenities
Rydges Mackay Suites offers a range of luxurious amenities including a restaurant, bar, and gaming lounge, ensuring a delightful stay for every guest.
Convenient Location
Situated in the bustling Mackay Central Business District, the hotel is just a short drive away from popular attractions like Bluewater Lagoon and Caneland Central shopping centre.
Comfortable Accommodation
Guests can unwind in fully-serviced air-conditioned suites with modern facilities such as flat-screen TVs, work desks, and private balconies, providing the perfect blend of comfort and convenience.
Experience the epitome of luxury and convenience at Rydges Mackay Suites. Book now to secure your unforgettable stay!
Please note that there is a 1.50% charge when you pay with a credit card.
Free guest parking is possible on-site. Parking is limited, subject to availability on arrival and cannot be pre-booked.
Please note the following when booking a One-Bedroom Suite or a Deluxe Spa Suite:
The 2 person rate is based on guests using the king-sized bed only. If 1 guest wants to use the sofa bed, an additional charge will apply. When booking for 3 or 4 guests, these guests will be accommodated on the sofa bed and use of the sofa bed is included in the price.
Please advise the property of the number of guests staying in each room and whether the sofa bed will be used. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.
You must show a valid photo ID upon check in.
Please note that this property requires a refundable AUD 100 security bond upon check in to cover any incidental charges. This amount will be refunded after inspection of the accommodations.Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Staff on reception friendly.
Locking the internal door after 10.00pm does not protect guests who want to go to the bar or Pokie room . Guests are forced to walk out the front door and walk around the block to enter via Moss on Wood entrance.
This is more dangerous due to the number of loiterers in the streets late at night.
There has to be a better and more convenient way as this is not thinking of their guests safety. Regular business traveller to Mackay but I wont stay there again .
Great location, rooms are a good size with good separation between areas and are well setup to relax and undertake work. Just enough facilities within room for an easy stay.
It was all very good.
Ironing Board could be replaced
Restaurant was lovely and staff
The bed was itchy and we couldn’t sleep checked out at 4 am something was biting us.
Central to where I needed to be at the time
Convenient
Location -close to city precinct & airport
Pleasant happy staff
Central to everything. Friendly cleaners , friendly staff
Reception 24 hours. Great room service
In the centre of town &free parking
Could be a bit cleaner
Family transiting through Mackay from Cairns and onwards to Brisbane, first time road trip along the Pacific Highway A1 with no hotel bookings. Arrived in Mackay at 9:45pm, called up Rydges for availability (Thank God for 24 hr counter service), was welcomed. Turned up at the hotel, Ronald fixed everything for us with no hassles, we got a family room at a discount. After a 12 hour drive, honestly, that was a God send. Spacious room, can sleep 4. Clean rooms, perfect for a family. Really appreciated the check in experience and accommodation because of our last minute booking. Thank you Rydges Mackay and especially Ronald for making it an easy transition. Will come again with my family.
For those after the location, it's in the city.
Close to restaurants in town
Everything good
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