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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Airport shuttle
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Canoeing
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Sauna
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Dry cleaning
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Breakfast in the room
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Diving
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Massage services
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Windsurfing
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Packed lunches
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Games room
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Snorkelling
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Spa/wellness center
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Babysitting/child services
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Valet parking
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Hammam
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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Indoor pool
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Wine/champagne
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Sun umbrellas
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Fruits
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Historical Palaces
Faustino Gran Relais & Chateaux presents a unique opportunity to stay in 3 palaces dating back to the 16th, 17th, and 18th centuries, showcasing Ciutadella's rich historical heritage. Each room is distinct, offering a variety of views and categorized for different preferences.
Spa Retreat and Culinary Delights
Indulge in a 5-star spa experience featuring a hammam and sauna, promising relaxation and rejuvenation. The hotel's Faustino restaurant caters to diverse dietary needs, serving exquisite Mediterranean cuisine alongside buffet and à la carte breakfast options.
Convenient Amenities and Prime Location
With 24-hour reception, private parking, and free Wi-Fi, guests can enjoy seamless service throughout their stay. Situated near Menorca Cathedral and the airport, Faustino Gran Relais & Chateaux offers a perfect blend of luxury and accessibility.
Experience the allure of history and luxury at Faustino Gran Relais & Chateaux – book your stay now for an unforgettable getaway.
When booking more than 4 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.
Location
Guest Reviews
Everything about it was excellent. Staff were attentive and extremely helpful. The whole hotel exceeded expectations
Nothing
Location in old town was superb. Easy to access the small streets. It was a hidden oasis in the busking town. Tranquil ambiance.
Gym was tiny. Barely any equipment.
I chose Faustino Gran Relais & Châteaux to celebrate my fiancé's 50th birthday, and I truly couldn't have chosen a better boutique hotel.
From the very beginning, the communication was exceptional. The team answered all of my questions before our arrival, making everything easy and stress-free.
Although we arrived before check-in, we were warmly welcomed and well looked after. Antonio made sure our room was ready as soon as possible and, while we waited, gave us a wonderful tour of the property. All four palaces from different centuries that make up the hotel are beautiful and unique.
We stayed in Cal Bisbe in a beautiful, spacious room overlooking the cathedral. The design of the hotel is outstanding, and I especially loved the photography of Menorcan horses and the hand-painted bird illustrations. The courtyard pool, surrounded by lush plants is a peaceful oasis with stunning cathedral views.
Everyone on the team was friendly, professional, and genuinely welcoming. Antonio went above and beyond to make sure we had everything we needed, and it was a pleasure meeting the General Manager, Maite, who took the time to chat with us during breakfast.
The restaurant, set beneath beautiful olive trees, is incredibly romantic and the perfect place to enjoy an evening meal.
Thank you to the entire team for making this birthday celebration so memorable. We left with wonderful memories and can't wait to return. Thank you!
El hotel es precioso y super bien cuidado. El personal super amable y el restaurante muy bueno.
Service, location, ambience all superb. Historic building gives you a great sense of history and timeless elegance.
The staff were all incredibly friendly and helpful. The rooms were luxurious and the multitude of pools gave you a sense of seclusion.
The fact that it was right in the heart of the old city made exploring, shipping and eating a delight..
There could have been a bit more choice and variety on the evening menu.
Csodálatos épúlet nagyon szép belsőkertes étteremmel, a régi központtól pár perc sétára. 3 épületből álló hotel, mi a legszebbben voltunk elszállásolva egy hatalmas szobában, a Junior Suite-ben.
Nehéz parkolni a környéken, kèső esti megközelítés esetén különösen. A szobaszámhoz képest kicsi a medence és kevés a mapágy, de sokan a tengerparti strandolást választják, így általában sikerült napágyhoz jutni.
The facilities; the breakfast; the staff; the location were all excellent
The gym was very basic and I wouldn’t call it a gym; the should make it bigger and add more equipment.
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