Hotel Faustino Gran - Relais & Chateaux

Hotels
9.6 (679 reviews)
Calle Sa Muradeta 22, Ciutadella de Menorca, Menorca, 7760 , Ciutadella de Menorca , ES
34-971-489191

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Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Area shuttle (surcharge)
Books
Boat tours on site
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful property
Cons:
Noise issues in rooms
Limited breakfast variety

Categories

Cleanliness
9.06
Some guests noted issues with room noise and pillow comfort.
Service
10
Guests praised the friendliness and helpfulness of the staff.
Location
10
The location was frequently mentioned as perfect and central.
Room Quality
9.56
Rooms were comfortable, but some had noise issues.
Amenities
9.56
Good amenities mentioned but some access issues noted.
Value for Money
9.56
Perceived as good value for a hotel of this quality.
Food and Beverage
9.06
Breakfast received positive notes but some complaints about variety.
Overall Experience
10
Overall positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:52

Property Description

Indulge in luxury at Hotel Faustino Gran - Relais & Chateaux, your serene escape in the heart of Ciutadella de Menorca.

Spa & Wellness
Pamper yourself at our exquisite spa, offering tailored massages, rejuvenating body treatments, and refreshing facials, ensuring a blissful retreat.

Culinary Delight
Savor Mediterranean cuisine at Faustino, our fine-dining gem, featuring an inviting garden view and alfresco dining, perfect for enjoying drinks at the bar/lounge.

Recreational Amenities
Take a dip in our 2 indoor and 2 outdoor swimming pools, unwind in the sauna, or stay connected with complimentary Wi-Fi, while our concierge services curate your local adventures.

Experience elegance and comfort like never before. Book your stay with us today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAH

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

9.6
Based on 679 reviews
Cleanliness: 9.06
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 9.06
Overall Experience: 10
S
Stephane • couple • be
10
Séjour haut de gamme
Pros:

Personnel d’une gentillesse et serviabilité exceptionnelle, magnifiques bâtiments, localisation idéale

2026-05-19 • via Nuitee
C
Claudia • solo_traveller • gb
10
Pros:

Perfect location, wonderful staff and beautiful venue would return in a heartbeat!

2026-05-19 • via Nuitee
J
Jean-Philippe • couple • fr
9
2026-05-18 • via Nuitee
C
CORINNE • couple • fr
9
Pros:

L'emplacement est exceptionnel et les chambres sont très spacieuses. Nous tenons à remercier toute l'équipe qui est très chaleureuse et qui a toujours été à notre écoute pendant notre séjour

2026-05-18 • via Nuitee
A
Alexandre • couple • fr
10
2026-05-17 • via Nuitee
W
Wendy • couple • gb
8
2026-05-16 • via Nuitee
J
Jose • solo_traveller • gb
9
Excelente at its best
Pros:

Amazing Customer service, everyone was focused on making you feel comfortable and happy.

Cons:

A little noise coming from the street, especially on the weekend.

2026-05-16 • via Nuitee
B
BERNARD • couple • fr
9
2026-05-14 • via Nuitee
T
Thais • couple • br
10
Maravilhoso! Vale muito o valor da estadia.
Pros:

Perfeito!
Staff extremamente gentil, solicito e educado. Realmente atendimento primoroso.
Hotel charmoso, bem cuidado, bem localizado 2 min andando para o porto.
Estacionamento público gratuito 5 min andando do Hotel.

Café da manhã maravilhoso com opções quentes no menu pedido na hora.

Quarto grande e super confortável.

2026-05-14 • via Nuitee
T
Thomas • family_with_children • fr
10
2026-05-14 • via Nuitee
I
ISABELLE • solo_traveller • fr
9
2026-05-14 • via Nuitee
P
patrice • solo_traveller • fr
8
Pros:

la bastide proche du centre la piscine

Cons:

le petit déjeuner n'est pas du tout a la hauteur du tarif le spa n'est pas très agréable

2026-05-11 • via Nuitee
O
OLivier • couple • fr
10
Superbe hôtel aux prestations haut de gamme
Pros:

Superbe hôtel, très bien situé dans la ville de Ciutadella, les petit-déjeuners sont excellents, les lits très confortables et le personnel très aimable

Cons:

Rien

2026-05-11 • via Nuitee
P
Pierre-Louis • couple • fr
9
2026-05-10 • via Nuitee
F
Florian • couple • de
9
2026-05-10 • via Nuitee
F
Fabrice • couple • fr
10
2026-05-10 • via Nuitee
M
Marco • couple • pt
9
Um belo hotel para uma curta estadia
Pros:

Hotel com muito estilo

Cons:

Quarto com excelente vista mas janelas muito pequenas.

2026-05-08 • via Nuitee
P
Pierre • solo_traveller • fr
10
Se sentir « en famille » dans un Relais et Chateaux, un tour de force accompli ici; une expérience unique
Pros:

Une qualité d’accueil, une décoration et une ambiance exemplaires

Cons:

Rien ! Tout était parfait

2026-05-06 • via Nuitee
I
Isabelle • family_with_children • fr
10
Top séjour!
Pros:

Super emplacement / Service incroyable / Literie de rêve

Cons:

Peut-être le fait de dormir dans un palais à côté du palais principal où l y a la piscine et le petit déjeuner (mais à 3 minutes à pied)

2026-05-05 • via Nuitee
M
Margarita Sofia • solo_traveller • es
10
El mejor hotel en Ciutadella Menorca !
Pros:

Las instalaciones son ideales !! Y el personal hace todo por que la experiencia sea inolvidable
Melissa… Juliana … Mark … Antonio ! Excelentes personas que me hicieron pasarse un finde de cumpleaños maravilloso

2026-05-04 • via Nuitee