Alisa Hotel

Hotels
8.3 (782 reviews)
Mariánskolázeňská 1 , Karlovy Vary , cz

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Heating
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Spacious suite
Helpful staff
Cons:
Cleanliness issues
Outdated facilities
Poor breakfast service

Categories

Cleanliness
7.59
Numerous cleanliness issues mentioned, including unclean shower and room.
Service
8.56
Mixed sentiments; some positive comments on staff assistance but several complaints on unhelpfulness.
Location
9.6
Many reviewers highlighted the great location of the hotel.
Room Quality
8.05
Reports of outdated furnishings and maintenance issues, but some positive notes on space and comfort.
Amenities
7.08
Lack of promised amenities (like sauna) and issues with parking.
Value for Money
8.54
Perceptions vary; some felt it was worthwhile despite issues.
Food and Beverage
8.09
Mixed feedback on breakfast quality and service.
Overall Experience
8.86
Overall sentiment captures a balance of enjoyment and dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 13:47

Property Description

Historical Building Accommodation
Experience history and luxury combined in our quaint Alisa Hotel located in the heart of Karlovy Vary.

Convenient Location and Nearby Attractions
Unwind at the Vřídlo Hot Spring or explore the Diana Lookout Tower, all within a short distance from our hotel.

Relaxation and Wellness Amenities
Indulge in our private sauna or book a soothing massage to rejuvenate your senses during your stay with us.

For an unforgettable experience in Karlovy Vary, book your stay at Alisa Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    People 13 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 782 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.6
Room Quality: 8.05
Amenities: 7.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.86
M
Michael • solo_traveller • dk
7
Pros:

Hyggeligt, lå rigtig fint i byen, søde og imødekommende, stilen er gennemført.

Cons:

Det virkede lidt som om de var lidt ligeglade med standen, håndklæde var slidt og hullet, lyset over spejlet på badeværelset virkede ikke, der var end del pære der var sprunget både på værelset og på trappen.
Kom ned til morgenmad kl. 9.30 der var der ikke meget tilbage og de havde ikke mere

Morgenmad var mellem 8 0g 10.30 så der var da tid endnu

2026-07-25 • via Nuitee
L
Libor • solo_traveller • cz
8
2026-07-25 • via Nuitee
A
Alexnader • solo_traveller • sk
10
Pros:

Minden tökéletes volt

2026-07-23 • via Nuitee
H
Hetmann • solo_traveller • de
10
2026-07-21 • via Nuitee
K
Krešne • couple • cz
8
2026-07-21 • via Nuitee
P
Petra • solo_traveller • cz
8
2026-07-19 • via Nuitee
R
Rudolf • solo_traveller • de
8
Preis Leistung ..gut
Pros:

Freundliches Personal...Frühstück Top für den Preis.

Cons:

Die Dusche ist in den Jahren gekommen.

2026-07-19 • via Nuitee
D
Dmitriy • couple • ua
8
2026-07-19 • via Nuitee
R
Ruth • solo_traveller • de
7
Pros:

Das Frühstück war sehr lecker!

Cons:

Etwas unbequeme Betten und der Tresor war nicht zu nutzen.

2026-07-18 • via Nuitee
P
Pavel • couple • cz
5
2026-07-18 • via Nuitee
G
Georgina • couple • hu
8
Ár-érték arány jó, elhelyezkedés szuper.
Pros:

Az elhelyezkedés tökéletes, a szálloda szép, a személyzet kedves.

Cons:

A tisztaság nem a legjobb, pl. penészes volt a zuhanyzó, több dolog pedig poros. A reggeli egyik nap elég puritán, a másik nap sokkal bőségesebb választékú volt.

2026-07-18 • via Nuitee
A
Antje • solo_traveller • de
9
Pros:

Hotelaufenthalt mit Charme, wir waren sehr begeistert und kommen bestimmt wieder

2026-07-17 • via Nuitee
A
Antje • couple • de
5
Pros:

Die Lage war sehr gut. Das Frühstück war umfangreich.

Cons:

Die Ausstattung war eher veraltet, das sieht man nicht auf den Bildern, überall fehlen Glühbirnen, die Teppiche äußerst abgenutzt, die Wände staubig und mit Spinnenweben benetzt.

2026-07-17 • via Nuitee
S
Seifert • solo_traveller • de
9
2026-07-17 • via Nuitee
G
Gabriela 🇨🇿 • solo_traveller • cz
10
2026-07-03 • via Nuitee
C
Camilla • family_with_children • se
8
I det stora hela var vi jättenöjda med boendet.
Pros:

Bra , stor och fin lägenhet, högt i tak och fin utsikt mot Grand Hotell Pupp.
Fin frukost och väldigt trevlig personal (speciellt Thomas i receptionen. )

Cons:

Inte så välutrustat kök, kunde bara använda en platta på spisen, annars gick säkringen. Hade också vart skönt med en fläkt som svalkade mer än den vi hade.

2026-06-27 • via Nuitee
P
Piotr • solo_traveller • pl
9
Pros:

A wonderful place with a view of the famous Hotel Pupp. Beautiful interiors, including the ceilings in the room, are extraordinary. A very good breakfast. A great place with soul.

Cons:

an 80cm shower cabin is not appropriate in such a hotel...

2026-06-25 • via Nuitee
M
Michael • couple • de
9
Besser und preiswerter geht kaum in Karlsbad!
Pros:

Top Preis-Leistungsverhältnis und 1A-Lage direkt an der Promenade gegenüber vom Grandhotel Pupp. Sehr ruhig. Einfachere und etwas plüschige Zimmer, was aber zu diesem Hotel passt. Sehr gutes Frühstücksbuffet mit Eierspeisen, Wurst-Käseauswahl, Süßes und frischem Obst - alles in prima Qualität. Hier muss man immer Preis und Leistung abwägen. Dafür alles hervorragend. Freundliches Personal. Vielen Dank!

Cons:

Kostenpflichtig parken oder 20 Gehminuten entfernt auf kostenfreiem Parkplatz, aber das weiß man vorher! Dafür ist die Lage sensationell.

2026-06-25 • via Nuitee
M
Monika • couple • de
8
Pros:

Super

2026-06-23 • via Nuitee
Z
Zdenek • couple • cz
9
Pros:

Skvělí personal.

2026-06-21 • via Nuitee