Kyriad Hotel Airport Jakarta

Hotels
•
Kyriad Hotel
8.4 (604 reviews)
Jl. Marsekal Suryadarma No. 1. Karangsari, Neglasari. Tangerang , Tangerang , ID
+62 21 29869090

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly service
Convenient location
Good food
Cons:
Cleaning issues
Room size limitations

Categories

Cleanliness
7.61
Some hygiene issues noted in reviews.
Service
9.08
Outstanding service highlighted, especially from Ms. Desy.
Location
8.62
Convenient location noted in multiple reviews.
Room Quality
7.57
Small room size and maintenance issues mentioned.
Amenities
8.1
Good amenities like the airport shuttle and free pool.
Value for Money
8.56
Good value noted, though cleanliness could be improved.
Food and Beverage
9.11
Excellent food and service highlighted.
Overall Experience
8.58
Overall positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:02

Property Description

Modern Accommodation with Outdoor Pool
Kyriad Hotel Airport Jakarta offers modern and comfortable rooms with convenient amenities like an outdoor swimming pool. Each air-conditioned room features a flat-screen TV, safety deposit box, and a seating area. Guests can enjoy city or pool views from their rooms.

Convenient Location
Located near Soekarno-Hatta International Airport, the hotel provides a free airport shuttle every 3 hours. It's a short drive to the airport, Tangerang City Hall, and shopping destinations like Tangcity Mall. Explore nearby dining options such as Serai Restaurant for Western and Asian cuisine.

Additional Facilities
The hotel boasts an on-site restaurant, 24-hour front desk, and room service. Guests can also access laundry services, meeting facilities, and car hire. Don't miss the chance to visit nearby attractions like Benteng Heritage Museum and Pasar Lama Traditional Shopping Centre.

Book your stay at Kyriad Hotel Airport Jakarta for a seamless travel experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CGK

Location

Guest Reviews

8.4
Based on 604 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.58
M
Marthe • couple • nl
4
2026-09-19 • via Nuitee
C
Catherine • solo_traveller • fr
5
Pros:

Proximité aéroport et piscine bien que vieillotte

Cons:

Restaurant et petit déjeuner : jus d'orange en supplément avec un goût de vieilles oranges.
Piscine vétuste meme si les photos sont flatteuses : carrelage qui se décolle !
Cafard dans la salle de bain !

2026-09-18 • via Nuitee
A
Antonio • couple • es
6
2026-09-16 • via Nuitee
L
Lara • couple • es
10
2026-09-13 • via Nuitee
S
Sumardi • couple • id
1
Pros:

It’s convenient, close to the airport

Cons:

Very disappointing experience. I booked the accommodation through Booking.com for my parents, with payment to be made upon arrival, so I expected the reservation to be honoured.
When my parents arrived to check in, they had to wait for around one hour, only to be told that the room was being cancelled. This was extremely frustrating, especially after I had already made the booking online and my parents were left waiting for so long.
The whole situation was poorly handled and caused unnecessary stress and inconvenience for my parents. A confirmed booking should be respected, and if there is an issue, guests should be informed and assisted promptly.

Unfortunately, this was a very disappointing experience and not the level of service I expected.

2026-09-11 • via Nuitee
Y
Yvan De Vidauban • solo_traveller • fr
8
Très bon qualité prix
Pros:

Très bon qualité prix pour une nuit de correspondance à proximité de l'aéroport

Cons:

Un peu loin de l'aéroport, prévoir 20 mn de trajet

2026-09-09 • via Nuitee
H
Helwa • solo_traveller • id
4
2026-09-09 • via Nuitee
S
Seid • solo_traveller • au
2
Disappointed
Cons:

Run down, towel and bed sheets have seen better days

2026-09-07 • via Nuitee
M
Marc • solo_traveller • nl
6
2026-09-03 • via Nuitee
C
Christel • solo_traveller • nl
7
2026-09-03 • via Nuitee
S
sandra • solo_traveller • fr
5
Bien pour une nuit de transit
Pros:

Hôtel proche de l'aéroport, bien pour une nuit avant de reprendre l'avion.

Cons:

Photos non représentative, hôtel vieillissant.

2026-09-02 • via Nuitee
A
Ana • solo_traveller • pt
8
2026-09-01 • via Nuitee
Z
zakariya • family_with_children • sa
1
المكان سيء جداً ولايستاهل اي تقييم وبعيد عن مدخل المطار يوجد فنادق اقرب وانظف وبنفس السعر
Pros:

لاشيء

Cons:

النظافة سيئه
روائح الطبخ
شفاط الحمام لايعمل
موظفين غير متعاونين
غير صادقين بتوفير مواصلات الى المطار

2026-08-31 • via Nuitee
A
Abdoelrahman • extended_group • nl
1
2026-08-31 • via Nuitee
A
anymouse • solo_traveller • id
10
2026-08-29 • via Nuitee
D
De Graaf • solo_traveller • nl
6
Pros:

Niet veel

Cons:

Het was niet schoon

2026-08-27 • via Nuitee
B
Barcelo • solo_traveller • es
4
Muy decepcionada. Cogí este hotel por el traslado al aeropuerto por el que pagué extra. No pude utilizarlo para llegar a
Pros:

Buena localización

Cons:

- Bastante suciedad
- Nadie hablaba inglés
- Cancelación se servicios a última hora
- Restaurante donde no tenían más de la mitad del menú

2026-08-26 • via Nuitee
A
Andi • family_with_children • jp
7
Yaa lumayan dengan budget segitu bisa nginep d hotel dekat bndara
Pros:

Dekat dengan bandara

Cons:

Telepon kamar mati, jadi gak bisa kmnikasi sama ptugasnya

2026-08-24 • via Nuitee
L
Laëtitia • solo_traveller • fr
1
Pros:

L emplacement près de l'aéroport jakarta

Cons:

Établissement pas propre cafard et rat vus
Chambres vétustes et sales
Personnel ne parlant pas anglais
Navette pas disponible propose 1 Navette à 8h que pour 4 personnes....
Photo booking pas réaliste
Serviettes et tapis de bain pas propres
Lits tachés

2026-08-21 • via Nuitee
V
VERONICA • family_with_children • it
5
equo
Pros:

dimensione delle stanze

Cons:

Pulizia completamente assente. Per una notte e per il prezzo può andare

2026-08-19 • via Nuitee