Saro Maria Hotel

Hotels
7.6 (106 reviews)
Bole , Addis Ababa , ET

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Helpful staff
Excellent food
Cons:
Poor service from reception
Issues with amenities
Tired interior

Categories

Cleanliness
6.85
Room was clean, but several mentions of tired interior and unwelcoming staff affect cleanliness perception.
Service
8.35
Staff were helpful, especially in resolving payment issues, but some negative experiences reported.
Location
8.35
Location was a major plus, with several reviews mentioning convenience and accessibility.
Room Quality
7.35
Room quality generally good, but concerns about tired interiors noted.
Amenities
6.85
Amenities received mixed feedback, with some amenities not functioning properly.
Value for Money
7.85
Generally seen as good value, with comments on fair pricing for services.
Food and Beverage
7.85
Food quality mentioned positively in several reviews, especially African food.
Overall Experience
7.35
Overall experience was good, with a few issues affecting the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:33

Property Description

Luxurious Accommodation
Experience comfort and style at Saro Maria Hotel, just 2 km from UNECA Conference Center. Unwind in rooms with flat-screen TVs, cozy seating areas, and modern amenities like free WiFi.

Delicious Dining Options
Indulge in culinary delights at our two on-site restaurants, offering a variety of dishes to tantalize your taste buds.

Convenient Location and Services
Conveniently located near major attractions like the National Palace and African Union, our hotel also provides free shuttle services and a gift shop for your convenience.

Ready to elevate your stay in Addis Ababa? Book now at Saro Maria Hotel for a memorable experience.

Important information:

We would like to inform all bookers that, in accordance with government regulations, all online guests must settle their bills in foreign currency or with a credit card .
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 06:00 PM
Airport code: ADD

Location

Guest Reviews

7.6
Based on 106 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 7.35
Y
Yoseph • solo_traveller • us
4
2026-09-12 • via Nuitee
W
Wilfred • solo_traveller • tz
10
Home away from home
Pros:

Everything was good

2026-08-27 • via Nuitee
G
Gomezgani • solo_traveller • mw
10
2026-08-19 • via Nuitee
J
jim • family_with_children • us
8
good
Pros:

omelets and service

2026-08-16 • via Nuitee
V
Vega Snyder • solo_traveller • us
10
Great stay! The room was clean and comfortable, the staff were friendly, and the service was excelle
Pros:

Location, staff friendly, room size

Cons:

Nothing

2026-08-07 • via Nuitee
K
kany • solo_traveller • th
10
2026-07-23 • via Nuitee
S
Saleh • solo_traveller • us
10
Pros:

Very good

Cons:

Everything is good

2026-07-16 • via Nuitee
D
DABO • couple • gn
8
2026-06-25 • via Nuitee
M
Masauko • solo_traveller • mw
8
2026-05-23 • via Nuitee
F
Francina • solo_traveller • nl
10
2026-04-28 • via Nuitee
D
Duvoid • solo_traveller • dj
7
2026-04-26 • via Nuitee
Y
Yonas • solo_traveller • us
7
Very good ,clean The crews were very nice snd helpful.
Pros:

Excellent , and variety of selection I like it.

Cons:

I would like to share my concerns regarding my recent stay. The king-size bed was uncomfortable and did not provide adequate back support. It felt unstable and not strong enough to properly support the spine, which made resting difficult.
Additionally, several items that were listed as included in the room were not actually available. Please review and update your room inventory descriptions so they accurately reflect what guests will find.
I would appreciate your attention to these issues to help improve future guest experiences.
Thank you.

2026-01-30 • via Nuitee
H
HENOK • family_with_children • ae
5
Pros:

The locatuon is okay. Hotel has underground parking.

Cons:

Food smell is coming to room # 410

2025-12-26 • via Nuitee
A
Anna • couple • us
9
I hope to visit again, staff worked hard to accommodate needs.
Pros:

Desserts and coffee

2025-12-12 • via Nuitee
S
Stefan • couple • de
7
2025-11-17 • via Nuitee
J
James • solo_traveller • gb
10
2025-11-16 • via Nuitee
L
Leif Bjørnar Pedersen • solo_traveller • no
10
2025-11-11 • via Nuitee
I
Iacob • family_with_children • ro
10
2025-11-04 • via Nuitee
M
Mahgoub • solo_traveller • sd
8
2025-10-28 • via Nuitee
M
Margaret • family_with_children • ch
8
It was good I’ll definitely book here again.
Pros:

Location. Bed was comfortable.

Cons:

I was asked to pay with foreign currency even though it was not stated that I have to. Finally we worked it out with the manager Mr. Ephrem and he was very helpful. But next time it would be better to put a remark about it to avoid further misunderstanding with guests.

2025-10-18 • via Nuitee