Privato Ortigas

Hotels
8.2 (1095 reviews)
706 Shaw Boulevard , Manila , ph

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable accommodation
Cons:
Issues with cleanliness
Breakfast organization problems

Categories

Cleanliness
7.59
Cleanliness mentioned as 'hotel is clean and fresh', but some reviews indicate issues with organization and no towels provided.
Service
9.06
Service rated positively in most reviews, with multiple mentions of friendly and accommodating staff.
Location
8.6
Convenient location often praised for accessibility and proximity to other venues.
Room Quality
8.05
Rooms frequently described as clean and comfortable, with some minor issues reported.
Amenities
8.08
Amenities generally well-received, with special mentions of gifts and warm hospitality.
Value for Money
8.04
The price is considered reasonable for the services and overall quality provided.
Food and Beverage
7.59
Issues noted regarding breakfast organization, affecting overall rating.
Overall Experience
8.56
Overall positive experiences with a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:58

Property Description

Roof Deck Swimming Pool and Dining Options

Privato Hotel, nestled in the heart of Manila, offers a luxurious stay with a roof deck swimming pool overlooking the city skyline. Indulge in delectable dishes at Piazza Privato, Privato Cafe, or Verona Roofdeck for a memorable dining experience.

Comfortable Rooms with Modern Amenities

Each room at Privato Hotel is designed for comfort, featuring air conditioning, a flat-screen TV, and a private bathroom with essential amenities. Enjoy the convenience of a refrigerator, safety deposit box, and complimentary WiFi during your stay.

Relaxing Spa and Convenient Services

Unwind at the on-site spa or take advantage of the 24-hour front desk and tour desk services. With meeting spaces, luggage storage, and airport shuttle arrangements, Privato Hotel ensures a hassle-free and relaxing stay for every guest.

Book your stay at Privato Hotel now for an unforgettable experience in Manila!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

8.2
Based on 1095 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
U
U6928QSmanuelp Couples Manila, Metro Manila, Luzon
10
E xceptional Service from Ivan at the Front Desk
Pros:

I had a wonderful stay at Privato Hotel Ortigas, and I’d especially like to commend Ivan from the Front Desk for his exceptional service. He was very warm, courteous, professional, and attentive throughout my stay. Ivan made the check-in process smooth and went above and beyond to make sure I felt welcomed and well taken care of.

It’s employees like Ivan who truly make a hotel experience memorable. His excellent customer service and positive attitude are a great reflection of Privato Hotel Ortigas. I would definitely recommend this hotel and will be happy to stay here again!

2026-08-29 via Tripadvisor
R
rjgep Friends getaway Pasig, Metro Manila, Luzon
10
Exceptional stay and outstanding service!
Pros:

Our stay at the hotel was fantastic! The room was clean, comfortable, and well-maintained, with a relaxing and inviting atmosphere. Everything was neatly arranged, ensuring our stay was enjoyable and stress-free.

I want to praise the staff for their outstanding service, particularly Sir Aaron, Sir Jan, and Ms. Christine. They were all friendly, accommodating, and attentive to our needs. Their professionalism and warm hospitality made a significant impact and made us feel appreciated as guests.

Thank you to the whole team for providing such a delightful experience. We highly recommend this hotel and look forward to returning!

2026-08-28 via Tripadvisor
5
558vf Friends getaway
10
Good boutique hotel
Pros:

Front desk staff member Ms. Hailey was very accommodating and polite. The room was nice and decent.

2026-08-27 via Tripadvisor
J
jerkyroim Friends getaway
10
Great experience!
Pros:

Stayed at this hotel and had a really good experience! The room was clean and comfortable, and the hotel itself was great. Special thanks to Hailey from the Front Office for being very accommodating, helpful, and welcoming throughout my stay. Highly recommended! ⭐️⭐️⭐️⭐️⭐️

2026-08-26 via Tripadvisor
7
790clarkd Couples
10
Great Stay and Wonderful Service!
Pros:

I had a great stay! The staff were very friendly and accommodating, especially Hailey, the receptionist, who was very welcoming and helpful. The food was really good, and the room was clean, comfortable, and well-lit. Overall, I had a wonderful experience and would definitely stay here again!

2026-08-26 via Tripadvisor
M
Marilou couple ph
7
2026-08-25 via Nuitee
S
Sarah Belle solo_traveller ph
4
WONT COME BACK AGAIN
Pros:

They have clean rooms and staff are courteous.
They have comfortable bed.

Cons:

No complimentary bottled water.
No hot water
If you order,an extra P100 for room delivery
Not enough parking space
Food is not good especially breakfast buffet
AC has water drops so floor is wet.

2026-08-24 via Nuitee
S
Sunshine22442027209 Friends getaway Taguig City, Metro Manila, Luzon
8
Amazing stay
Pros:

Had an amazing stay at Privato Hotel Ortigas! Special shoutout to Front Officers Jan and Aisy for their super warm and efficient service. From check-in to check-out, they were so accomodating, friendly, and made us feel really welcome. The room was clean and cozy, too. Will definitely come back and request them again! Thank you, Jan and Aisy, for making our stay extra special.

2026-08-22 via Tripadvisor
1
10preciousm Friends getaway
10
An easy, peaceful, and highly recommended city getaway.
Pros:

We had a really great staycation here! The room was very cozy, clean, and comfortable to relax in. I especially loved the city lights view from both our room window and the roof deck at night. The staff were also super accommodating and friendly throughout our stay. Highly recommended if you want a simple and relaxing city getaway!

2026-08-22 via Tripadvisor
G
geslinenicolec Friends getaway
10
Staycation
Pros:

Really nice for big circle of friends. Jan and Aisy are very accomodating.

2026-08-22 via Tripadvisor
J
jewels973 Friends getaway
10
Nice Place to hangout
Pros:

The staff are accommodating specially Jan and Aisy. And the place is nice and clean

2026-08-22 via Tripadvisor
X
X8519MXangelicar Friends getaway
10
Affordale but quality room and service
Pros:

Excellent stay!

Had a wonderful experience at Privato Ortigas! The room was clean, comfortable, and well-maintained. The hotel offers great value for money, with excellent amenities and a pleasant atmosphere. The location is convenient, and the noise level was minimal, making the stay relaxing. The staff were friendly, accommodating, and provided excellent service. Overall, everything was impressive, and I would definitely stay here again and recommend it to friends and family!

2026-08-20 via Tripadvisor
K
Kae Arianne solo_traveller ae
6
Pros:

Convenient location. Nice view.

Cons:

Towels are thin and looks worn-out. Expect the minimum in terms of room provisions - no complementary bottled water but there is water dispenser in the hallway (I didn't like the taste though) and there is only one body wash for hair and body. Chair is stained. It's OK if you are just looking for a place to sleep.

2026-08-19 via Nuitee
C
courtneylovep Couples
8
Birthday Stay
Pros:

Had a minor inconvenience during our check-in on August 17 for my birthday, but the staff Sir Art handled it right away and everything was resolved smoothly. Overall, we had a pleasant one-night stay and appreciate how quickly they addressed the concern.

2026-08-18 via Tripadvisor
D
Departure39876883387 Family
10
Highly recommended
Pros:

Staff are accomodating, the ambiance is good. Thank you Sir Art for assisting me throughout my stay.

2026-08-17 via Tripadvisor
A
ajt949 Business
10
A Meal To Remember
Pros:

One of the best when it comes to food and customer service.

2026-08-15 via Tripadvisor
J
jessaannmarieq Business
10
August Stay
Pros:

I always have a great stay in Privato. I highly recommend Art who is always very professional.

2026-08-12 via Tripadvisor
3
375shanneng Friends getaway
10
Repeat customers for the last xx years 💓
Pros:

This hotel has hold so many memories with us that even after years we always come back. The staff are kind and the hotel is well kept! ❤️

2026-08-12 via Tripadvisor
V
Voyager62591053268 Solo travel
10
Great staff
Pros:

Staff were exceptionally assistive and proactive.

2026-08-10 via Tripadvisor
S
stephenpauld2024 Family
10
Family staycation
Pros:

Had a great time with my family. Staff were very accommodating. Kudos to Art who assisted us in the lobby. Pool access, gym use, city view and the breakfast buffet definitely made the stay extra worth it.

2026-08-04 via Tripadvisor