Prestige Radium Hot Springs Resort, WorldHotels Crafted

Hotels
WorldHotels Crafted Collection
8.5 (992 reviews)
7493 Main Street West , Radium Hot Springs , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Cons:
Some rooms have odors
Inconsistent food quality
Noisy air conditioning

Categories

Cleanliness
8.08
Several reviews praised cleanliness, but some mentioned room smells.
Service
9.05
Staff were frequently described as friendly and helpful.
Location
9.09
Numerous reviews highlighted the excellent location of the hotel.
Room Quality
8.04
Rooms were generally appreciated, but some noted a need for updates.
Amenities
8.57
Amenities such as the pool and gym received positive reviews.
Value for Money
8.53
Positive reviews indicated a good value for the price.
Food and Beverage
8.08
Food quality was praised, but some suggested improvements were needed.
Overall Experience
8.55
Overall reviews indicated a very positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-31 15:27

Property Description

Luxurious Accommodation
Prestige Radium Hot Springs Resort, WorldHotels Crafted offers free WiFi, air-conditioned rooms, and a range of amenities including a hot tub, pool, and fitness center. Each room is equipped with a 55'' flat-screen TV, private bathroom, and complimentary toiletries. Guests can also enjoy a refrigerator, coffee/tea maker, and work desk in their rooms.

Dining and Relaxation
Indulge in delicious meals at the on-site restaurant or unwind at the bar. Start your day with an American breakfast before exploring the area with tips from the 24-hour front desk staff.

Convenient Location
Located near attractions like Panorama and Radium Hot Springs Pools, and just 13 km from Invermere Airport, our hotel is the perfect choice for your stay in Prestige Radium. Book now for a memorable experience!

Important information:

All guests 19 and older must present a valid form of identification upon check-in.

Please note, the fitness center is available for guests 19 years of age and older.

Please note the only pets permitted are dogs. Limited dog-friendly rooms are available but not guaranteed. Submit your request at the time of booking. For more information, contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 992 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
D
Dirt Devyl solo_traveller ca
10
Two night stay
Pros:

Loved the location. Was perfect to go on any direction for sight seeing.
Many amenities nearby to grab food or coffee, or snacks.
The room was very clean, smelled good and the bed was very comfortable.
I loved being on the first floor as it was super easy to walk out the side door to my car which I could park right outside my window and keep an eye on it. No need to take the elevator to come and go.
The bathroom was nice with a well pressured showerhead.
We used the pool and Horton which was clean and well maintained. There were no towels, but staff was super helpful and fast to get more in there.
Thos hotel has two restiraunsts and a massage spa as well, which we didn't use, but nice to have the option.
We loved our stay and would definetly stay here again

Cons:

The coffee maker. As a coffee lover, this machine was not enough to sustain my morning coffee habit. But there is delicious coffee at the steamboat cafe next door, so not a big deal.

2026-06-19 via Nuitee
K
Kathy solo_traveller us
9
Nice place to stay.
Pros:

Cleanliness, restaurant on site, friendly and helpful staff.

Cons:

No handicapped bathroom accommodations, like grab bars on tub walls or shower chair when no walk-in shower was available. The US has regulations for people with limited mobility, a handicap, or disability.

2026-06-18 via Nuitee
T
Tashmin solo_traveller gb
8
2026-06-17 via Nuitee
V
Valentin extended_group ca
10
Nice stay
Pros:

Everything

Cons:

Breakfast could be included

2026-06-16 via Nuitee
R
Russell couple ca
8
Very pleasant and friendly service.
Pros:

We liked the property. Very clean and the restaurant was good.

Cons:

I felt it was a bit too far from the hot springs.

2026-06-13 via Nuitee
V
Valentin extended_group ca
10
Nice place
Pros:

Classy hotel

2026-06-13 via Nuitee
K
Karin couple us
7
2026-06-08 via Nuitee
S
Sandra couple nl
8
Prima voor een nacht
Pros:

Nette kamer en gelukkig geen airco die veel herrie maakt. Was 9 jaar geleden wel het geval. Ontbijt is restaurant wat aan het hotel grenst, en die is nog steeds heerlijk. Jammer genoeg is voor diner in het zelfde restaurant de kaart gewijzigd en vonden wij het niet echt wat. Mijn man had fish and chips, vis heel dik gepaneerd en geen smaak. Heel jammer.

Cons:

Dat er sinds overname door Worldhotels, was Best Western, niet veel aan de kleur van de gang en kamers is gedaan. Donker en niet echt uitnodigend.

2026-06-05 via Nuitee
C
Christina extended_group gb
7
2026-06-04 via Nuitee
S
Sitte Raja family_with_children ca
5
Pros:

location and the room

Cons:

swimming pool was not working during our stay and staff’s service is just fair and not that friendly…we ask the housekeeping to just change and pickup our garbages and replace towels bec upon checkin we were given a choice if we want housekeeping to fix our bed and clean the room and i said no but communicated that we just want the garbages to be picked up and changed as well as the towels and i even talked to the cleaning lady but they did not do it for us and when i called front desk they instructed us to bring our garbage in the front and get new sets of towels there they didnt even bother to send somebody in our room to quickly pickup the garbage and give our towels its like they made it self service????and we are not happy with the service in general

2026-06-04 via Nuitee
K
Karie extended_group ca
8
2026-06-03 via Nuitee
S
Sandra solo_traveller ca
10
The staff was amazing from the second I opened the front to when I closed the front door!!! So helpful and inviting!!!
Pros:

Beautiful and clean!!

Cons:

Nothing!!

2026-06-02 via Nuitee
R
Robert solo_traveller ca
8
2026-05-29 via Nuitee
M
Maria family_with_children ca
10
Pros:

Staff were great

2026-05-25 via Nuitee
J
Jacob couple ca
10
Great stay! Enjoyed the hotel thoroughly!
Pros:

Everything was great! Including the restaurant attached.

Cons:

Nothing

2026-05-21 via Nuitee
K
Karie couple ca
9
2026-05-20 via Nuitee
J
Joel family_with_children ca
5
Cons:

Front desk staff incompetent, and unprofessional, didnt know how to operate the debit machine when i showed up, forcing me to make a bunch of transfers just to find out that he didnt imput my card as a visa debit. He Was complaining about other guests to me as soon as i arrived, and behaved very flippant, displaying to me how other guests were behaving by tossing my card back at me. Facilities and room were clean and adequate for the price.

2026-05-14 via Nuitee
J
Joecel extended_group ca
8
2026-05-06 via Nuitee
S
Susanna couple gb
9
Comfortable, well situated hotel
Pros:

Well situated to Main Street of Radium. Staff v helpful and friendly. Rooms very comfortable. Didn’t eat here so couldn’t comment but enjoyed our one night stay

2026-05-06 via Nuitee
T
Trent family_with_children au
10
2026-05-05 via Nuitee