Inn and Out Plus Craighall

Hotels
6.4 (1307 reviews)
14 Portland Ave, Craighall Park , Johannesburg , za
+27 72 399 3986

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Dirty rooms
Limited breakfast options

Categories

Cleanliness
4.54
Consistently mentioned as dirty and unkempt throughout multiple reviews.
Service
8.51
Mixed reviews, but some staff were described as friendly and willing to help.
Location
7.05
Some positive mentions, but concerns about cleanliness in the area.
Room Quality
5.5
Issues with dirty rooms and old furniture, leading to discomfort.
Amenities
6.53
Amenities were lacking, especially in terms of breakfast and broken facilities.
Value for Money
5.99
Not perceived as good value due to poor conditions.
Food and Beverage
5.54
Breakfast options were limited and not meeting expectations.
Overall Experience
7.51
Some positive experiences, but overshadowed by numerous negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:56

Property Description

Luxurious Accommodation
Indulge in modern rooms at Gardenia Boutique Hotel, featuring air conditioning, a minibar, and a flat-screen TV for your comfort.

Culinary Delights
Savor a variety of dining options at our restaurant, offering a continental breakfast buffet, light lunches, and dinners upon request.

Relaxing Amenities
Unwind by the outdoor pool, explore the garden, or utilize the meeting facilities and free WiFi during your stay at Gardenia Boutique Hotel.

Book now to experience the perfect blend of luxury and convenience at Gardenia Boutique Hotel in Dunkeld West.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for ZAR 350 per person per night when using an existing bed.
    People no matter the age stay for ZAR 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 1307 reviews
Cleanliness: 4.54
Service: 8.51
Location: 7.05
Room Quality: 5.5
Amenities: 6.53
Value for Money: 5.99
Food and Beverage: 5.54
Overall Experience: 7.51
S
Solomon • couple • za
10
2026-07-16 • via Nuitee
P
Phumzile • couple • za
10
2026-07-14 • via Nuitee
V
Vladimir • solo_traveller • za
8
Affordable hotel in Johannesburg
Pros:

The hotel is conveniently located close to Johannesburg and Sandton. Spacious rooms and large beds. Parking is available for hotel guests on the hotel premises. A swimming pool is also available.

Cons:

Rooms and facilities will benefit from some repairs, in particular in the bathroom area. WiFi stability was not always good.

2026-07-14 • via Nuitee
M
Mkhize • family_with_children • za
7
I loved it, what you need to change is not impossible it just needs effort
Pros:

I loved the fact that it was homely and warm and my kids were happy to be there too...

Cons:

Cleanliness... Please good people we had to start from scratch cleaning the house furniture that was full of dust and not today's dust but one that you could see it was sitting there for ages, the floors we couldn't walk barefoot and the balcony flowers were full with cigarette buds, the table outside would have appreciated a wipe from a cloth since you are expecting guests and the pool area was supposed to have a red tape from the outdoor furniture to the pool it was not up to standard. I will not talk about the tiles of the bathroom because that's now renovation and a complete topic altogether.

2026-07-09 • via Nuitee
C
Christiaan • couple • za
1
Did not stay! Were made to do an online check in - upon arrival with the rude host- refused to stay because there was no
Pros:

Nothing! Run down place! Nothing like the pictures! Could not stay! Left and dis not check in!

Dodge characters and no toilet
Seat in the unit!

Reception also very rude and just pulling his shoulders up- not trying to sort the problem! Left and was promised that i will get refunded! We will wait and see!

Cons:

Everything! Rude
Dodge place…. Huge question mark-seem like a different business is done here!

2026-07-06 • via Nuitee
S
Sibiya • solo_traveller • za
1
Pros:

I'm not happy 😕 at all you said when I booked you have breakfast but I don't get even a sucet of sugar your savis are poor crc and I need my refund for my break fast otherwise I will make you trend cz I was getting cold 🥶 and go 🚶‍♀️ and ask for blanket because you don't have it even a both soap no this thing of yours must go forward what kind of hotel is this ni blanket,no sugar even a small of bath soup where is the microwaves
Do something guys otherwise you will regret your self

Cons:

I like your staff

2026-07-05 • via Nuitee
N
Ngwatwane • solo_traveller • za
10
2026-07-04 • via Nuitee
B
Boitumelo • solo_traveller • za
1
Pros:

Horrible stay

Cons:

No extra blankets we had to move the bed next to the air-conditioning to stay warm bathroom shower was still under construction

2026-06-30 • via Nuitee
S
Stephen • couple • za
5
2026-06-10 • via Nuitee
J
Joy Kgalalelo • solo_traveller • bw
3
2026-06-03 • via Nuitee
T
Thompson Mathabatha • solo_traveller • za
7
2026-05-26 • via Nuitee
L
Lee Ann • family_with_children • zw
4
Pros:

Loved the space that the apartment had and was in a great location.

Cons:

The maintenance need is a lot. Whilst the bathrooms were beautiful the tiles in the shower were missing so it was painful to stand on. The kitchen wasn't equipped at all as there was only 2 teaspoons, 1 fork, and 3 plates. The dinning room chairs could not be sat on as they were so wobbly and about to break. BUT the gentleman is reception was absolutely great

2026-05-18 • via Nuitee
P
Patrick Zondi • solo_traveller • za
8
2026-05-06 • via Nuitee
A
Ayesha • extended_group • za
5
Cons:

They do not offer breakfast but on the poster it states breakfast is offered !

2026-04-27 • via Nuitee
S
Sheena • couple • gb
1
2026-04-21 • via Nuitee
H
Happy • extended_group • za
7
2026-03-28 • via Nuitee
A
Angie • extended_group • za
6
2026-03-22 • via Nuitee
I
Immaculate • solo_traveller • za
10
2026-03-21 • via Nuitee
K
Khanzi • couple • za
10
Pros:

Staff was friendly n welcoming

Cons:

There was no fridge in my room

2026-03-09 • via Nuitee
D
DAVID • couple • za
10
2026-03-08 • via Nuitee