Sugbutel Family Hotel Cebu powered by Cocotel

Hotels
6.9 (93 reviews)
S. Osmeña Boulevard Corner Road East, North Reclamation Area , Cebu City , ph

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location near bus terminal
Cons:
No mention of cleanliness

Categories

Cleanliness
1
No mention of cleanliness, rated low to contribute to total of 0.
Service
1
Standard quality for this hotel tier.
Location
1
Located next to the north bus terminal, 1 minute walk to it.
Room Quality
1
Standard quality for this hotel tier.
Amenities
1
Standard quality for this hotel tier.
Value for Money
1
Standard quality for this hotel tier.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Overall experience affected by low scores in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:43

Property Description

Modern Accommodation with Free WiFi

Experience modern comfort at Sugbutel Family Hotel in Cebu City. Enjoy air-conditioned dormitory and private rooms equipped with free WiFi. The private rooms are soundproofed and feature convenient amenities like a flat-screen cable TV and a desk. Wake up refreshed with the wake-up service provided.

Convenient Location and Nearby Attractions

Located just 1.7 km from Ayala Centre Cebu, Sugbutel Family Hotel offers easy access to popular landmarks such as Fort San Pedro and Magellan's Cross. Explore the city with ease knowing that Mactan Cebu International Airport is only 7 km away.

24-Hour Front Desk and Shared Facilities

At Sugbutel Family Hotel, guests can take advantage of the 24-hour front desk service and make use of the shared lounge area. Additionally, enjoy the convenience of the vending machine and free private parking during your stay.

Book your stay at Sugbutel Family Hotel now for a memorable experience in Cebu City!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Location

Guest Reviews

6.9
Based on 93 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Maelle • extended_group • fr
6
2025-10-17 • via Nuitee
M
McTelil • family_with_children • sg
5
Fair. Staffs are perfect.
Pros:

Location.

Cons:

Heater not working
Aircon takes time to cool
Moldy dirty toilet

2025-09-28 • via Nuitee
A
Anne Marjorie • solo_traveller • us
7
2025-09-04 • via Nuitee
E
Earken • couple • ph
8
2025-06-24 • via Nuitee
J
Joceyl Mae • couple • ph
10
2025-06-23 • via Nuitee
R
Roxanne • couple • ph
8
2025-06-19 • via Nuitee
A
alexandru
10
Pros:

located next to the north bus terminal, 1 minute walk to it.

2025-06-19 • via Nuitee
E
ELVIRA • family_with_children • ph
6
It was good for the money though.
Pros:

Near SM mall and port.

Cons:

The shower was not functioning well, every time I turn it on, both the showerhead and the faucet release water. And the lavatory sink was clogged so I was not able to use it, as it did not drain the water..

2025-06-19 • via Nuitee
P
Petr • couple • ru
7
Pros:

It was clean, also not far from the cm of the shopping center

Cons:

It was too noisy, motorcycles were constantly honking and driving fast

2025-06-04 • via Nuitee
R
Richard Ian • solo_traveller • gb
8
2025-03-28 • via Nuitee
R
Robert • family_with_children • de
4
Pros:

Beim Namen "Family Hotel" erwartet man irgendwie mehr für Familien. Es ist ein einfaches Hotel. Das Personal ist freundlich und hilfsbereit. Die Ausstattung ist minimalistisch, das Frühstück typisch für die Philippinen - Reis mit Fisch. In einem Raum der eher an eine Kantine erinnert. Hochstühle gibt es natürlich auch nicht. Selbst ein Glas Wasser kostet 2 PHP. Late Check Out ist möglich - kostet aber die halbe Zimmermiete.

2025-03-05 • via Nuitee
J
Joannes Paula • family_with_children • ph
6
2025-02-14 • via Nuitee
C
CK21 • extended_group • de
8
For one night isn’t BAD…
Pros:

The staff war friendly and helpful.

Cons:

They don’t have breakfast

2025-01-29 • via Nuitee
Y
Yvon • solo_traveller • ca
8
Idéal pour une nuit ou deux avant de prendre l’autobus
Pros:

L’hôtel est situé à proximité du terminus d’autobus nord

Cons:

Odeur d’égout dans la chambre

2025-01-25 • via Nuitee
E
Elena • family_with_children • ru
10
Удобный и чистый отель!
Pros:

Отель расположен недалеко от торгового центра, где много магазинов и огромный фуд корт. До пирса нужно брать такси - 5-7 минут, до аэропорта 30 минут. В номере чисто и тихо! Кровати удобные. Персонал очень приветливый, нам очень помогли, объяснили что и где находится и как добраться. Нам все понравилось!

2025-01-25 • via Nuitee
S
Steven • solo_traveller • us
7
2025-01-05 • via Nuitee
J
Jordi • family_with_children • es
7
Pros:

Buen hotel para pasar la noche si tienes que coger el ferry al día siguiente
Personal muy amable

Cons:

Todo ok

2024-12-28 • via Nuitee
S
simon • family_with_children • fr
5
2024-11-11 • via Nuitee
M
Ma. Shiela
2
Pros:

No AC

2024-11-01 • via Nuitee
C
Carmen • family_with_children • es
4
Pros:

Botellas de medio litro de agua.

Cons:

Humedad, olor horrible, sin ventanas, bichos en el baño, ruidos del ascensor, de otras habitaciones y de las tuberías. La colcha daba muchísimo calor y tuvimos que dormir con el aire encendido y tapados.
A la ducha le faltaba la puerta.
Bastante mala experiencia.

2024-10-15 • via Nuitee