Best Western Elyon Colombo

Hotels
Best Western
8.4 (441 reviews)
102 A,Kirulapone Avenue,Baseline Road , Colombo , lk

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.81
Several reviews mention cleanliness positively, but one review noted issues with cleanliness.
Service
9.28
Multiple reviews highlight friendly and accommodating staff.
Location
8.82
Many reviews appreciate the hotel's location, citing easy access to popular spots.
Room Quality
8.27
Rooms generally received positive remarks, but some mentioned a need for improvement.
Amenities
8.3
Some amenities were described favorably, though there were a few criticisms.
Value for Money
8.26
Most guests felt they received good value for their stay.
Food and Beverage
7.81
Food quality was appreciated by many, but there were requests for more variety in breakfast.
Overall Experience
8.68
Most guests had a positive overall experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:50

Property Description

Rooftop Bar and Lounge for City Views
Best Western Elyon Colombo boasts a stunning rooftop bar and lounge offering panoramic city views, perfect for unwinding after a day of exploring.

Modern Rooms with Premium Amenities
Experience comfort in our modern rooms equipped with a flat-screen TV, iPod dock, and rain shower facilities. Enjoy complimentary WiFi access and city views from the comfort of your room.

Convenient Location and Exceptional Service
Located near major hospitals and just a short distance from the city centre, our hotel offers convenience and top-notch service. Let our 24-hour reception assist you with all your needs.

Experience luxury and convenience at Best Western Elyon Colombo. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$5 per person per night when using an existing bed.
    People 12 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 441 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.68
R
raj solo_traveller in
10
Pros:

Everything is good you should definitely stay here.

2026-07-19 via Nuitee
H
H4507FGpavank Solo travel
10
Great stay
Pros:

Wonderful stay ... Front office coordination is applicable

I suggest for the best Stay colombo
Thasmi, kate, dilanka

2026-07-18 via Tripadvisor
V
vedamuthua Friends getaway
10
Great stay
Pros:

Great stay special thanks to Front office Mr.Anthony Thasmi Kate

2026-07-17 via Tripadvisor
0
0augustinev Friends getaway
10
Good hotel
Pros:

Very nice hotel friendly staff special thanks to front office Mr. Anthony Thasmi Kate

2026-07-17 via Tripadvisor
6
603xavierx Friends getaway
10
Close to colombo
Pros:

Rooms are very clean. Food is good. Staffs are so kind. Thank you.

2026-07-17 via Tripadvisor
6
633annaig Friends getaway
10
Superb
Pros:

excellent stay at best western elyon colombo special Thanks goes to front office Mr. Anthony , Kate , Thasmi and house keeping superb Thanks Mr. Nimalan , Naresh we we would recommend for all indians

2026-07-17 via Tripadvisor
V
Vincent solo_traveller fr
8
Pros:

Fantastic team ! Thanks Dilanka, Dirukshi and Thasli !

2026-07-16 via Nuitee
G
gvsmvp Family
10
Good comfortable
Pros:

Staff are very attentive and friendly specially Thanks to Front office Thasmi , Kate , Dilanka

2026-07-15 via Tripadvisor
S
Sangeetha Munian family_with_children dk
7
Big rooms but restaurants needs a lot of improvement
Pros:

Big rooms with good toilets.

Cons:

There was one of the room where it was not cleaned properly and had spiders. They could improve on cleanliness. The restaurant personnel were rude and took 1.5 hours to deliver our food. This disrupted our whole plan for the day. Never choose their restaurant if you have any other options. .

2026-07-14 via Nuitee
S
Shine1987 Family Bengaluru, Bangalore District, Karnataka
10
It’s was Excellent service and kind people.
Pros:

We had a wonderful stay at Best Western Elyon Colombo during the final days of our Sri Lanka holiday.

The hotel was clean, comfortable, and well-maintained, but what truly made our stay memorable was the outstanding hospitality from the staff. A special thank you to Mr. Wijeweera, Thasmi, and Dilrukshi, who were incredibly kind, friendly, and always willing to help with a smile.

Our scheduled check-out was at 12:00 PM, but since we had a late flight, we requested a late check-out until 3:00 PM. Without any hesitation, they graciously accommodated our request, which made our last day in Colombo so much more comfortable and stress-free.

Their warmth, professionalism, and genuine care for guests truly stood out. It’s these thoughtful gestures that turn a good stay into a memorable one.

Thank you to the entire team, especially Mr. Wijeweera, Thasmi, and Dilrukshi, for making our stay so enjoyable. We highly recommend Best Western Elyon Colombo and look forward to staying here again on our next visit to Sri Lanka.

2026-07-13 via Tripadvisor
R
Roving07581272273 Family
10
Good staff
Pros:

Very good stay attentive staff special thanks to front office Thasmi ,Wojeweera ,Dilrukshi

2026-07-13 via Tripadvisor
D
dilochinis Family
10
excellent
Pros:

Well customer service & we satisfied with it.

2026-07-13 via Tripadvisor
V
vidyas761 Friends getaway
10
Comfortable Stay with Friends
Pros:

We had a very comfortable stay at Best Western Hotel. The rooms were clean and comfortable, and the staff were friendly, welcoming, and always ready to help. I don't remember the staff member's name exactly, but I think it was Vidura. He was especially supportive and kind.
The breakfast was good, and we really appreciated the thoughtful gesture of preparing an extra dish to match our palate because they thought we were from India. It was such a kind and caring touch that made us feel truly welcomed.
Overall, we had a lovely experience and would be happy to stay here again. Thank you to the entire team for your warm hospitality!

2026-07-10 via Tripadvisor
M
mychit2023 Solo travel
10
Good time
Pros:

Lovely small hotel. The front office people Thasmi , Kate , and house keeper Naresh were amazing, and kept everything in tip top shape. Prices for room service and drinks at the rooftop bar were reasonable.

2026-07-09 via Tripadvisor
N
nishasV7961TS Couples
10
Very good
Pros:

Specially Thanks to Front Office staff Thasmi , Wijeweera , Kate , Ajith, Janithi, Shane , Naresh
Very kind service and friendly staffs.
Nice experience thankyou

2026-07-08 via Tripadvisor
X
X5881LYsamanthas Solo travel
10
Excellent place
Pros:

Excellent place to stay in Colombo

2026-07-08 via Tripadvisor
S
sonaahm Couples Maldives
10
Great Stay
Pros:

Excellent stay at best western Elyon Colombo
Friendly staff and special Thanks to front office Mr Anthony , Thasmi , Kate

2026-07-08 via Tripadvisor
Q
Q4630ESkrishnab Family
10
Excellent stay
Pros:

Very good service. Thanks to fromt office. Wijeweera, thasmi house keeping Nimalana, naresh

2026-07-07 via Tripadvisor
1
156yashl Family
10
Excellent stay
Pros:

Very good stay special thanks to front office Thasmi , Wojeweera house keeping Nimalan , Naresh

2026-07-07 via Tripadvisor
M
Mferos Friends getaway Chilaw, North Western Province
10
Great Service and Warm Hospitality
Pros:

I had a wonderful stay at the hotel. The staff were friendly, professional and always ready to help. A special thank you to Ms. Razmi and her team for their outstanding hospitality and excellent service. I truly appreciate their efforts and highly recommend this hotel.

2026-07-06 via Tripadvisor