Best Western Elyon Colombo

Hotels
Best Western
8.4 (406 reviews)
102 A,Kirulapone Avenue,Baseline Road , Colombo , lk

Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Golfing on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.81
Several reviews mention cleanliness positively, but one review noted issues with cleanliness.
Service
9.28
Multiple reviews highlight friendly and accommodating staff.
Location
8.82
Many reviews appreciate the hotel's location, citing easy access to popular spots.
Room Quality
8.27
Rooms generally received positive remarks, but some mentioned a need for improvement.
Amenities
8.3
Some amenities were described favorably, though there were a few criticisms.
Value for Money
8.26
Most guests felt they received good value for their stay.
Food and Beverage
7.81
Food quality was appreciated by many, but there were requests for more variety in breakfast.
Overall Experience
8.68
Most guests had a positive overall experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:50

Property Description

Rooftop Bar and Lounge for City Views
Best Western Elyon Colombo boasts a stunning rooftop bar and lounge offering panoramic city views, perfect for unwinding after a day of exploring.

Modern Rooms with Premium Amenities
Experience comfort in our modern rooms equipped with a flat-screen TV, iPod dock, and rain shower facilities. Enjoy complimentary WiFi access and city views from the comfort of your room.

Convenient Location and Exceptional Service
Located near major hospitals and just a short distance from the city centre, our hotel offers convenience and top-notch service. Let our 24-hour reception assist you with all your needs.

Experience luxury and convenience at Best Western Elyon Colombo. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$5 per person per night when using an existing bed.
    People 12 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 406 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.68
J
Jitendra couple in
7
Decent for a short business stay. Not for tourists.
Pros:

The entire Hotel Team was very Courteous and Welcoming with a Smile, at all times.
The Chef specially offered and made simple Indian Veg food for us.
The Room Airconditioning, Sleep Quality, Shower was Good.
Housekeeping team was very responsive.

Cons:

Room & Washroom was very dimly lit, needs to have brighter lights.
Room furniture is dated, needs upgradation / renewal.
Buffet Breakfast was good on only the 1st and the last day. Rest of the days it was very shabby due to low occupancy.
Lack of Veg food menu options for vegetarian travelers like us, though the Chef was very helpful on that.

2026-06-12 via Nuitee
N
Nirmana family_with_children fi
8
Cons:

Staff are very helpful all the time, especially the ones who check in on us. And security officer Wijesuriya helped us go above and beyond to keep us happy and comfortable.

2026-06-09 via Nuitee
H
Handa solo_traveller lk
9
2026-05-15 via Nuitee
U
Upender solo_traveller in
9
Pros:

Overall it is good

Staff are helpful especially Vijay the security officer

2026-05-11 via Nuitee
D
Dushyantha solo_traveller lk
5
2026-05-09 via Nuitee
M
Musthafa couple lk
10
2026-05-09 via Nuitee
D
Deeptha couple lk
8
2026-05-07 via Nuitee
H
Handa solo_traveller lk
9
2026-05-03 via Nuitee
H
Handa solo_traveller lk
9
Good for short break B
Pros:

Excellent calm location and easy access to colombo city.

2026-05-02 via Nuitee
J
Juan solo_traveller sc
10
Pros:

Staff were exceptionally helpful and always ready to support. We came with our two year old baby and one staff even gave her a teddy bear. Room service food was actually much better priced than in food outlets and service is fast enough.

2026-04-20 via Nuitee
E
Eraj couple lk
5
-
Pros:

-

Cons:

-

2026-04-13 via Nuitee
S
Shamim Hossain couple bd
1
2026-04-12 via Nuitee
S
Saman couple lk
10
2026-04-06 via Nuitee
N
NANAKO solo_traveller jp
8
2026-03-26 via Nuitee
P
Peter solo_traveller de
7
2026-03-22 via Nuitee
N
Nalaka family_with_children lk
7
2026-03-21 via Nuitee
P
Pioneer137689 Couples
10
Good
Pros:

Excellent. Location is good. GOOD HOSPITALITY & EVEN FOOD ALSO good

2026-03-18 via Tripadvisor
A
AMILA family_with_children lk
10
Pros:

Excellent 👍

2026-03-16 via Nuitee
K
KULAWEERASINGHAM couple gb
3
Bad
Pros:

Not up to the standard

Cons:

Will stop using this app, if booking continues

2026-03-14 via Nuitee
J
James solo_traveller gb
8
Pros:

The Best Western was good value for money. The staff were very friendly, and the manager was helpful, and several occasions invited me for an on the house drink in the Rooftop bar which has great views!!! It's clean, has a good breakfast and anything you need the staff can organise l. The porters l, and cleaners were also very nice! Good hotel.

Cons:

Slightly away from the city, but a tuk tuk ride is only 15-20 mins

2026-03-14 via Nuitee