Hotel Suites Mar Elena

Hotels
8.4 (583 reviews)
Jose Clemente Orozco, 503 , Zona Hotelera Las Glorias , Puerto Vallarta , mx

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Limited breakfast variety
Cleanliness issues
Outdated facilities

Categories

Cleanliness
7.86
Mala limpieza en algunos comentarios, indicando que la habitación no fue limpiada.
Service
8.83
La mayoría de los comentarios coinciden en que el personal fue amable y servicial.
Location
9.37
Ubicación excelente cerca de la playa y el centro.
Room Quality
8.32
Las habitaciones son cómodas y amplias, aunque algunas menciones sobre confort.
Amenities
7.85
Algunos comentaristas mencionaron que faltaban instalaciones modernas.
Value for Money
8.31
Considerando algunas quejas, el precio podría no reflejar la calidad en algunos aspectos.
Food and Beverage
7.86
El desayuno fue criticado por su falta de variedad y organización.
Overall Experience
8.83
Experiencia general positiva con algunos puntos de mejora.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:39

Property Description

Luxurious Outdoor Pool
Hotel Suites Mar Elena in Puerto Vallarta offers a luxurious outdoor pool where you can relax and unwind under the sun.

Convenient Amenities
Each room is equipped with a cable TV and private bathrooms with complimentary toiletries, ensuring a comfortable stay for all guests.

Exceptional Services
Enjoy a seamless experience with a 7am to 11pm front desk, terrace, shared lounge, tour desk, and luggage storage at Hotel Suites Mar Elena.

Experience the perfect blend of comfort and convenience at Hotel Suites Mar Elena. Book now to secure your stay in Puerto Vallarta!

Important information:

Please note that upon check-in, the guests will receive a bracelet that they must use their entire stay.

Please note that all rooms are smoke free.

Please take to wash the dishes is not an included service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 583 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.37
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.83
F
Fiachra • solo_traveller • ie
10
2026-07-02 • via Nuitee
M
Mitzi Victoria • solo_traveller • mx
10
Pros:

Limpieza y personal súper agradables

Cons:

El desayuno de lunes a viernes los fines si hacen buen desayuno

2026-06-29 • via Nuitee
S
Sheridan • family_with_children • us
9
2026-06-28 • via Nuitee
E
eduardo • extended_group • us
8
OK for one night, no easy access to the beach and very difficult to park with very tiny pool
Pros:

Front desk staff

Cons:

Very small pool and unattractive
No parking

2026-06-27 • via Nuitee
N
NASHIELLY LISSET • family_with_children • us
3
2026-06-23 • via Nuitee
E
Emmanuel • extended_group • fr
8
Agréable passage à Puerto Vallarta
Pros:

Hôtel plaisant , proche de la mer et de toutes les commodités (restaurants , boutiques). Piscine au 4è étage. Chambre propre , confortable. Personnel très agréable et disponible

Cons:

Petit-déjeuner un peu 'léger'

2026-06-22 • via Nuitee
A
Alvaro • solo_traveller • mx
10
Pros:

La amabilidad del personal la limpieza el lugar muy cómodo la ubicación del hotel es perfecta para trasladarte para cualquier lado

Cons:

Todo estuvo bien solo limitaba las cosas para aseo personal lo tenias k pedir cuando llegamos estaba completo el servicio

2026-06-21 • via Nuitee
M
Mariana • solo_traveller • mx
9
Pros:

La atención y que buscan mejorar y dar un muy buen servicio.

Cons:

Lamentablemente en nuestra instancia hubo un inconveniente con la alberca, pero le dieron solución rápida.

2026-06-21 • via Nuitee
S
Santos • solo_traveller • mx
8
Pros:

Que estaba cerca de la playa

Cons:

El gimnasio y que no había señal de tv

2026-06-11 • via Nuitee
M
Michael • solo_traveller • gb
9
Pros:

The property had everything I needed. Close to the beach, nice modern facilities.

Cons:

Some bottled water in the room would have been nice. All of the staff were lovely, with the exception of the rude girl on reception. I tried to show her how my door would not close and lock correctly. She tried to show me that she had managed to lock it, and when I managed to push it open gently with the palm of my hand, she yelled at me accusing me of breaking it. Locked hotel room doors shouldn’t be able to be opened like this and she couldn’t understand this.

2026-06-09 • via Nuitee
O
Omar Yonatan • couple • mx
8
Buen lugar para una escapada de fin de semana
Pros:

El hotel es lindo, tiene buena ubicacion, las habitaciones son comodas amplas, muy limpias

Cons:

el servicio de Wifi podria mejorar en el sentido de poder estar conectado en cualquier parte del hotel, no solo en la habitacion, el desayuno muy basico, podria mejorar un poco mas

2026-06-08 • via Nuitee
J
Juan Manuel • solo_traveller • mx
10
Pros:

Personal amable, empatico. Un lugar confortable.

Cons:

Check in un poco tarde.

2026-06-07 • via Nuitee
C
Claudia Azucena • solo_traveller • mx
8
2026-06-05 • via Nuitee
N
Neilton George • family_with_children • br
9
Bom custo benefício.
Pros:

Bem bonito e bem cuidado.

Cons:

Poderia melhorar o café da manhã.

2026-06-04 • via Nuitee
A
Ana Laura • solo_traveller • mx
10
Pros:

Excelent hubicacion, y todo lo tienes ala mano

2026-06-01 • via Nuitee
A
Alison • solo_traveller • gb
10
Pros:

A nice hotel. Air conditioning was very welcome. The roof top pool was just what I needed with a lovely view of the distant hills and not very busy. Breakfast was simple but fine. Very good organic coffee shop just next door and just a short walk to the beach.

2026-05-30 • via Nuitee
M
Mcantu • solo_traveller • mx
9
2026-05-29 • via Nuitee
K
Karen Viridiana • solo_traveller • mx
10
Pros:

La comodidad

2026-05-26 • via Nuitee
S
samuel • solo_traveller • mx
8
Pros:

la limpieza de las instalaciones

Cons:

el servicio de desayuno

2026-05-26 • via Nuitee
A
ana • solo_traveller • mx
8
Pros:

La ubicación céntrica

Cons:

Que los desayunos de lunes a jueves son de fruta y un pan y café pero del viernes a domingo muy buen desayuno

2026-05-24 • via Nuitee