Sure Hotel by Best Western Wilhelmshaven City

Hotels
7.9 (1095 reviews)
Valoisstr. 1 , Wilhelmshaven , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Overpriced for value
Outdated facilities

Categories

Cleanliness
7.15
Water stains found in the bathroom ceiling, and some reviews indicated rooms were tired and needed refurbishment.
Service
8.65
The staff were friendly and helpful; however, there were issues with check-in process.
Location
9.15
Multiple reviews praised the central location close to shops and attractions.
Room Quality
7.15
Rooms described as small and some outdated, with one mentioned as a downgrade.
Amenities
8.15
Standard amenities provided, but some guests noted the need for refurbishment.
Value for Money
6.65
Some guests felt the hotel was overpriced for what was offered, given issues in the room.
Food and Beverage
8.65
Breakfast was praised for variety and quality.
Overall Experience
7.65
General satisfaction with key aspects but disappointment over cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 10:39

Property Description

Luxurious Accommodation

Indulge in classic décor and modern amenities in each room, complete with a flat-screen TV and complimentary toiletries. Enjoy a comfortable stay surrounded by wooden furnishings and free WiFi.

Gastronomic Delights

Savor the flavors of international cuisine at our warmly decorated restaurant. Start your day with a delicious buffet breakfast and unwind in the evening at our cozy hotel bar.

Explore the Outdoors

Take advantage of our bicycle rental service to discover the picturesque countryside surrounding the hotel. With the Wattenmeer National Park just 3 km away, outdoor adventures await.

Experience comfort and convenience at City Hotel Valois. Book your stay now for an unforgettable getaway.

Important information:

Please note that parking spaces may not be reserved in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRE

Location

Guest Reviews

7.9
Based on 1095 reviews
Cleanliness: 7.15
Service: 8.65
Location: 9.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 6.65
Food and Beverage: 8.65
Overall Experience: 7.65
N
Nichola • couple • nl
8
Great hotel for a short stay!
Pros:

The hotel is in an ideal place. Easily walk to the town centre, a shopping mall across the road and the train station. Parks close by for walks and lots of choice for restaurants. Good breakfast!

Cons:

Had to walk a long way and up some little stairs. If you're frail it might be a problem! But that's only one room, plenty of others but if it was that bad we would have asked for another room...
The bar was mostly closed in the evenings which was a disappointment

2026-09-18 • via Nuitee
D
Dieter • solo_traveller • de
8
2026-09-16 • via Nuitee
J
Jessica • solo_traveller • de
10
2026-09-12 • via Nuitee
S
Steffen • family_with_children • de
8
2026-09-10 • via Nuitee
B
Blauricker • couple • de
3
Pros:

Zentrale Lage

Cons:

Kaffeesorte gewechselt.Nicht trinkbar. Die unrenovierten Zimmer sind inakzeptabel. Geld wird dort nicht mehr angenommen was ich unfassbar frech finde.

2026-09-09 • via Nuitee
L
Lena • solo_traveller • de
7
Pros:

Die Lage

Cons:

Frühstücksauswahl war für Vegetarier relativ gering, buffet war leider häufig leer

2026-09-07 • via Nuitee
F
Frits • couple • nl
9
2026-09-06 • via Nuitee
U
Ulrike • couple • de
7
2026-09-06 • via Nuitee
M
Marianne • couple • de
8
Sehr schönes Hotel
Pros:

Sehr schöne und saubere Unterkunft. Wasser und Kaffee im Zimmer bereit gestellt. Die Lage war sehr zentral trotzdem nachts sehr ruhig

Cons:

Die Fernsehsender müssten neu eingestellt werden stimmt nicht mit der Liste überein

2026-09-06 • via Nuitee
M
Merja • couple • de
8
Kann man machen!
Pros:

Sehr gute Lage, schönes Frühstück

2026-09-06 • via Nuitee
A
Andreas • couple • de
5
werden das Hotel vermutlich nicht wieder besuchen
Pros:

Das Hotel lag direkt in der Innenstadt

Cons:

Das Hotel ist absolut zu renovieren. Die Badezimmer insbesondere die Dusche sind aus den 70er Jahren

2026-09-05 • via Nuitee
R
Ralf • solo_traveller • de
7
2026-09-03 • via Nuitee
E
Ellen Maria • solo_traveller • de
10
2026-09-02 • via Nuitee
M
Marion • solo_traveller • de
8
2026-08-30 • via Nuitee
E
Ellen Maria • family_with_children • de
10
gutes Hotel in guter Lage
Pros:

Frühstück ganz hervorragend, Zimmer groß und neu renoviert, Lage optimal und die Betten fantastisch

Cons:

Stufen zum Zugang

2026-08-29 • via Nuitee
P
Private42 • solo_traveller • de
7
2026-08-28 • via Nuitee
I
Ihler • couple • de
6
2026-08-27 • via Nuitee
A
Anna • solo_traveller • de
6
2026-08-26 • via Nuitee
R
Ralf • solo_traveller • de
8
Pros:

Tolles Frühstück

2026-08-26 • via Nuitee
E
Ellen Maria • solo_traveller • de
9
super Aufenthalt mit Klimanalage bei über 30 Grad Außentemperatur
Pros:

Lage, das Zimmer selbst, die Klimaanlage !!!! und das Frühstück

2026-08-25 • via Nuitee