Margaritaville Island Hotel

Hotels
9.3 (2965 reviews)
131 The Island Drive , Pigeon Forge , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Variety of amenities
Cons:
Cleanliness issues
Additional fees

Categories

Cleanliness
7.84
Issues with unclean rooms reported, affecting overall cleanliness sentiment.
Service
9.99
Staff are friendly and helpful, with specific mentions of excellent service.
Location
9.85
Guests appreciate the great location, close to attractions.
Room Quality
9.3
Rooms are generally comfortable and well-equipped, with some cleanliness issues.
Amenities
9.83
Variety of amenities and positive experiences with available facilities.
Value for Money
8.79
Complaints about additional fees affecting perceived value.
Food and Beverage
8.84
No free breakfast mentioned, but complimentary drinks praised.
Overall Experience
9.99
Overall positive experiences reported, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:11

Property Description

Luxurious Amenities
Relax in the outdoor pool or enjoy the private cabanas at Margaritaville Island Hotel. Unwind in cozy rooms with a fireplace and balcony, offering scenic views.

Convenient Facilities
Indulge in the on-site restaurant, bar, and snack bar. Stay active at the fitness centre or explore nearby attractions like The Comedy Barn and Old Mill.

Exceptional Services
Benefit from free WiFi, electric car charging stations, and a 24-hour reception. With complimentary parking and a prime location in Pigeon Forge, Margaritaville Island Hotel offers the perfect blend of comfort and convenience.

Book now to experience the ultimate getaway at Margaritaville Island Hotel!

Important information:

Please note there is no capacity for extra beds at the property.

Guests must be 21 years old to book and provide valid photo ID for proof of age at check in.

Please note, the rooftop pool deck and hot tub are under renovation and will be closed from Jan until March.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 2965 reviews
Cleanliness: 7.84
Service: 9.99
Location: 9.85
Room Quality: 9.3
Amenities: 9.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.99
J
Jodi family_with_children us
10
Wonderful
Pros:

I love the cleanliness, the staff, and the pool.

Cons:

It was all great

2026-07-24 via Nuitee
S
Snider solo_traveller us
10
Wonderful experience at Margaritaville Island!!
Pros:

The staff was excellent, room was wonderful (clean and comfortable)!

Cons:

Everything was great!!

2026-07-24 via Nuitee
G
Gabriela family_with_children us
9
2026-07-22 via Nuitee
T
Tami couple us
9
All in all everything as far as the hotel was concerned was wonderful except for the con. She is lying to me to try to g
Pros:

It was very clean. I love the bathroom and the shower and especially the patio overlooking courtyard view.

Cons:

I didn’t like how I would suck it into going to that timesheet thing I got free stuff, but it was high-pressure. I was lied to. I was told it wasn’t high-pressure and the manager there when I told him I wasn’t lying was a jerk.

2026-07-22 via Nuitee
T
Thomasha S. family_with_children us
10
Pros:

Check-in, room, service and access accessibility to activities and food was excellent

Cons:

Nothing

2026-07-21 via Nuitee
A
Amber solo_traveller us
9
Pros:

Being so close to everything pretty much like it's own town.

Cons:

The walk to the room was really long

2026-07-21 via Nuitee
B
Brady family_with_children us
8
It was fun
Pros:

Close to a lot of entertainment

Cons:

Long walk from room to front door or front desk

2026-07-21 via Nuitee
H
Heather solo_traveller us
10
2026-07-20 via Nuitee
S
Staci solo_traveller us
9
Awesome location!
Pros:

Love the location! Perfect to the island and all the activities around it . Great balcony view! Larger room and bathroom

Cons:

Some disadvantages to having a village view is the room never gets really dark. And the background music doesn't turn off till 11pm.

2026-07-20 via Nuitee
T
Tiffany family_with_children us
4
The bed and location was the best part besides the view of the fountain from pool deck.
Pros:

Location was great and beds were comfortable.

Cons:

Room wasn’t ready for our check in time. Were never able to reach anyone by phone from inside the room. Would just ring when trying to call for anything. When you went down to the front desk to request anything there was always an excuse as to why nobody answered the phone. One time I went down to request something and had to go back down a second time since it took several hours.

2026-07-20 via Nuitee
J
Jonathan family_with_children us
6
The hotel is nice, but stay away from the concierge desk!
Pros:

The location is great. The property was clean, and well-kept

Cons:

The air conditioning in the room would not get below 74 degrees no matter what temperature or fan speed the unit was set to. The temperature of the room was uncomfortable, but the absolute worse part, however, was the sneaky timeshare recruiter seated at the concierge desk in the lobby. At check-in the front desk directed me to the concierge before my room. The very nice woman seated there gave us several free passes to attractions around the island and told us that if there was anything we wanted to do while we were there that she could help us save 80% or more off of ticket prices. After we settled in we decided on an attraction that we wanted to visit and she said she could comp us tickets for free! She claimed to just need to get a little info, so I shared some basic stuff with her. Then, She told me she needed a small deposit to hold the reservation but it would be refunded when the event happened. I was under the impression the “event” was the attraction she booked for us. After she ran my card she informed me of the two hour timeshare presentation I was obligated to attend or I would forfeit the attraction tickets and the deposit.
I was disappointed that this company would treat its paying customers this way. If the product they were offering was such a good value, they would not need to bait and switch their paying customers into participating. I did end up going and sacrificing over two hours of my vacation to honor the agreement I was hoodwinked into. More than 50 of us were herded into a large conference room and keep there for longer than we agreed to, and we were accosted by multiple high pressure salespeople to participate in their program. I can’t imagine a small fraction of the people in the room were convinced, but it is a shame that such a nice facility and such a well-established brand would compromise their own integrity so significantly by attempting to prey on their paying customers.

2026-07-19 via Nuitee
1
129waeli Family
10
Great family Trip
Pros:

What a great place to stay in a Huge Thanks to all the staff
a wonderful place very clean and great location the staff are very friendly and always smiling
A huge Thanks to Jeff the GM he was so friendly and generous also Michelle with the front desk was so sweet and Jose with Fins bar was very good as well
Me and my family appreciate everything you guys did with us definitely we will be back

2026-07-18 via Tripadvisor
M
Morgan family_with_children us
10
Pros:

Robert and the front staff were very welcoming.

2026-07-18 via Nuitee
C
Cindy couple us
7
Clean,great place but room air was not
Pros:

Close to everything

Cons:

Room was very hot

2026-07-18 via Nuitee
J
John solo_traveller us
10
We had a great time and enjoyed your hospitality. Only issue was if di g a spot with grass for our service dogs to go to
Pros:

The set up was fantastic. The kindness of all staff members was wonderful. Staff answered all questions we had on various days and did whatever they could to fill our requests. Valet parking worked well and Robert and others were fun to talk with.

Cons:

There was no area nearby to accommodate service dog needs such as going to the bathroom.

2026-07-17 via Nuitee
S
Sarah solo_traveller us
10
Eager to come back. Absolutely loved staying on the Island at this hotel.
Pros:

Fantastic location. Loved the balcony on our room and the rooftop pool. Comfy beds. Lovely employees.

Cons:

If you go to bed early, choose a room with a river view. The shops below don’t close until 11 so it can be noisy. We didn’t mind it at all, as we liked the vibe.

2026-07-17 via Nuitee
T
Tommy solo_traveller us
8
Pros:

The staff was great facility was clean. Liked the location and lucked out on the rate.

Cons:

Having to pay for parking and this wasnt valet as it was extra. Onwas told parking was free after i booked the room And our room was way at the other end. Kind of disappointed at first thought we had the fountain view but it was the village side. Otherwise it was nice. Other than the parking. Why would someone have too pay for it when other places are free.

2026-07-16 via Nuitee
D
Dustin solo_traveller us
8
2026-07-16 via Nuitee
K
Kelly couple us
9
We loved it!!
Pros:

The room was awesome and the location was perfect. We enjoyed our afternoon spent at the rooftop pool and bar. The staff were friendly and helpful.

Cons:

Not sure why we had to pay to park our car when the island parking lots were free.

2026-07-15 via Nuitee
M
MichelleBCanada2001 NONE Kingsville, Ontario
8
Location was good.
Pros:

The hotel was nice. Love the overall look of the hotel. The whole hotel smelled amazing. Beds were very comfortable The rooms were very large and lots of counter space. We have a room overlooking the river. But it wasn’t a very good view.
The bathroom has some hair on the baseboards
Wishing it has a breakfast included for the price.
Also needs more free weights in the gym.

2026-07-14 via Tripadvisor