The Mesui Hotel Bukit Bintang

Hotels
7.6 (897 reviews)
9, Jalan Mesui, Bukit Bintang , Kuala Lumpur , MY
+60 3-2144 8188

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Clean rooms
Cons:
Pest issues
No toiletries provided
Noise from outside

Categories

Cleanliness
6.85
Several mentions of cleanliness issues and pests.
Service
8.35
Frequent positive comments about friendly and helpful staff.
Location
8.35
Many reviews highlight the great location.
Room Quality
7.35
Generally comfortable rooms, though some mention noise and size limitations.
Amenities
7.35
Mention of desirable features but some areas lacking, like toiletries.
Value for Money
7.35
Some guests feel the value aligns with expectations but could be better.
Food and Beverage
7.35
Not much mention of food, standard offerings expected.
Overall Experience
7.85
Positive stays overall, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:53

Property Description

Central Location in Bukit Bintang
The Mesui Hotel offers a prime location in the heart of Bukit Bintang, providing easy access to popular shopping centers and iconic landmarks.

Modern Amenities and Comfortable Accommodation
Guests can enjoy modern and comfortable rooms equipped with essential amenities, including air conditioning, flat-screen TVs, and complimentary Wi-Fi.

Exceptional Customer Service and Assistance
The friendly and professional staff at The Mesui Hotel are dedicated to ensuring a pleasant stay for all guests, offering 24-hour front desk service and concierge assistance.

Book your stay at The Mesui Hotel now and experience the perfect blend of comfort and convenience in Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7.6
Based on 897 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 7.85
N
Nathaniel • solo_traveller • my
8
Pros:

Good location , clean room

2026-09-19 • via Nuitee
L
Lik Zan • couple • my
8
2026-09-19 • via Nuitee
D
Danish Mirza • solo_traveller • my
10
Pros:

Had a wonderful stay here. The room was clean, and the bed was comfortable. Above all, the staff were friendly and always ready to help. Great location too. Highly recommended!

2026-09-18 • via Nuitee
M
Marc • couple • be
7
Pros:

Location

Cons:

Cleanliness , room

2026-09-17 • via Nuitee
K
Krzysztof • solo_traveller • pl
8
Pros:

Hotel malutki w zatłoczonym miejscu w sercu Kuala Lumpur. Pokoje dobrze wygluszone nie słychać zgiełku ulicy. Bardzo blisko Food Street i Petronas Towers. Na jedną nockę przed wylotem w sam raz.

Cons:

Jedyne co to pobierają depozyt 100MYD od pokoju, nie od całej rezerwacji, w gotówce. Nie znalazłem informacji, że za każdy pokój.

2026-09-17 • via Nuitee
A
Alejandro • solo_traveller • es
9
2026-09-16 • via Nuitee
M
Masita • couple • my
8
2026-09-16 • via Nuitee
N
Nuwan • solo_traveller • lk
7
2026-09-16 • via Nuitee
M
mohd shafik • solo_traveller • my
6
2026-09-16 • via Nuitee
J
Juanito • solo_traveller • id
8
2026-09-15 • via Nuitee
R
rezamand • solo_traveller • tr
8
2026-09-15 • via Nuitee
M
Mohammed • couple • my
10
2026-09-14 • via Nuitee
M
MAY LING • extended_group • my
9
2026-09-14 • via Nuitee
V
Vickneshwaran • extended_group • my
10
Cons:

The floor tiles were uneven

2026-09-14 • via Nuitee
J
Jose B • extended_group • es
7
Buena relación calidad precio
Pros:

Buena relación calidad precio

Cons:

Instalaciones envejecidas

2026-09-14 • via Nuitee
N
Nabila • solo_traveller • fr
6
Je déconseille
Pros:

L'emplacement et la gentillesse du personnel

Cons:

Pas de fenêtre donnant sur la rue, la chambre était sombre et il était impossible d'aérer.

La chambre sent l'humidité. Les joints de douche sont moisis.

Les prises et les interrupteurs ne sont pas assez près du lit, il faut donc se lever systématiquement.

Le climatisateur très mal placé, fait un bruit monstre et souffle directement sur le lit, résultat, mon nez coule, je tousse et j’ai des douleurs dans le dos, cependant il était impossible de faire sans au rique de dégouliner de sueur.

L’eau fournie par l'hôtel ne contient pas de minéraux, j’ai du me réhydrater.

2026-09-13 • via Nuitee
H
Hoàng Phước • solo_traveller • vn
8
Pros:

The location very near Pentronass, convention center, ...easy to go.

2026-09-12 • via Nuitee
S
Saeid • extended_group • au
6
Pros:

Location-heart of Bukit Bintang.
Responsiveness of staff.

Cons:

We found a lizard in the room.
Limited facilities.

2026-09-12 • via Nuitee
F
Federico • solo_traveller • it
10
2026-09-11 • via Nuitee
G
Gejandran • solo_traveller • my
9
2026-09-11 • via Nuitee