The Mesui Hotel Bukit Bintang

Hotels
7.6 (803 reviews)
9, Jalan Mesui, Bukit Bintang , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Clean rooms
Cons:
Pest issues
No toiletries provided
Noise from outside

Categories

Cleanliness
6.85
Several mentions of cleanliness issues and pests.
Service
8.35
Frequent positive comments about friendly and helpful staff.
Location
8.35
Many reviews highlight the great location.
Room Quality
7.35
Generally comfortable rooms, though some mention noise and size limitations.
Amenities
7.35
Mention of desirable features but some areas lacking, like toiletries.
Value for Money
7.35
Some guests feel the value aligns with expectations but could be better.
Food and Beverage
7.35
Not much mention of food, standard offerings expected.
Overall Experience
7.85
Positive stays overall, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:53

Property Description

Central Location in Bukit Bintang
The Mesui Hotel offers a prime location in the heart of Bukit Bintang, providing easy access to popular shopping centers and iconic landmarks.

Modern Amenities and Comfortable Accommodation
Guests can enjoy modern and comfortable rooms equipped with essential amenities, including air conditioning, flat-screen TVs, and complimentary Wi-Fi.

Exceptional Customer Service and Assistance
The friendly and professional staff at The Mesui Hotel are dedicated to ensuring a pleasant stay for all guests, offering 24-hour front desk service and concierge assistance.

Book your stay at The Mesui Hotel now and experience the perfect blend of comfort and convenience in Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 803 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 7.85
M
Maha • solo_traveller • eg
5
2026-05-30 • via Nuitee
M
Maung Saw Hla Mon • family_with_children • th
8
Pros:

great

Cons:

nothing

2026-05-28 • via Nuitee
Y
Yora • solo_traveller • ch
10
2026-05-23 • via Nuitee
M
Meo2019 • solo_traveller • vn
8
Pros:

The staff were very friendly and helpful. The location was also very convenient, especially because it’s very close to Mega Star Arena.

2026-05-19 • via Nuitee
V
vincent atok • solo_traveller • my
10
2026-05-18 • via Nuitee
T
Tiqoh • solo_traveller • my
9
2026-05-17 • via Nuitee
O
Ow • solo_traveller • my
8
Good
Pros:

The staff are so friendly.
I could leave my backpack there after check out for a few hours. The location are convenient to food and malls

Cons:

Overalls there are nothing

2026-05-13 • via Nuitee
O
Otto • solo_traveller • fi
7
2026-05-13 • via Nuitee
Łukasz • solo_traveller • pl
10
Great location and value for money, quiet, walkable, great coffee in the lobby
Pros:

Location, staff, the coffee shop downstairs with proper cappuccino. Great value for money

Cons:

breakfast option would be nice to have, but you get the coffee / pastry shop just outside too.

2026-05-12 • via Nuitee
V
vincent atok • solo_traveller • my
9
2026-05-10 • via Nuitee
J
JUDIAH • solo_traveller • my
5
Overall, it was nice for short term stay
Pros:

Location was great and staff was nice

Cons:

1. Not proper cleaning, there were a few trash under the bed
2. The door lock & key a bit hard to use it

2026-05-04 • via Nuitee
R
Rita • couple • my
10
2026-05-01 • via Nuitee
A
Aline • solo_traveller • br
7
Pros:

Ótima localização, perto de restaurantes e menos de 10min a pé de um grande shopping center.

Cons:

Wi-Fi muitas vezes não pegava no quarto, melhorar limpeza geral do hotel (elevador, corredores, em baixo das camas).

2026-04-29 • via Nuitee
K
Kelvin • couple • my
10
2026-04-27 • via Nuitee
G
Gowri • family_with_children • ca
8
Good location, met our needs.
Pros:

Friendly, helpful staff.

Cons:

Fan in bathroom was not working properly.

2026-04-26 • via Nuitee
G
Gowri • family_with_children • ca
7
Will definitely stay there again.
Pros:

Good location. Friendly helpful staff

Cons:

Fan in bathroom not working properly, water temperature in shower difficult to control. Temperature of water fluctuated a lot.

2026-04-26 • via Nuitee
Y
Yuhanis • extended_group • my
8
2026-04-22 • via Nuitee
L
Lewis • couple • gb
8
2026-04-22 • via Nuitee
G
Gowtham • couple • gb
7
Decent stay
Pros:

Was a decent stay, not much and didnt spend much time and small room but does the job

2026-04-19 • via Nuitee
J
JEFFRY • couple • my
10
2026-04-19 • via Nuitee