Hotel Emma

Hotels
8.1 (2486 reviews)
Nieuwe Binnenweg 6 , Rotterdam , NL
+31 10 436 5533
[email protected]

listing image 1
Show all photos
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Internet access
Housekeeping on request
Wine release events
Secured parking
Bicycle-friendly property
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff
Central, convenient location (near station/metro)
Clean rooms
Free coffee in foyer and good nearby breakfast options
24‑hour check‑in / flexible service
Cons:
Street noise for rooms facing the road
Uncomfortable mattresses / hard pillows for some guests
Small or dated bathrooms in places
No air conditioning (ceiling fan only) and occasional vent/noise or odors

Categories

Cleanliness
8.6
Multiple guests explicitly praised cleanliness—rooms described as clean and well kept.
Service
8.6
Staff repeatedly described as very friendly, helpful and flexible (fast check‑in/out, good communication).
Location
8.7
Numerous comments highlight a central, convenient location (close to station/metro, good for city visits).
Room Quality
7.2
Several negative notes: hard mattresses/pillows, some small bathrooms, street noise for rooms facing the road, fan/vent noise and occasional odors—room comfort is mixed.
Amenities
7.7
Good practical amenities such as 24‑hour check‑in, free coffee in foyer and parking options; limited on‑site breakfast and no widespread air conditioning (ceiling fans instead).
Value for Money
8
Central location, cleanliness and helpful staff give a solid value impression despite some room comfort issues.
Food and Beverage
7.9
Breakfast/food impressions are generally positive (breakfast described as tasty and good coffee), though breakfast is often served at nearby cafés rather than in‑hotel.
Overall Experience
8.1
Overall positive sentiment with many repeat guests and recommendations; strengths in location and staff offset occasional issues with noise and bed comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Central Location in Rotterdam
The Hotel Emma is conveniently located in the heart of Rotterdam, just a short 7-minute walk from the Central Railway Station. Being centrally situated allows easy access to all the cultural, culinary, business, and tourist attractions the city has to offer.

Charming and Stylish Interior
Experience a stay at the Hotel Emma with its stylish interior that exudes warmth and comfort. The personal touch added by our friendly staff ensures a welcoming atmosphere throughout the hotel, making it a cozy and homely base for your city break.

Endorsed by Automobile Clubs
Trusted by reputable automobile clubs such as ANWB, KNAC, AvD, and ACS, the Hotel Emma guarantees quality accommodation at an affordable price. Book your stay now and enjoy the convenience and comfort of our highly recommended hotel in Rotterdam.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that for group reservations of more than 6 rooms, special conditions apply.

Please note that the hotel may require a deposit of €100.

Breakfast is being served at Baker & Moore. Located at Westblaak 147. Breakfast is served on weekdays from 07:30 till 10:00 and in weekends from 09:00 till 11:00.

Parking is possible depending on availability for an additional cost of 20 € per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RTM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2486 reviews
Cleanliness: 8.6
Service: 8.6
Location: 8.7
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8
Food and Beverage: 7.9
Overall Experience: 8.1
N
Nancy
10
Pros:

Staff made this wonderful European-style hotel wonderful for us.

2025-10-03 • via Nuitee
J
Janet • partner
10
Pros:

Very nice staff and exceptionally helpful

2025-09-30 • via Nuitee
D
Dougie • couple • gb
10
2025-09-20 • via Nuitee
S
Sami • extended_group • fi
9
2025-09-20 • via Nuitee
M
Mathurin • solo_traveller • ht
10
Pros:

How the people were so kind and respectful. The place was so clean. I will be back again.

2025-09-20 • via Nuitee
Y
Yoshiaki
8
Pros:

朝食が美味しい

2025-09-20 • via Nuitee
A
Alessandro • family_with_children • it
10
2025-09-19 • via Nuitee
S
Stephania • extended_group • be
9
2025-09-19 • via Nuitee
D
David • family
6
Pros:

There is a strange nouse in the room, vent in washroom doesn't stop until 10 minutes after turning off light. Not good for light sleepers

2025-09-17 • via Nuitee
M
Miguel • solo_traveller • cl
9
2025-09-13 • via Nuitee
T
Thomas • solo_traveller • at
10
2025-09-13 • via Nuitee
R
Rainbow • extended_group • ca
7
2025-09-13 • via Nuitee
A
Adolfo • solo_traveller • ar
9
Very good . I will return .
Pros:

Great attention . Great location .

Cons:

Rooms against the street to noisy.

2025-09-12 • via Nuitee
A
Amjad • solo_traveller • de
10
2025-09-12 • via Nuitee
S
Serena • family_with_children • it
8
2025-09-12 • via Nuitee
J
James • extended_group • us
10
Pros:

Liked the location, coffee choices, room fan, helpful staff.

Cons:

The lack of bright light in the bathroom. At times, the wafting aroma of Marijuana in the air.

2025-09-12 • via Nuitee
C
Cristel • couple • nl
8
Voldeed volledig aan de verwachting.
Pros:

Mooie kamer met sanitair op een gunstig gelegen locatie.

Cons:

Ontbijt in de buurt en niet in het hotel zelf.

2025-09-11 • via Nuitee
L
Licia • couple • it
8
2025-09-11 • via Nuitee
P
Paul • couple • be
6
2025-09-10 • via Nuitee
D
Dr Natasha • solo_traveller • at
8
2025-09-10 • via Nuitee