Best Western Northwest Lodge

Hotels
•
Best Western Plus
8.3 (398 reviews)
6989 South Federal Way , Boise , US
+1 208-287-2300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Spacious rooms suitable for families
Comfortable beds
Helpful and friendly staff
Pool and whirlpool available
Pet friendly; clean rooms reported
Close to airport; good location
Cons:
Breakfast quality and limited selection
One serious reservation-handling issue reported
Filthy hallway rug reported by a guest
Occasional slow elevator
Some rooms had AC/TV issues or construction noise

Categories

Cleanliness
7.8
Mixed reports: several guests described rooms as clean and praised housekeeping, but at least one guest reported a filthy hallway rug and a negative experience, bringing overall cleanliness sentiment below average.
Service
8.9
Generally strong service: multiple mentions of helpful and amazing staff, speedy check-in, and an excellent front-desk employee; there is one notable negative reservation-handling incident but overall service sentiment is positive.
Location
8.6
Mostly positive: convenient location close to the airport and reasonably situated though a few noted it is a bit outside central Boise; overall location considered an asset.
Room Quality
8.7
Rooms frequently praised as very spacious with comfortable beds and good amenities; a few reports of construction noise, AC or TV issues and a lumpy bed slightly reduce the score.
Amenities
8.7
Strong amenity set noted (pool, whirlpool, cookies & milk, fragrance-free toiletries, darkening shades); guests appreciated these extras overall.
Value for Money
8.3
Multiple guests called it a good value or bargain; occasional negative points (breakfast quality, minor room issues) balance out to match the target overall rating.
Food and Beverage
7.2
Several complaints about breakfast (soggy or cold eggs, limited selection, poor replenishment) despite some guests saying breakfast was good; overall F&B sentiment is the weakest area.
Overall Experience
8.2
Predominantly positive stays with many guests expressing they would return, praising staff and room comfort; a few service and breakfast problems temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Convenient Location and Complimentary Shuttle Service
Located just 5 miles from downtown Boise, Best Western Northwest Lodge offers a free shuttle to Boise Municipal Airport, making travel a breeze for guests.

Comfortable Rooms and Amenities
Each room at the hotel is equipped with a work desk, refrigerator, free Wi-Fi, and cable TV with HBO. Guests can start their day with a complimentary breakfast and enjoy access to the 24-hour indoor pool, fitness center, hot tub, and business center.

Nearby Attractions and Points of Interest
Conveniently situated near Interstate 184, the hotel is a short drive from the Idaho State Capital, Boise State University, and Julia Davis Park, home to Zoo Boise and the Boise Art Museum. Explore Boise with ease from Best Western Northwest Lodge.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOI

Location

Guest Reviews

8.3
Based on 398 reviews
Cleanliness: 7.8
Service: 8.9
Location: 8.6
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.3
Food and Beverage: 7.2
Overall Experience: 8.2
T
Tracey • family_with_children • us
1
Never will cone here again
Cons:

i felt now one cared and denying me my reservation if I wanted a room I could pay for it before the last room was booked i paid we were tired. Now I am having problems getting my noney back for my denied room because they could not find the reservation so they charged me again why not put me in a room. Hall up stairs rug was filthy buy our room.

2026-10-28 • via Nuitee
S
Sharon • couple • us
9
2026-10-24 • via Nuitee
J
Jana • family_with_children • us
8
Huge room was great
Pros:

Loved the huge bedroom with a king size bed and 2 queen size beds

2026-10-22 • via Nuitee
L
Lynn • couple • us
10
We'll be back
Pros:

I Love that the soap, lotion, shampoo and conditioner have very low to no fragrance. I really appreciate that as someone who is sensitive to fragrance.

2026-10-10 • via Nuitee
L
Lynn • couple • us
10
2026-10-09 • via Nuitee
J
Joseph • solo_traveller • us
10
2026-09-15 • via Nuitee
D
Derrick • couple • us
7
2026-09-11 • via Nuitee
P
patti • solo_traveller • us
8
Cons:

The breakfast wasn’t very good - soggy eggs

2026-09-06 • via Nuitee
J
JO • couple • us
8
2026-09-03 • via Nuitee
K
Kerry • couple • us
10
Pros:

Pet friendly and clean

Cons:

The breakfast was not a very big selection

2026-08-29 • via Nuitee
V
Valerie • couple • us
8
Quick business stay for good value
Pros:

Godo Location and easy to reach. I was surprised to find they had pool and whirlpool.

Cons:

I was counting on breakfast however even though it’s supposedly served from 6 to 9 by 8 am there half the things and no one was repel signing the trays. No bagels, no bacon, and cold eggs. A let down. Otherwise it’s a good location and good structure.

2026-08-24 • via Nuitee
S
Steven • extended_group • us
10
The front desk girl who was from St. Vincent a traveling employee was excellent,
Pros:

Clean, lots of ammennities , cookies and milk 7-8pm was nite and a nice breakfast. Close to the airport was nice too.

Cons:

Slow elevator was all

2026-08-19 • via Nuitee
S
Shanna • family_with_children • us
10
Pros:

The breakfast was good. The beds were very comfortable and we appreciated the air conditioning and darkening shades. My kids also loved the pool!

Cons:

If the breakfast could have been open till 9:30 that would have been helpful. We were all very exhausted after a long drive the day before and wanted to sleep in just a little bit longer.

2026-08-18 • via Nuitee
L
Lynnette • couple • us
8
2026-08-17 • via Nuitee
C
catherine • solo_traveller • fr
10
Pros:

J’ai vraiment tout apprécié de cet hotel,propreté,confort,service de qualité ,accueil ,belle prestation et d’un bon rapport qualité prix

2026-08-14 • via Nuitee
K
Keitha • couple • us
8
2026-08-12 • via Nuitee
C
Cheryl • couple • us
10
Pros:

A very nice room, great bed. Was some construction noise close by & at front entrance, plus wildfire haze-otherwise a wonderful hotel.

2026-08-09 • via Nuitee
A
Andreas • couple • de
10
Sehr schönes neues Hotel mit großen Zimmern
Pros:

Sehr schönes neues Hotel mit großen Zimmern, Lage etwas außerhalb von Boise, aber sehr gut gelegen

2026-08-07 • via Nuitee
A
Amy • family_with_children • us
9
Great room for family of 6
Pros:

The room with two queen bed, a king, and a sofa/sitting area was so spacious and perfect for our family of 6. Wish more hotels had rooms like this.

Cons:

The breakfast was a little basic compared to other hotels, but it was enough.

2026-08-03 • via Nuitee
V
Virginia • solo_traveller • us
10
2026-08-02 • via Nuitee