Best Western Northwest Lodge

Hotels
•
Best Western Plus
8.4 (521 reviews)
6989 South Federal Way , Boise , us
+12082872300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Good breakfast
Cons:
Inconsistent cleanliness
Uncomfortable beds
Some amenities were lacking

Categories

Cleanliness
7.81
Mixed reviews; some found it clean while others noted issues like dirt and bad smells.
Service
9.28
Many positive mentions of friendly and accommodating staff, although some issues at check-in were noted.
Location
8.82
Location is convenient and close to needed destinations.
Room Quality
7.77
Some rooms were comfortable; however, issues like bad beds and unclean floors were reported.
Amenities
8.3
Amenities like the pool and breakfast were generally appreciated despite some complaints.
Value for Money
8.26
Guests felt the overall stay was decent for the price paid.
Food and Beverage
8.31
Breakfast received positive feedback, but consistency was questioned.
Overall Experience
8.68
Overall, experiences were good with a mix of positives and some significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:15

Property Description

Convenient Location and Complimentary Shuttle Service
Located just 5 miles from downtown Boise, Best Western Northwest Lodge offers a free shuttle to Boise Municipal Airport, making travel a breeze for guests.

Comfortable Rooms and Amenities
Each room at the hotel is equipped with a work desk, refrigerator, free Wi-Fi, and cable TV with HBO. Guests can start their day with a complimentary breakfast and enjoy access to the 24-hour indoor pool, fitness center, hot tub, and business center.

Nearby Attractions and Points of Interest
Conveniently situated near Interstate 184, the hotel is a short drive from the Idaho State Capital, Boise State University, and Julia Davis Park, home to Zoo Boise and the Boise Art Museum. Explore Boise with ease from Best Western Northwest Lodge.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 521 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.68
L
Luis Fisher • couple • us
9
2026-06-29 • via Nuitee
A
Anne • family_with_children • us
7
Serviceable, but a bit overpriced for the quality of the stay.
Pros:

Very comfortable beds and AC. Nice shower space.

Cons:

Corners of bathroom floor not clean. Toilet paper roll holder not affixed to the wall properly. Very loud buzzing refrigerator. Cupboards didn’t all close properly. Strong smell of flowery cleaner in room. Poorly functioning luggage carts. Elevator sounded like it was going to break or freeze when approaching 1st floor. Cleaning carts blocked hall and made moving luggage cart even more difficult. Cobble outside was very hard to pull suitcases across. First floor and lobby very warm. Cleaners/handyman playing loud music.

2026-06-26 • via Nuitee
J
JO • solo_traveller • us
8
It’s a conveniently located property I’d stay here again. The staff is always welcoming and friendly
Pros:

Great Location

Cons:

It’s a bit dated / but was being updated during my stay

2026-06-26 • via Nuitee
T
Teresa • solo_traveller • us
10
Overall very pleased with our stay
Pros:

Clean, quiet, pet friendly, nice breakfast with fresh made waffles, 24/7 pool access

Cons:

Only provided one thin waffle blanket between two sheets as a blanket

2026-06-26 • via Nuitee
C
Chad • solo_traveller • us
10
Pros:

It was clean.
The staff was friendly and the location was perfect.

2026-06-25 • via Nuitee
E
Em • couple • us
8
Nice quiet hotel with a delicious breakfast and amenities located close to the highway.
Pros:

This hotel is clean, and the breakfast was delicious. We also enjoyed the workout room.

Cons:

The tv in our room did not work. It turned on but we couldn't get any channels or connect to Netflix, etc. There was also no blanket on the bed so it was nippy during the night.

2026-06-25 • via Nuitee
A
Arizmendi • family_with_children • us
8
2026-06-23 • via Nuitee
L
Lori • couple • us
9
2026-06-16 • via Nuitee
J
Janice • solo_traveller • us
9
2026-06-15 • via Nuitee
P
PUGH • solo_traveller • us
9
2026-06-14 • via Nuitee
M
Margie P • solo_traveller • us
7
Pros:

There was room construction directly in the rooms across from me on a Saturday morning at 8am. I mean, there were plenty of rooms on other floors they could have put me. Literally full on construction(hammers, drills saws) in the two rooms across from me and no where else anywhere on the whole floor or any other floors.When I called the front desk, they basically said "Oh well, sorry". Bad planning and customer service.

Cons:

Construction early on a Saturday morning!!

2026-06-12 • via Nuitee
R
Richard • couple • us
9
Pros:

Breakfast

2026-06-12 • via Nuitee
S
Stacie • family_with_children • us
9
2026-06-11 • via Nuitee
D
Dan • solo_traveller • us
9
Nice stay and will stay again.
Pros:

Great staff, large room.

Cons:

East parking lot was full of construction equipment. Made parking my car with attached motorcycle trailer complicated.

2026-06-11 • via Nuitee
O
Osterhus • extended_group • us
8
There was construction happening, but it didn’t affect us at all. It was very quiet.
Pros:

Location was great for us, close to the freeway but not right next to it that you’d the cars.
Beds were comfortable, breakfast was very good.

Cons:

I wish we had an extra blanket.

2026-06-09 • via Nuitee
C
Chang Sik • solo_traveller • tw
8
2026-06-05 • via Nuitee
R
Richard • couple • us
10
It was our first time in Boise. We’ve stayed at a lot of places.This by far was the best experience.
Pros:

The best place we have stayed!

Cons:

N/A

2026-06-03 • via Nuitee
T
Tirsea • solo_traveller • us
7
under construction, but still comfortable
Pros:

the room was clean and quiet

Cons:

The hotel was under construction, and in remodeling phase, and didn't specify that in the booking description. also the room ac was turned up when we arrived. we turned it down, but the room remained cold and there were no extra blankets.

2026-06-02 • via Nuitee
M
Mrs. Heiner • solo_traveller • us
10
Pros:

Beautiful place. It was just under construction when we where there.

Cons:

The construction. It was messy and noisy.

2026-05-30 • via Nuitee
M
Mrs. Heiner • solo_traveller • us
5
2026-05-30 • via Nuitee