Ancasa Royale, Pekan Pahang

Hotels
8.6 (430 reviews)
No. 2670, Jalan Pekan-Kuantan , Pekan , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Good location
Comfortable amenities
Cons:
Smelly towels
High breakfast prices
Minor maintenance issues

Categories

Cleanliness
8.33
Some guests reported issues with towels being smelly and a leaking issue in the bathroom.
Service
9.1
The staff was consistently praised for their helpfulness and friendliness.
Location
9.04
Positive mentions of the location and river view, though a few expectations were unmet.
Room Quality
8.59
Most guests found the rooms spacious and comfortable, with a few noting issues.
Amenities
8.42
Guests enjoyed amenities like the big pool; however, some had criticisms about the pool’s size.
Value for Money
8.48
Some guests expressed that breakfast prices seemed high, impacting perceived value.
Food and Beverage
8.23
Concerns over breakfast pricing and lack of options affected perception.
Overall Experience
8.6
Overall enjoyable stays, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:18

Property Description

Luxurious Accommodation
Indulge in elegantly furnished guestrooms with modern amenities and stylish decor, ensuring a comfortable stay.

Wellness and Leisure
Take a refreshing dip in the outdoor swimming pool, enjoy invigorating workouts at the fitness centre, and pamper yourself with rejuvenating spa treatments.

Culinary Delights
Savor traditional Malaysian cuisines and popular Western dishes at the on-site restaurant, or opt for the convenience of room service for a delightful dining experience.

Experience luxury and comfort at Ancasa Royale, Pekan Pahang by Ancasa Hotels & Resorts - book your stay now for an unforgettable getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 430 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.04
Room Quality: 8.59
Amenities: 8.42
Value for Money: 8.48
Food and Beverage: 8.23
Overall Experience: 8.6
A
Afiqah • couple • my
10
Very comfortable especially the pillow very soft
Pros:

The room very big

Cons:

Probably some of the furniture look a bit old but its okay still comfortable

2026-06-27 • via Nuitee
R
Rika • couple • my
10
Overall i enjoy and love the 24 hours package
Pros:

The room

Cons:

The people

2026-06-26 • via Nuitee
K
Khairi • solo_traveller • my
8
2026-06-22 • via Nuitee
S
sarah • couple • my
3
Cons:

hot water not available as expected. i need to use up the cold water first and then the hot water will came out. ridiculous wasting my time and resources. 2nd, i cannot customize the temperature of my room because the aircon is auto

2026-06-21 • via Nuitee
S
Subramaniam • family_with_children • my
9
need , clean & confort
Pros:

Room - clean &no confort,

Cons:

no common

2026-06-19 • via Nuitee
P
Prakash • couple • my
9
Nice place to stay will recommend and stay again here
Pros:

Very nice room and had a connecting room which was offered by the hotel

Cons:

All was good

2026-06-18 • via Nuitee
H
Harry • family_with_children • nl
7
Pros:

Zwembad

Cons:

Hotel kan wel wat onderhoud gebruiken

2026-06-12 • via Nuitee
N
Noor Shamshiah • solo_traveller • my
8
Will definitely come back!
Pros:

Excellent service and great food! Every staff member we encountered at the front desk and the restaurant was professional and kind.

The dining experience was a highlight—the breakfast buffet had a great selection, and the à la carte dinner was delicious. We also ordered room service, and I was impressed by how punctual they were. The food arrived perfectly on time and was still hot. Will definitely come back!

Cons:

However, the only downside was the kids' pool. There are visible cracks which can be quite dangerous for young children. I really hope the management fixes this for safety reasons.

2026-06-08 • via Nuitee
A
AZREENA • couple • my
7
2026-06-08 • via Nuitee
J
Junaidah • family_with_children • my
9
Pros:

Spacious and nice ....

Cons:

Na

2026-06-06 • via Nuitee
N
Nor • solo_traveller • my
8
Pros:

Okla. Bilik besar. Pool besar.

Cons:

Air conditioning takboleh adjust.auto sejuk giler
Channel tv x stabil.

2026-06-03 • via Nuitee
M
mohd fadzil • family_with_children • my
9
Not too bad
Pros:

Cleanliness. Room size bigger than average. Ample parking space

Cons:

Rooms weren't ready when we arrived at 7pm.

2026-06-01 • via Nuitee
N
Norfadzilah • couple • my
9
2026-05-31 • via Nuitee
A
Ahmad • extended_group • my
10
All was superb
Pros:

Murah & bersih. Bilik luas

Cons:

Nothing

2026-05-31 • via Nuitee
F
Fadzir • couple • my
9
2026-05-31 • via Nuitee
H
Hidayah • family_with_children • my
8
Very good
2026-05-31 • via Nuitee
M
Mohd Syujairi • family_with_children • my
8
Pros:

Staff very friendly

2026-05-29 • via Nuitee
T
T.Mokhtar • solo_traveller • my
8
2026-05-23 • via Nuitee
N
NURUL • couple • my
10
Great! Value for money.
Pros:

Great stay,friendly staff,clean room,love the view lucky we got to see sunset!

Cons:

The carpet a little bit dirty.

2026-05-23 • via Nuitee
D
Dayanandan Rao • solo_traveller • my
5
2026-05-20 • via Nuitee