Ancasa Royale, Pekan Pahang

Hotels
8.6 (458 reviews)
No. 2670, Jalan Pekan-Kuantan , Pekan , MY
+60 9-424 6600

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Good location
Comfortable amenities
Cons:
Smelly towels
High breakfast prices
Minor maintenance issues

Categories

Cleanliness
8.33
Some guests reported issues with towels being smelly and a leaking issue in the bathroom.
Service
9.1
The staff was consistently praised for their helpfulness and friendliness.
Location
9.04
Positive mentions of the location and river view, though a few expectations were unmet.
Room Quality
8.59
Most guests found the rooms spacious and comfortable, with a few noting issues.
Amenities
8.42
Guests enjoyed amenities like the big pool; however, some had criticisms about the pool’s size.
Value for Money
8.48
Some guests expressed that breakfast prices seemed high, impacting perceived value.
Food and Beverage
8.23
Concerns over breakfast pricing and lack of options affected perception.
Overall Experience
8.6
Overall enjoyable stays, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:18

Property Description

Luxurious Accommodation
Indulge in elegantly furnished guestrooms with modern amenities and stylish decor, ensuring a comfortable stay.

Wellness and Leisure
Take a refreshing dip in the outdoor swimming pool, enjoy invigorating workouts at the fitness centre, and pamper yourself with rejuvenating spa treatments.

Culinary Delights
Savor traditional Malaysian cuisines and popular Western dishes at the on-site restaurant, or opt for the convenience of room service for a delightful dining experience.

Experience luxury and comfort at Ancasa Royale, Pekan Pahang by Ancasa Hotels & Resorts - book your stay now for an unforgettable getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Location

Guest Reviews

8.6
Based on 458 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.04
Room Quality: 8.59
Amenities: 8.42
Value for Money: 8.48
Food and Beverage: 8.23
Overall Experience: 8.6
N
Nur Faizah Sha'ari • solo_traveller • my
10
2026-09-18 • via Nuitee
A
Atifah Nazuan • solo_traveller • my
5
Pros:

The room was spacious, the bed very comfy.

Cons:

Karpet agak kusam, bilik air kelam, bau kurang menyenangkan.

2026-09-17 • via Nuitee
E
Erleta • solo_traveller • my
6
2026-09-16 • via Nuitee
H
Hjh Asma • solo_traveller • my
9
Pros:

Friendly staff, strategic location

2026-09-14 • via Nuitee
W
Wyman • couple • my
6
Old
Pros:

Room size

Cons:

Property need to remodel

2026-09-11 • via Nuitee
S
SITI NORLIZA • couple • my
10
2026-09-09 • via Nuitee
S
Siti Nurbalqis • solo_traveller • my
10
2026-09-07 • via Nuitee
S
Suziana • extended_group • my
8
2026-09-07 • via Nuitee
S
Siti Aminah • solo_traveller • my
9
Pros:

Location is great, pool also great

Cons:

None

2026-09-04 • via Nuitee
M
MOHAMAD • solo_traveller • my
5
The staff were friendly and pleasant to deal with. However, my stay was aff
Pros:

The staff are friendly and easy to deal with.

Cons:

The staff were friendly and pleasant to deal with. However, my stay was affected by several issues with the room facilities, which resulted in me having to change rooms three times. I appreciate the staff’s assistance, but the hotel should improve its room maintenance and facilities to provide a more comfortable experience for guests.

2026-09-04 • via Nuitee
M
maznida • couple • my
10
2026-09-03 • via Nuitee
M
Mohammad Annuar • solo_traveller • my
9
Pros:

bathroom

Cons:

price

2026-09-01 • via Nuitee
M
Mr Alf • solo_traveller • my
8
Pros:

Parking banyak dan luas. Lokasi juga tepi jalan aje. View dar bilik puas hati cantik.

Cons:

Cermin bilik berlumut dari luar. Tak boleh menikmati view luar dengan baik. Kolam juga ada beberapa bahagian yang crack, utk safety sepatutnya pihak hotel tampal atau baiki bahagian crack tu. Paling tak ok, semasa checkout tiada bellboy. Pihak hotel maklum memang tiada belboy bertugas. Jadi kena ambil troli sendiri. Untuk hotel yang paling gah di Pekan, hal ni memang nampak tak ok utk servis. Harap pihak hotel dapat baiki kelemahan yang ada.

2026-08-29 • via Nuitee
L
Leong • couple • my
7
2026-08-22 • via Nuitee
N
Nurul Azni • extended_group • my
7
2026-08-20 • via Nuitee
N
Nor Izzma • solo_traveller • my
7
Cons:

Didn't know the pool was open for non hotel residents. no more privacy and the pool becomes packed plus the pool towels are always empty and need to wait long.

2026-08-17 • via Nuitee
M
Mohd Junaedy • couple • my
10
2026-08-16 • via Nuitee
R
Remy • solo_traveller • fr
8
2026-08-14 • via Nuitee
M
Mazlilawati • family_with_children • my
10
Pros:

All

Cons:

None

2026-08-10 • via Nuitee
J
JULIANA • solo_traveller • sg
10
Pros:

The spacious room. Bathroom was clean.

Cons:

N.A

2026-08-07 • via Nuitee