HL Miraflor Suites Hotel

Hotels
8.5 (274 reviews)
Timple, 4 , Playa del Ingles , es

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful garden areas
Excellent location
Cons:
Food quality concerns
Room condition inconsistencies
Pool maintenance issues

Categories

Cleanliness
8.25
General cleanliness was acceptable, with positive notes on areas but some concerns raised about maintenance.
Service
9.25
Staff were consistently described as friendly and accommodating.
Location
9.25
Excellent location mentioned multiple times for its accessibility and calmness.
Room Quality
8.25
Some rooms were noted as modern and comfortable, but others were in poor condition.
Amenities
7.75
Amenities received mixed reviews; some were great while others, like the pool, faced issues.
Value for Money
8.75
Overall seen as good value, though there were some expectations regarding food quality.
Food and Beverage
7.75
Food quality was a recurring concern, especially regarding dietary requirements.
Overall Experience
8.75
Overall experience was pleasant, with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:10

Property Description

Central Location
Located in the heart of Playa del Inglés, Miraflor Suites offers convenience and easy access to nearby attractions.

Comfortable Accommodation
Enjoy well-equipped bungalows and studios with furnished terraces, kitchenettes, and satellite TV. Plus, the added convenience of a free baby cot.

Entertainment and Amenities
Indulge in buffet meals, live entertainment, and round-the-clock reception services. Take a dip in the freshwater swimming pools or hop on the free shuttle to the beach.

Ready to experience a perfect blend of comfort and entertainment at Miraflor Suites? Book now and make unforgettable memories!

Important information:

Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. This can be noted in the Comments Box during booking or by contacting the property using the contact details found on the booking confirmation.

American Express is not accepted as a method of payment.

Premium All Inclusive (Adults Only Area) : Available exclusively for Junior Suite, Junior Suite Superior, and Suite in the adults-only area. Includes a gold wristband with access to premium drinks in the exclusive zone. Opening hours:
Drinks: 10:00–23:00 (adults-only bar)
Lunch: 13:00–15:00 (buffet at Miraflor area, family zone)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

8.5
Based on 274 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
S
Sonia couple es
10
Lo recomiendo 100%
Pros:

El personal de recepción muy muy amable y resolutivo.La limpieza y la comodidad de la estancia en la zona premium

Cons:

Me gustó todo

2026-07-19 via Nuitee
J
javier solo_traveller es
10
2026-07-17 via Nuitee
M
Milena solo_traveller it
1
Pros:

La cortesia del personale

Cons:

Sporco e prenotato una camera che non corrispondeva a quella data.
Cambiato hotel secondo giorno

2026-07-17 via Nuitee
C
Carlos 87 solo_traveller es
8
Pros:

El trato de los empleados concretamente de Jonathan (camarero) muy atento y servicial .pero en general recepción, camareros, servicio técnico muy agradables y rápidos.
La habitación estába muy bien, aíre acondicionado muy bueno y televisión enorme.repetire.
Comida y cócteles variados y muy buenos.

Cons:

La limpieza de la habitación fue bastante pésima prácticamente ni me la limpiaron.avise a recepción para que la repasarán porque no habían limpiado los pisos y nunca lo hicieron.

2026-07-16 via Nuitee
M
Malá Melo family_with_children cz
9
2026-07-15 via Nuitee
S
Stevo Naskovski family_with_children de
10
Real pearl in Gran Canaria- Warmly Recommend !
Pros:

Cozy houses and very good horticulture saroundings. The food was tasty, maybe for breakfast should be sometimes different but dinners were delicious with many variety. The staff were very professional and helpful, I will especially say Steffen the Swiss guy from the reception, Sasha the weiter were very profi and friendly I forgot the names from others from the stuff, also were very polite and service oriented. Also Paloma and the others from animation team were very kind, especially with our kids and they have good program through the days and evenings. When someone need real vacations I warmly recommend this Hotel!

Cons:

Little bit smile from some from the waitresses will make everybody better the day and please don't rush to take the empty plate from the guests when they are finish with the meal. Once I noticed two cups for coffe and one plate were not good washed but puted like clean. But it is not big problem, I understand when restaurant is full with guests can not everything be perfect. You should think about and for dinners the drinks to be free like in breakfasts and water should have to be free/Gratis on the bar and other areas, because there are many kids.

2026-07-15 via Nuitee
L
Laura Alexandra de Lima family_with_children pt
10
2026-07-12 via Nuitee
C
Coral Maria family_with_children es
7
Correcto pero mejorable
Pros:

Hotel muy tranquilo y bastante familiar. Ideal para ir con niños. Un poco lejos de la playa si quieres ir andando pero en coche está a 3-4 min. Comida bastante correcta y casera.

Cons:

La limpieza de la habitación. Llegamos un martes y estuvimos esperando todo el miércoles para que nos hicieran la habitación pero nada. Luego nos enteramos que ni miércoles ni domingo realizan el servicio de habitaciones, cosa que no nos dijeron en el checkin. El jueves dejamos libre la habitación desde las 9 a las 14:30 y pedimos en varias ocasiones que la hicieran ya que estaban con las de al lado. Llegaron a las 15:00 y quisieron hacer la habitación deprisa y corriendo diciendo que se les acababa el turno. No la hicieron y para colmo nos dimos cuenta que la mesa del salón estaba llena de termitas. Todo bastante desagradable

2026-07-12 via Nuitee
C
Cesaltina solo_traveller pt
8
Pros:

Da animação e do espaço

Cons:

Nada a reclamar

2026-07-09 via Nuitee
E
Estela family_with_children es
9
2026-07-08 via Nuitee
J
Jose Manuel family_with_children es
8
Pros:

Instalaciones y personal al de recepción

Cons:

Inadmisible que en un hotel en España muchos camareros no sepan hablar castellano. La luz de la terraza no puede apagarse y entra muchísima luz en la habitación por la noche

2026-07-08 via Nuitee
P
Pedro solo_traveller pt
8
2026-07-06 via Nuitee
P
Pedro solo_traveller pt
8
2026-07-06 via Nuitee
L
Laney couple gb
8
Lovely resort, highly recommend.
Pros:

Extremely clean. Lovely adults only area. Really nice staff. Excellent cocktails especially from Sandra and Denise. Decent buffet food.

Cons:

As a young couple staying in an adults only junior suite, we were next to someone who made us feel rather uncomfortable at points. Although this is no fault of the resorts, some changes to enhance the privacy around the private pools and suite area would go along way (such as a larger dividing plants dividing the areas). Additionally, although the restaurant provided decent food for a buffet, we were not made aware by the hotel that the restaurant across the road was included in the premium all inclusive which served much nicer à la cart.

2026-07-06 via Nuitee
J
Janin Antoinette solo_traveller es
7
2026-07-02 via Nuitee
E
Emilie couple fr
8
Très bon hôtel pour se relaxer
Pros:

Petite piscine privée au calme
L’emplacement juste à côté du yumbo et 15 min à pieds de la plage
Petit dej sympa

Cons:

Lits 1 place collé dommage (pas de lit double)

2026-07-02 via Nuitee
G
Garcia family_with_children es
9
Pros:

La comida y el perdona fantástico

Cons:

Considero que la limpieza a las habitaciones durante la estadía podría mejorar un poco, aunque solo lo pedí un día solo sacaron la basura, lo demás todo perfecto.

2026-06-27 via Nuitee
C
Craig solo_traveller ie
7
2026-06-27 via Nuitee
M
Magdalena family_with_children gb
10
Pros:

Personel

Cons:

The same food everyday

2026-06-26 via Nuitee
J
Juan francisco family_with_children es
8
Buena
Pros:

Me gusta mucho las piscinas sobre todo la de los niños pequeños está genial

Cons:

No me gustó que aún hay que mejorar algunas habitaciones las que no están reformadas y este año había una de las piscinas cerrada y todo el mundo iba a la otra y se amontonó un poco de gente pero sin ser por eso el hotel está muy bien volveremos

2026-06-26 via Nuitee