Home2 Suites by Hilton Houston Katy

Hotels
•
Home2 Suites by Hilton
9 (467 reviews)
20985 Katy Freeway , Katy , US
+1 281-398-3500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Cons:
Reception staff was not very friendly

Categories

Cleanliness
8.96
Rooms were excellent; very spacious and clean.
Service
9.43
Staff were very friendly and treated us like family.
Location
8.97
The area felt safe/secure, very central where we needed to visit.
Room Quality
8.92
Excellent, spacious rooms with great amenities.
Amenities
8.95
Breakfast and coffee bar available, creating a mini home away from home.
Value for Money
8.91
Excellent service and accommodating staff justify the price.
Food and Beverage
8.96
Impressive food and breakfast options.
Overall Experience
8.93
Overall a great stay, highly recommended for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:07

Property Description

Modern Studios with Free WiFi
Discover our contemporary studios at Home2 Suites by Hilton Houston/Katy, just 8 km from Katy Mills Mall. Enjoy free WiFi, flat-screen TVs, and convenient amenities like a microwave and refrigerator in each air-conditioned unit.

Fitness Center and Free Breakfast
Stay active in our fitness center or start your day with a complimentary breakfast. Our 24-hour reception is always available to assist you during your stay.

Convenient Facilities and Nearby Attractions
Take advantage of our meeting facilities, luggage storage, and laundry services. Explore nearby attractions like Forbidden Gardens and City Center, both just a short drive away. Book now and experience comfort and convenience at our Houston/Katy location.

Important information:

When traveling with pets, please note that the following extra fees apply: USD 50 per 1-4 nights, USD 75 per 5-29 nights, USD 125 per 30+ nights. The property can allow a maximum of 2 pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Guest Reviews

9
Based on 467 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
S
Susan • couple • us
10
I will come back.
Pros:

Very comfortable and roomy rooms with a full size refrigerator.

2026-09-16 • via Nuitee
A
Ayisha • family_with_children • us
10
2026-09-11 • via Nuitee
H
Hennylene • couple • ca
10
2026-09-11 • via Nuitee
C
Catherine • couple • us
10
2026-09-08 • via Nuitee
H
Hairston • solo_traveller • us
9
Pros:

Size of the room. Friendliness of the staff. Very clean.

2026-08-31 • via Nuitee
Y
Yanira • family_with_children • us
9
2026-08-24 • via Nuitee
C
Cynthia • couple • us
10
Good place to stay due to nearby shopping and restaurants
Pros:

Convenient

Cons:

No complaints

2026-08-17 • via Nuitee
A
Akin • family_with_children • us
10
2026-08-17 • via Nuitee
E
Eli • solo_traveller • us
10
Pros:

staff was friendly and helpful

Cons:

only one issue the bathroom door lock was broken

2026-08-16 • via Nuitee
R
Robert • couple • us
10
It’s a hidden gem, I love this place.
Pros:

Location was great with many restaurants and stores near by. I found the landscaping on the property to be very nice & Check out is at noon! Wow!

2026-08-11 • via Nuitee
C
Crystal • family_with_children • us
10
2026-08-10 • via Nuitee
T
Toriola • couple • us
9
Pros:

Clean environment and friendly staff at the front desk. Ready to help at all time

2026-08-09 • via Nuitee
9
936sakshik • Family
10
Best Best Best
Pros:

Best experience we had in Katy!
The staff is amazing…specially Lana & Crystal.
I wish I could name alllll of them. From the room service to the management, everyone has been A+.
Thank you for giving us a HOME away from home. We are always booking here. Thank you.

2026-07-31 • via Tripadvisor
9
917justinea • Family
10
Best Home 2 Suites
Pros:

We frequently stay at Home 2 Suites, and I have never felt inclined to leave a review ..This hotel was hands down the BEST Home2 Suites we have ever stayed at. As a family of five that has children in travel sports, we frequently stay at Home 2 Suites and none of them compare to this one. From the moment you walk into the hotel you are greeted by the friendliest front desk associates. The lobby is clean, the elevators are impeccable, and when you get to your room- Holy spacious. It was hands down the cleanest room we've ever experienced.
Every staff member from front desk, manager, to cleaning staff were so happy and kind. It really left an impression that the employees were happy and proud to work here. It was so nice after our long travels to simply walk to dinner and breakfast in the morning was two thumbs up. Special shout out to Jazlin, she was a ray of sunshine!

2026-07-28 • via Tripadvisor
R
R8998FGkellyr • Business
10
Nice hotel, wonderful staff.
Pros:

Lovely hotel, with a super helpful front desk staff. Crystal made us feel welcome.
The rooms were top notch, clean and comfortable. The availability of good food and a CVS right next door was a plus as well.

2026-07-26 • via Tripadvisor
5
507eylinr • Couples
10
perfect
Pros:

lidia from the kitchen was very nice, she has excellent customer service ❤️

2026-07-26 • via Tripadvisor
C
Consuelo • couple • us
7
Decent. Expected more for Hilton and the price
Pros:

Location was perfect for our event

Cons:

For the price I expected the facility to be better quality. The workmanship of the rooms even the lobby was poor. The shower doors didn’t slide at all seemed not to be inflated properly. There was excess caulking in several spots in the bathroom. There was even excess or patching looking caulking in the lobby bathroom door. The shower water temperate stayed hot, there was no way of lowering the temperature (which by the way it’s a safety hazard

2026-07-23 • via Nuitee
C
C1285JWmattb • Family
10
Great hotel for family or business
Pros:

This is one of the best Homes2 Suites visits we’ve ever had. The hotel was very clean, the service was amazing and the food was awesome. Debra was exceptional in helping us getting us checked in and a few items we needed (extra towels, etc) she addressed immediately with no hesitation. She was amazing.

2026-07-18 • via Tripadvisor
E
eiram2017 • Business
10
Excellent Stay with Outstanding Breakfast Service
Pros:

I had a great stay at Home2. Room was spotless, the location was perfect for my meetings, and the breakfast service was a standout. Lydia, who helped during breakfast, was genuinely kind, attentive, and made the mornings feel easy. She really set a warm tone for the day.

2026-07-16 • via Tripadvisor
F
Freedom55794151089 • Business
10
Great atmosphere
Pros:

Lidia was great! She made my breakfast experience wonderful!

2026-07-16 • via Tripadvisor