Citadines Michel Hamburg

Hotels
•
Citadines
8.8 (7018 reviews)
Ludwig-Erhard-Straße 7 , Hamburg , de
+49 40 3006180

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from nearby transport
Breakfast quality

Categories

Cleanliness
8.38
Rooms and kitchen area were clean, but some negative mentions about noise affecting overall experience.
Service
9.35
Staff was very friendly and check-in was smooth.
Location
9.89
Excellent location near city attractions and public transport.
Room Quality
8.34
Some rooms experienced noise disturbances, affecting comfort.
Amenities
8.87
Good kitchen facilities and free beverages in the lobby were appreciated.
Value for Money
8.33
Concerning higher breakfast prices and parking availability.
Food and Beverage
7.88
Breakfast ingredients were of lower quality, with no fresh fruits.
Overall Experience
9.35
Overall positive stay despite minor inconveniences, would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:29

Property Description

Convenient Location
Located near the River Elbe, Citadines Michel Hamburg is a stone's throw away from iconic landmarks such as St. Michaelis Church and the vibrant St. Pauli district.

Modern Amenities
Enjoy a comfortable stay in contemporary studios and apartments equipped with complimentary WiFi, a fully equipped kitchen, and entertainment options like a flat-screen TV with satellite channels and an iPod dock.

Easy Access to City Attractions
Explore Hamburg effortlessly with the hotel's proximity to the HafenCity, CHH (Congress Centre Hamburg), and the bustling city center filled with shops, cafés, and restaurants.

Ready to experience a blend of convenience and comfort in Hamburg? Book your stay at Citadines Michel Hamburg now!

Important information:

If you need cots, please contact the hotel directly. Cots are available upon request and must be confirmed in each case by the property.

If you require parking, please contact the hotel directly. Parking is available upon request only and must be confirmed in each case by the property.

Additional costs are not included in the total price and must be paid separately during your stay.

Final cleaning is included in the price. Daily cleaning can be ordered separately on-site for an additional charge. For stays of 6 nights, weekly cleaning is included.

When traveling with pets, please note that an extra charge of 20 Euro per pet, per night applies.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

Location

Guest Reviews

8.8
Based on 7018 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.35
M
Marcin • solo_traveller • pl
10
2026-07-25 • via Nuitee
I
Irina • solo_traveller • il
9
Pros:

Завтраки,месторасположение,персонал

2026-07-25 • via Nuitee
E
Esra • solo_traveller • tr
10
Pros:

Odamızda minik bir mutfak vardı, lobide sürekli kahve ve su alabileceğimiz oturup zaman geçireceğimiz bir alan vardı ve çalışanlar çok yardımsever ve güler yüzlüydüler, buraya bayıldım, uzun süre rahatlıkla kalınabilir

Cons:

-

2026-07-25 • via Nuitee
H
Holger • solo_traveller • de
9
Pros:

Großes Zimmer mit Dachbalkon und guter Aussicht.

2026-07-25 • via Nuitee
J
Jan • solo_traveller • dk
9
Pros:

Meget lydløst værelse selvom det lå ud til vejen.

Cons:

Der er to opladere i kælderen til elbil men vi fik det aldrig til at virke.

2026-07-24 • via Nuitee
H
hans • extended_group • be
10
Goed gelegen comfortabel hotel
Pros:

Goed gelegen hotel, vriendelijk personeel en goede faciliteiten

Cons:

Ontbijt 20 EUR is aan de dure kant.

2026-07-24 • via Nuitee
M
Malgorzata • solo_traveller • gb
8
Citadines Michel Hamburg
Pros:

Hotel in great location for Hamburg visitors, pet friendly. Good buffet style breakfast.

Cons:

I think it is time for pillows refresh as ours were with lumpy fillings and we were not been able to make AC working powerful enough

2026-07-23 • via Nuitee
M
Michael • solo_traveller • de
9
Pros:

Super Lage, alles schnell zu Fuß zu erreichen

2026-07-23 • via Nuitee
A
Antje • couple • fr
8
Wir denken gern an Citadines Michel, an unser Studio vor allem....zurück!
Pros:

Uns hat ganz besonders das Zimmer 18 gefallen, also UNSER Studio. Die Lage, die Position - Fenster seitwärts, also nicht zur Ludwig-Erhard-Straße hin - hat uns ganz besonders gefallen!! Sehr ruhig, wir konnten die Fenster nach Belieben öffnen! Sehr erholsam.
Die Lage des Aparthotels war für uns auch positiv, günstig nahe Zentrum.
Für das Hotel selbst scheint uns die Unterführung VOR dem Hotel zumindest problematisch. Die Stadt müsste diesen Zufluchtsort für Obdachlose (ganz offensichtlich) sauberhalten bzw. sich eine Lösung für diese Menschen überlegen, denn der Unrat - wir haben die Straße nur ein EINZIGES Mal dort unterquert - ist abstoßend, es ist einfach verwahrlost.

Cons:

Haben nichts vermisst - außer einem Messer in der Küche, einem Messer, mit dem man wirklich hätte schneiden können!! Sonst war alles perfekt.

2026-07-23 • via Nuitee
L
Laurenz • solo_traveller • de
8
Pros:

Sehr gute Lage

Cons:

TV Sound

2026-07-23 • via Nuitee
E
Evelyne • couple • ch
9
Uns hat es sehr gut gefallen. Vorallem die Lage war TOP und das Personal sehr freundlich.
Pros:

Die Lage und Küche.

Cons:

Kein Zimmerservice, Dusche etwas schimmlig

2026-07-23 • via Nuitee
W
Werner • couple • de
8
2026-07-23 • via Nuitee
M
Marek Brust • family_with_children • pl
9
2026-07-22 • via Nuitee
S
Silvia • solo_traveller • de
9
2026-07-22 • via Nuitee
S
Skender • solo_traveller • de
1
Hygiene mangelhaft, personal unqualifiziert
Cons:

Hat schon schlecht angefangen als ich vom Hotelportier die falsche Karte bekommen habe. Das Zimmer war noch vom Kunden besetzt, die Dame schrie laut vor schreck, verständlich wenn ein fremder im Hotelzimmer auftaucht. Zum glück beruhigte Sie sich als ich das erklären konnte.

Im Bett waren lange Damenharre somit ein Anzeichen das das Bett nicht richtig gereinigt würde vom Personal.

2026-07-21 • via Nuitee
K
Kaya • couple • dk
9
2026-07-21 • via Nuitee
D
Dan • family_with_children • dk
8
2026-07-21 • via Nuitee
M
Masaya • family_with_children • de
10
Toll
Pros:

Gute Ort

Cons:

Alles super

2026-07-21 • via Nuitee
İlkan • couple • tr
10
Pros:

Good central location in Neustadt, nice parking garage, nice spacious room.

Cons:

The garage could offer a discounted price for a motorbike.

2026-07-21 • via Nuitee
M
Marcus • couple • de
8
2026-07-21 • via Nuitee