CHN Hotel Monterrey Santa Fe

Hotels
6.9 (605 reviews)
Zacatepec No. 100 Col. Valle Morelos , Monterrey , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Ubicación
La amabilidad del personal
Tranquilidad
Cons:
Sucio
Cucarachas
Falta de servicios

Categories

Cleanliness
4.79
Multiple reviewers mentioned issues with cleanliness, including cockroaches and dirty linens.
Service
9.26
Reviews highlighted positive treatment from staff, indicating good service.
Location
9.3
The location was frequently mentioned as a pro, particularly being close to the metro.
Room Quality
5.75
Mixed reviews on room comfort, with mentions of uncomfortable beds and issues with hygiene.
Amenities
6.78
Several reviews indicated a lack of basic amenities like hot water and coffee.
Value for Money
5.74
Many users felt the hotel was too expensive for the services and quality offered.
Food and Beverage
5.79
Comments describe limited and low-quality dining options.
Overall Experience
7.76
Despite frequent complaints, there were a few positive remarks about staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:01

Property Description

Convenient Location
Located just a 15-minute drive from Monterrey's city centre and right in front of Penitenciaria Metro Station, CHN Hotel Monterrey Santa Fe offers easy access to the city's attractions.

Comfortable Rooms
The rooms at CHN Hotel Monterrey Santa Fe are equipped with cable TV, a work desk, and a private bathroom with free toiletries, ensuring a comfortable stay for guests.

Convenient Amenities
Guests can enjoy 24-hour front desk service, a mini-market on site, tour desk assistance, luggage storage, and dry cleaning services at CHN Hotel Monterrey Santa Fe.

Book your stay at CHN Hotel Monterrey Santa Fe now for a convenient and comfortable experience in Monterrey.

Important information:

A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 605 reviews
Cleanliness: 4.79
Service: 9.26
Location: 9.3
Room Quality: 5.75
Amenities: 6.78
Value for Money: 5.74
Food and Beverage: 5.79
Overall Experience: 7.76
A
Alejandra • solo_traveller • mx
10
2026-05-24 • via Nuitee
N
Nava Santa Ana • solo_traveller • mx
9
2026-05-22 • via Nuitee
M
Miguel Angel • solo_traveller • mx
10
Pros:

Ubicación precio, todo excelente

Cons:

Todo bien

2026-05-20 • via Nuitee
M
Miguel Angel • family_with_children • mx
10
2026-05-20 • via Nuitee
L
Luis • solo_traveller • us
10
Pros:

Todo

2026-05-20 • via Nuitee
M
Mayra • solo_traveller • us
9
2026-05-18 • via Nuitee
J
JIMENEZ AGREDANO • extended_group • mx
9
Pros:

Personal agradable

Cons:

.

2026-05-14 • via Nuitee
B
Bocanegra • solo_traveller • us
7
2026-05-13 • via Nuitee
F
Flores • solo_traveller • mx
10
2026-05-09 • via Nuitee
M
Mayra Alejandra • solo_traveller • mx
10
Pros:

Personal muy amable

2026-05-06 • via Nuitee
L
Linda M. • extended_group • mx
9
Pros:

Buscábamos dormir a gusto y se logró

2026-05-04 • via Nuitee
L
Lilian • solo_traveller • mx
3
Pros:

El hotel esta en muy buena ubicacion buen precio

Cons:

No me funciono la tv en la primera habitacion depsues nos pusieron en otra habitacion y estuvimos sin luz por mas de 4 horas y en la mañnaa no habia agua caliente

2026-05-04 • via Nuitee
L
Luis • solo_traveller • mx
10
2026-05-04 • via Nuitee
C
CADENA ESPINOSA • solo_traveller • mx
10
Pros:

Limpieza de las habitaciones

Cons:

No hay área de fumar

2026-05-01 • via Nuitee
H
Hannia • extended_group • mx
10
2026-05-01 • via Nuitee
J
Juan Carlos • solo_traveller • mx
9
Pros:

Todo está muy bien el precio
Y habitación súper bien.

Cons:

Falta estacionamiento

2026-04-28 • via Nuitee
A
Alain • family_with_children • mx
7
Decente con puntos de mejora de bajo costo.
Pros:

Precio accesible y hubicación buena.

Cons:

Le falta algo de manteniminto, wl wifi es deficiente, los contactos son complicados de usar. La pantalla o tv se ve fea. La cortina de la ventana y los vidrios sucios.

2026-04-27 • via Nuitee
J
Jorge • couple • ec
8
Regular pueden mejorar
Pros:

Limpieza

Cons:

El desayuno siempre lo mismo y no tan agradable

2026-04-26 • via Nuitee
G
Gomez • solo_traveller • mx
10
2026-04-21 • via Nuitee
E
Eduardo • solo_traveller • mx
10
2026-04-20 • via Nuitee