Hotel Indigo Cleveland Beachwood by IHG

Hotels
•
Hotel Indigo
7.8 (369 reviews)
3581 Park East Drive , Beachwood , us
+1 216-454-8000

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Clean rooms
Comfortable beds
Friendly staff
Cons:
Issues with food service
High rates during events
Old and musty room smell

Categories

Cleanliness
7.26
Rooms felt old and damp, musty smells and just dated. Some reviews mentioned cleanliness as good but issues persist.
Service
8.73
Staff, particularly Bella and Laurie, received high praise for their friendliness and helpfulness.
Location
8.27
Well located with easy access to amenities, but some reviewers indicated it was far from downtown.
Room Quality
7.72
Rooms were clean and comfortable, but there were issues with smoke odors and feather pillows despite requests.
Amenities
7.75
Basic amenities but some negative feedback on the dining options available.
Value for Money
7.21
Rate considered high due to events in the area, leading to concerns about value.
Food and Beverage
6.76
Breakfast quality was noted as good, but some issues with service and options led to negative remarks.
Overall Experience
8.73
Many guests reported a pleasant stay and highlighted staff efforts in making visits enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:39

Property Description

Modern Comforts and Convenient Amenities

Hotel Indigo Cleveland Beachwood, an IHG Hotel, offers a perfect blend of modern comforts and convenient amenities. The guest rooms are thoughtfully equipped with air conditioning, flat-screen TVs, and free WiFi to ensure a comfortable stay.

Relaxing Garden and Stylish Lounge

Guests can unwind in the hotel's garden or shared lounge, perfect for relaxation after a busy day of exploring Beachwood. The on-site restaurant and bar provide delicious dining options and a vibrant atmosphere for socializing.

Ideal Location for Exploring

Conveniently situated near popular attractions like the Cleveland Botanical Garden and Cleveland Museum of Art, Hotel Indigo Cleveland Beachwood is the perfect base for exploring the city. Book now and experience the best of Beachwood during your stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 14.29
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 369 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 7.21
Food and Beverage: 6.76
Overall Experience: 8.73
R
Ricardo Slaughter • solo_traveller • us
6
2026-07-21 • via Nuitee
F
Fiona • solo_traveller • us
10
2026-07-13 • via Nuitee
K
Kevin • couple • us
10
Very comfortable soothing environment
Pros:

The decor was very elegant

Cons:

N/a

2026-07-06 • via Nuitee
D
Duane • solo_traveller • us
1
Pros:

The room.

Cons:

I was charged $100 smoking fee and I never smoked in the room !!

2026-07-04 • via Nuitee
K
Kesha • family_with_children • us
8
2026-06-22 • via Nuitee
J
Janelle • couple • us
8
Lovely for a quick trip.
Pros:

Convenient location for our needs. We love the connection to Hyde Park & closeness to local shopping.

2026-06-02 • via Nuitee
W
Warfield • couple • us
6
2026-05-29 • via Nuitee
N
Nandi • couple • us
10
I would stay here again in a heartbeat.
Pros:

It was so quiet ; I loved it

2026-05-24 • via Nuitee
S
Sashelle • couple • us
10
2026-05-21 • via Nuitee
R
Rene • solo_traveller • us
9
2026-05-21 • via Nuitee
X
Xavier • couple • us
8
2026-04-16 • via Nuitee
I
IA • family_with_children • us
8
Overnight stay during return from family vacation.
Pros:

Location. Vibe of hotel.

Cons:

Nothing.

2026-04-08 • via Nuitee
C
Cedric • couple • us
1
Staff rude and unpleasant
2026-04-07 • via Nuitee
R
Richard G • solo_traveller • us
9
Satisfactory in all areas.
Pros:

The modern features. Bathroom barn door, retro refrigerator and decor

Cons:

No ice machine or it was broken had to go to another floor for ice

2026-04-04 • via Nuitee
B
Brianna • solo_traveller • us
1
2026-03-30 • via Nuitee
J
Josephine • couple • us
10
My stay was beautiful I would have stayed longer but I had to come back home.
Pros:

Everything

Cons:

Nothing

2026-03-19 • via Nuitee
T
Thompson • family_with_children • us
1
2026-03-19 • via Nuitee
C
capri • couple • us
5
2026-03-15 • via Nuitee
F
Foniqua • family_with_children • us
7
2026-03-15 • via Nuitee
T
Troy • solo_traveller • us
10
2026-03-09 • via Nuitee