My Story Hotel Rossio

Hotels
9 (2843 reviews)
Praça D.Pedro IV, 59 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable stay
Cons:
Small rooms
Issues with cleanliness
Limited amenities

Categories

Cleanliness
8.46
Mixed reviews on cleanliness, with some mentioning cleanliness issues like pests.
Service
9.43
Numerous reviews highlight friendly and attentive staff.
Location
9.97
Repeated mentions of excellent, central location, making it easy to explore the area.
Room Quality
8.42
Some guests found the rooms small and lacking in certain amenities.
Amenities
8.45
Amenities were mentioned as lacking in variety, but generally satisfactory.
Value for Money
9.41
Good value considering the location and overall experience.
Food and Beverage
8.46
Breakfast quality varied; some found it lacking in variety.
Overall Experience
9.43
Overall positive experiences noted, with several reviewers expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Accommodation
Indulge in comfort at My Story Hotel Rossio, where each room is equipped with air conditioning, a minibar, and a private bathroom stocked with free toiletries.

Convenient Amenities
Benefit from our 24-hour front desk, restaurant, and bar services. Additionally, take advantage of luggage storage for a hassle-free stay.

Prime Location
Perfectly situated in Rossio, with popular landmarks such as Chiado and Liberty Avenue just steps away. Lisbon Portela Airport is a short 6 km drive, making travel a breeze.

Experience the epitome of comfort and convenience at My Story Hotel Rossio. Book now for an unforgettable stay!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.

Please note that invoice details cannot be changed after check-out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 2843 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
M
Murilo • couple • br
10
Impecável
Pros:

Instalação, serviço e localização.

2026-05-30 • via Nuitee
S
shir • couple • il
10
ממליצה לסגור איתם במידה ויש שהייה קצרה בליסבון
Pros:

מיקום מרכזי בליסבון
קרוב לתחנות רכבת , תחנת אוטובוס מתחת למלון ושלל מוניות
צוות המלון אדיב מאוד ועוזר תמיד , מענה בוואטסאפ זמין ונגיש

2026-05-28 • via Nuitee
C
Caroline • couple • gb
10
A great place to stay. Good location. Lovely to walk around
Pros:

Everything!

Cons:

Nothing

2026-05-28 • via Nuitee
I
Inna • couple • de
9
2026-05-28 • via Nuitee
J
JUDIT • couple • hu
10
Szuper szálloda a központban
Pros:

Nagyon jó elhelyezkedésű szálloda Lisszabon központjában. Figyelmes személyzet, finom reggeli. Tisztaság, odafigyelés mindenre. Ajánlom a szállodát.

2026-05-27 • via Nuitee
V
Vanessa • solo_traveller • br
10
Pros:

Hotel localizado em local ideal para turistar. Funcionários prestativos. Cafe da manhã excelente, pessoal que serve muito prestativos.

Cons:

Não informaram a limpeza do check-in e uma funcionária acabou abrindo a porta sem querer para colocar uma água conosco dormindo. E a acústica entre os quartos é bem ruim.

2026-05-27 • via Nuitee
T
Tauras • couple • lt
10
2026-05-27 • via Nuitee
S
Shahar • couple • il
10
מושלם !
Pros:

מלון מעולה נקי ונוח , מיקום מצויין בחלק המישורי של העיר נגיש ונוח להגיע אליו וממנו לכל מה שמעניין בעיר , קרוב לתחנות המטרו .
שירות הכי טוב שנתקלתי בו בבית מלון באירופה , צוות מאוד אדיב ונחמד קשוב לאורח ולבקשותיו , ביקשנו לעשות צ׳ק אאוט מאוחר בגלל שהטיסה שלנו היתה ב22:15 בלילה ונציגת הקבלה נענתה לבקשתינו ללא שום בעיה וללא תוספת תשלום .
ממליץ בחום לכל מי שמגיע לליסבון לבחור במלון הזה , אין ספק שאחזור לכאן שוב .

2026-05-26 • via Nuitee
Y
Yana • solo_traveller • il
10
Pros:

מלון בלב ליסבון, שרות נהדר , מלון מפנק

Cons:

כלום

2026-05-26 • via Nuitee
R
Ron • couple • us
10
Would come back again
Pros:

Perfect centrally located

Cons:

Nothing

2026-05-25 • via Nuitee
K
Katherine • couple • us
8
Pros:

Location very good. Nice shower; good water pressure. Warms quickly

Cons:

Room quite small but comfortable. Outlet for electronics in awkward location.

2026-05-24 • via Nuitee
P
Petra • solo_traveller • cz
8
Pros:

čistota, lokalita

Cons:

chyběly háčky v koupelně

2026-05-24 • via Nuitee
E
Ed • couple • gb
9
Great location, comfortable and good value
Pros:

Great location, lovely staff and comfortable rooms

Cons:

nothing

2026-05-23 • via Nuitee
D
Donna • solo_traveller • us
9
2026-05-23 • via Nuitee
W
worku • family_with_children • us
9
2026-05-23 • via Nuitee
G
Gonzalo • couple • cl
9
Pros:

Excelente ubicacion

2026-05-22 • via Nuitee
B
Brian • couple • us
9
It would be my pick if we return to Lisbon
Pros:

Location was great, very easy to get around town. The room was clean and larger than expected. The breakfast was a true bonus with lots of yummy this to start your day

Cons:

Only one chair, but we didn't come there to sit in the room.

2026-05-20 • via Nuitee
V
Valeria • solo_traveller • us
9
2026-05-20 • via Nuitee
J
Jeanett • couple • dk
9
Pros:

Beliggenhed og meget venligt personale.

Cons:

Lille værelse, men der var dog alt nødvendigt.

2026-05-18 • via Nuitee
N
Nick 033 • solo_traveller • nl
9
Ideale uitvalsbasis voor Lissabon
Pros:

De locatie is ideaal voor een weekend Lissabon. De receptie is vriendelijk en gastvrij!
Fijn, goed verzorgd ontbijt

Cons:

De ventilatie op de badkamer.(Kort, niet regelbaar), waardoor spiegel lang beslagen blijft en handdoeken niet drogen

2026-05-17 • via Nuitee