My Story Hotel Rossio

Hotels
9 (2853 reviews)
Praça D.Pedro IV, 59 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable stay
Cons:
Small rooms
Issues with cleanliness
Limited amenities

Categories

Cleanliness
8.46
Mixed reviews on cleanliness, with some mentioning cleanliness issues like pests.
Service
9.43
Numerous reviews highlight friendly and attentive staff.
Location
9.97
Repeated mentions of excellent, central location, making it easy to explore the area.
Room Quality
8.42
Some guests found the rooms small and lacking in certain amenities.
Amenities
8.45
Amenities were mentioned as lacking in variety, but generally satisfactory.
Value for Money
9.41
Good value considering the location and overall experience.
Food and Beverage
8.46
Breakfast quality varied; some found it lacking in variety.
Overall Experience
9.43
Overall positive experiences noted, with several reviewers expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Accommodation
Indulge in comfort at My Story Hotel Rossio, where each room is equipped with air conditioning, a minibar, and a private bathroom stocked with free toiletries.

Convenient Amenities
Benefit from our 24-hour front desk, restaurant, and bar services. Additionally, take advantage of luggage storage for a hassle-free stay.

Prime Location
Perfectly situated in Rossio, with popular landmarks such as Chiado and Liberty Avenue just steps away. Lisbon Portela Airport is a short 6 km drive, making travel a breeze.

Experience the epitome of comfort and convenience at My Story Hotel Rossio. Book now for an unforgettable stay!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.

Please note that invoice details cannot be changed after check-out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 2853 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
A
Ali • family_with_children • tr
10
2026-06-19 • via Nuitee
B
Bryan • solo_traveller • nl
9
2026-06-18 • via Nuitee
Z
Zouge • solo_traveller • jp
10
2026-06-17 • via Nuitee
L
Luka • couple • rs
10
Pros:

Great staff, great location

2026-06-17 • via Nuitee
S
SERGIO LUIS • family_with_children • br
9
Muito boa.
Pros:

Gostei principalmente da localização, do atendimento da equipe, da vista para a praça e também do castelo de São Jorge, do excelente café da manhã e das comodidades oferecidas tais como roupões e chinelos. Vale também ressaltar a proximidade com a estação Rossio do metrô e da Rua Augusta.

Cons:

Nada de relevante.

2026-06-17 • via Nuitee
A
Ana Paula • family_with_children • br
8
Muito honesto. Recomendo
Pros:

Achei otimo custo benefício. Voltaria facil !

Cons:

Nada

2026-06-17 • via Nuitee
D
David • solo_traveller • gb
10
Great little hotel right in the centre of Lisbon.
Pros:

Amazing location right in the centre of Lisbon. Even though right above restaurants and bars the room and windows were so soundproof I didn't have an issue with noise at all.
Very helpful and friendly staff, breakfast is simple but with quite a good range of options.

2026-06-16 • via Nuitee
P
Pascale • couple • be
10
Séjour parfait.
Pros:

L’emplacement, la gentillesse du personnel, le petit déjeuner, le confort de la chambre, la déco.

Cons:

Rien

2026-06-14 • via Nuitee
I
Isabella • extended_group • us
10
Pros:

The staff was so accommodating and friendly

2026-06-13 • via Nuitee
S
Selina • couple • gb
9
Definitely worth paying extra for breakfast 🥰
Pros:

The location and view

2026-06-13 • via Nuitee
H
Henrik • family_with_children • fi
9
2026-06-13 • via Nuitee
V
Vanessa • couple • fr
8
Bien
Pros:

L’emplacement et le confort de la literie

Cons:

La salle de bain pas suffisamment propre
Pas d’aération

2026-06-12 • via Nuitee
מרב • solo_traveller • il
8
2026-06-12 • via Nuitee
C
Christine • couple • de
8
Zentral gelegenes und stylisches Hotel
Pros:

Die Lage ist eigentlich fantastisch, direkt am Rossio Platz mit vielen Restaurants und Einkaufsmöglichkeiten. Wir hatten ein Zimmer zum Platz mit einem fantastischen Ausblick, allerdings führt eine viel befahrene Strasse direkt am Hotel vorbei, so dass es sehr laut ist. Das Zimmer war sauber und zweckmäßig eingerichtet. Das Personal war sehr freundlich, wir bekamen viele Tipps für Fado usw..

Cons:

Die laute Straße, wenn man das Zimmer zum Platz mit schönem Blick nimmt.

2026-06-11 • via Nuitee
M
Mark • couple • za
9
Simply superb!!
Pros:

The location was absolutely perfect. I liked the fact that our room looked on to very pretty Rossio square which is very centrally situated. The breakfast spread in the lovely diningroom was very good. Loved the enormous and comfortable bed plus having a sitting area. Loved, too, the coffee machine!

Cons:

The lighting fixtures such as the side and standing lamps.

2026-06-10 • via Nuitee
D
Darren • couple • au
7
Polite & helpful staff, comfy bed & good shower
Pros:

Great location

2026-06-08 • via Nuitee
N
Nicole • couple • ch
7
Anytime again
Pros:

Very friendly ans supportive staff
Got an uprade to a suite, perfect!

Cons:

The inside restaurant/breakfast room and bar could need improvement since it is too small and packed

2026-06-08 • via Nuitee
M
Max • extended_group • il
10
Pros:

best location
great breakfast

2026-06-08 • via Nuitee
H
Hannarette • couple • za
6
Very good location and nice rooms
Pros:

Rooms

Cons:

Breakfast

2026-06-08 • via Nuitee
P
ptrdkck • couple • be
10
Goed hotel voor verblijf in Lissabon.
Pros:

Locatie in het centrum dicht bij metro en rossio station. Goed ontbijt. Vriendelijk personeel. Wij konden ook later uitchecken wat handig was wegens late terugvlucht.

Cons:

Niets, alles was goed.

2026-06-07 • via Nuitee