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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Airport shuttle (additional charge)
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Special diet menus - on request
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Allergy-free room
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in comfort at My Story Hotel Rossio, where each room is equipped with air conditioning, a minibar, and a private bathroom stocked with free toiletries.
Convenient Amenities
Benefit from our 24-hour front desk, restaurant, and bar services. Additionally, take advantage of luggage storage for a hassle-free stay.
Prime Location
Perfectly situated in Rossio, with popular landmarks such as Chiado and Liberty Avenue just steps away. Lisbon Portela Airport is a short 6 km drive, making travel a breeze.
Experience the epitome of comfort and convenience at My Story Hotel Rossio. Book now for an unforgettable stay!
Please note that when booking 5 rooms or more, different policies and additional supplements may apply.
Please note that invoice details cannot be changed after check-out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Beliggenheten
Et serviceminded personell.
Rene fine rom velfungerende aircondition lite utestøy.
Hadde ikke tv.
Stylish, comfortable, well located
Nothing
Loved the central location. Few minutes walk to Rossio Train Station and to Restaudores where the bus that goes to the airport stops. Staff were so welcoming and friendly. After my flight cancellation, I was able to book a room from the airport and have early check in, which was amazing given how distraught I had been. The young woman gave me an orientation of my room with a great view of Sao Jorge Castle. I had a welcome treat of the famous Portuguese egg tarts (mini sized). They even scheduled an airport transfer for me for 2:30am the following morning. Their windows were definitely sound proof so I could see all the activity outside my window but not hear it at night. Great water pressure in shower as well. Would definitely stay here again.
My room was very clean, but there was some mold in the sealant at the base of the shower. I come from a region where mold unfortunately is a given so it didn't bother me.
המיקום מעולה, חדרים נקיים וארוחת בוקר טובה מאד.
Staff was outstanding. Joao and Ines are so friendly and accommodating and very professional in the way they run this hotel. All of the staff were terrific and made my daughter and me feel very welcome. The location was also really great. I loved that it was on Rossio Square and right next door to the Rossio train station for going to Sintra and near so many places we wanted to visit. Even this close to a busy area of town, the room was very quiet. Breakfast was also very good, and I loved that we had daily housekeeping. The A/C was nice and cold and the beds were comfy.
The room needs much more in the way of places to store things. We were in the hotel for a week and it was a constant struggle to stay organized with the space planning of the room, and we are very light packers. I can't imagine what it would have been like if we packed the way most people do. I also didn't like the lighting in the room. It was very garish with lots of glare. Lastly, although the breakfast was pretty good, the coffee was terrible. We found ourselves going out for coffee every day.
Localização perfeita, exatamente em frente à Praça do Rossio (Praça D. Pedro IV). Fiquei apenas duas noites, mas foi o suficiente para aproveitar alguns pontos turísticos de Lisboa, já que o hotel fica em um local estratégico.
O quarto não é muito espaçoso mas é confortável, além de ter um isolamento acústico maravilhoso. Enquanto estávamos lá, a seleção de Portugal ganhou um jogo da Copa do Mundo e mal ouvimos as comemorações que estavam acontecendo na rua! hahahah
Existe a opção de tomar café da manhã no próprio hotel, mas também existem cafeterias perto e uma Manteigaria na esquina.
A equipe foi muito prestativa e prepararam uma surpresa pra mim e pro meu marido já que estávamos em lua de mel, foi muito especial <3
Great location in the centre of Lisbon.
Only minor issue was that the air con was quite loud.
Localização, quarto, banheiro.
Só não gostei da cama que é casal. Não opção de queen ou king. O resto é tudo maravilhoso.
Trotz der Lage wirklich 'mitten' im Geschehen, sind auch die Zimmer zum Platz bei geschlossenem Fenster ruhig.
Das Personal war sehr freundlich und hilfsbereit.
L'emplacement très central. Le personnel très disponible. Une des 2 chambres très spacieuse.
La deuxième chambre très petite. La soupente ne permet pas de se tenir debout d un côté du lit.
Location
Staff support was excellent, to name - Juall and Enis - they were excellent to support us.
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