Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent, very central location near Hauptbahnhof and major attractions
Good and varied breakfast (when not overcrowded)
New/comfortable installations mentioned by some guests
Easy access to public transport
Cons:
Rooms are often very small and can be noisy (construction/street noise)
Inconsistent cleanliness (dirty towels, poor cleaning, clogged sink reported)
Hotel garage/parking frequently closed/unavailable
Breakfast area too small/overcrowded at peak times
Occasional unfriendly reception staff and extra charges for luggage storage

Categories

Cleanliness
6
Several guests reported poor room cleaning ("Rengøring var ikke eksisterende"), dirty towels and a clogged sink; cleanliness is noticeably inconsistent.
Service
7.5
Mixed reports: one mention of unfriendly/overbearing reception staff, but other stays described check-in/out as straightforward and some guests reported no issues.
Location
10
Consistently praised: extremely central, close to Hauptbahnhof, Landungsbrücke, Speicherstadt and easy access to public transport — the main strength of the hotel.
Room Quality
6
Multiple complaints about very small rooms (especially triple rooms), hard beds, uncomfortable luggage storage space and noise from nearby construction; some rooms otherwise acceptable.
Amenities
6.5
Issues with amenities: hotel parking/garage often closed due to construction, extra charge for luggage storage reported, no in-room safe mentioned, and AC reported as excessively cold by one guest.
Value for Money
7
Mixed: several guests said price-performance was OK, others noted small rooms and an expensive breakfast (one mentioned €19) reduce perceived value.
Food and Beverage
8
Breakfast frequently described as good and varied, though the breakfast room is small/overcrowded at peak times leading to queues and occasional shortages.
Overall Experience
9
Overall impression is positive mainly due to prime location and acceptable facilities; recurring issues (room size, noise, parking, occasional cleanliness/service problems) temper the stay but do not fully outweigh the location advantage.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Central Location and Convenience
Enjoy the prime location of Ibis Hamburg City, just 500 meters from Hamburg Main Station and the Speicherstadt district. With a 24-hour reception and snacks available all day, convenience is at your fingertips.

Comfortable Rooms and Amenities
Relax in rooms equipped with satellite TV, a desk, and a private bathroom with a shower and hairdryer. Start your day right with a rich breakfast buffet and unwind at the snack bar or terrace. Luggage storage ensures a hassle-free stay.

Explore Hamburg with Ease
Located 700 meters from the Mönckeberg shopping street and offering excellent public transport connections, including to Hamburg Airport, 9 km away, exploring the city is a breeze. On-site parking is also available for a daily surcharge.

Book your stay at Ibis Hamburg City now for a memorable and convenient experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

7.5
Based on 7479 reviews
Cleanliness: 6
Service: 7.5
Location: 10
Room Quality: 6
Amenities: 6.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 9
F
Frank • extended_group • de
7
In Ordnung
Pros:

Lage

Cons:

Einfaches Hotel

2026-10-31 • via Nuitee
J
Jovan • couple • de
10
2026-10-31 • via Nuitee
S
Susanne • couple • at
9
Pros:

Tolles Frühstück, gute Betten.

Cons:

Die Bezahlung von Euro 2,00 für die Kofferaufbewahrung, vor allem bei jedem Öffnen der Schranktür. Am Anreisetag in der Früh war nicht garantiert, ob wir den Koffer da lassen können, da vor uns eine Gruppe ankam.

2026-10-30 • via Nuitee
R
Rita • family_with_children • at
2
Pros:

Lage nahe Bahnhof

Cons:

Unfreundliches überhebliches Personal an der Rezeption

2026-10-30 • via Nuitee
E
Ellen • family_with_children • dk
2
Værelset var for småt. Rengøring var ikke eksisterende
Pros:

Intet

Cons:

Rengøring, værelset

2026-10-29 • via Nuitee
N
Nikita Marina • solo_traveller • de
6
Ibis
Pros:

War ein Ibis Hotel. Dafür alles in Ordnung

2026-10-29 • via Nuitee
T
Thaiane • family_with_children • br
10
Pros:

Instalações novas e confortável. Localização excelente. Menos de 10 minutos da rodoviária central da Hamburgo.

Cons:

Nada

2026-10-28 • via Nuitee
B
Bäckström • extended_group • se
9
Utmärkt
Pros:

Åt inte frukost!

2026-10-28 • via Nuitee
D
Dirk • family_with_children • de
9
2026-10-26 • via Nuitee
T
Theo • couple • de
5
Cons:

Frühstücksraum überfüllt und zu klein

2026-10-26 • via Nuitee
V
Verena • family_with_children • de
9
2026-10-25 • via Nuitee
G
Gunnar • extended_group • de
8
2026-10-25 • via Nuitee
S
Susanne • family_with_children • de
6
2026-10-25 • via Nuitee
S
Sabina • extended_group • se
8
Pros:

Oerhört nära centrum

2026-10-25 • via Nuitee
B
Bergman • family_with_children • se
7
Pros:

Bra läge vid centralen, bra storlek på rummet och bra städat! Enkel in- och utcheckning!

Cons:

Sängarna var väldigt hårda!

2026-10-25 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-10-24 • via Nuitee
L
Libor • family_with_children • cz
8
2026-10-24 • via Nuitee
B
Balázs • solo_traveller • hu
10
2026-10-24 • via Nuitee
A
Alina • family_with_children • de
8
2026-10-23 • via Nuitee
F
Fernando • solo_traveller • de
8
2026-10-22 • via Nuitee