Hotel East 21 Tokyo

Hotels
8.5 (2889 reviews)
Koto-ku Toyo 6-3-3 , Tokyo , jp

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable Rooms
Friendly Staff
Good Cleanliness
Cons:
Location Far from Attractions
Limited Food Variety
Minor Cleanliness Issues

Categories

Cleanliness
8.14
Several reviews mentioned cleanliness positively, but one noted issues with the floor and bathtub.
Service
8.61
The staff was described as helpful and friendly, although there were minor complaints about assistance.
Location
8.15
Location was noted as far from key attractions, requiring transfers.
Room Quality
9.1
Rooms were generally described as comfortable and of good quality.
Amenities
8.63
The hotel offered good amenities but was lacking in variety according to some reviews.
Value for Money
8.59
Some comments about the higher price but overall decent value.
Food and Beverage
8.14
Food options noted as not as varied as advertised.
Overall Experience
8.61
Overall a pleasant experience with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:00

Property Description

Luxurious Accommodation with Convenient Location
Hotel East 21 Tokyo boasts 8 dining options, a sprawling outdoor pool, and easy access to Toyocho Subway Station. The elegantly decorated rooms with free WiFi and European flair provide a comfortable stay.

Convenient Transportation and Nearby Attractions
Located just minutes away from Toyocho Station, guests can effortlessly explore key destinations like Otemachi and Nihonbashi. With Tokyo Disney Resort a shuttle ride away and iconic landmarks like Tokyo Sky Tree Tower within reach, the hotel offers the perfect blend of leisure and convenience.

Premium Amenities for a Relaxing Stay
Indulge in The East Health Club's fitness facilities, indoor pool, and rejuvenating sauna. For a fee, unwind in the outdoor pool or enjoy personalized concierge services. End your day with breathtaking city views at Panorama Lounge or savor delectable cuisines at the on-site restaurants.

Book your stay at Hotel East 21 Tokyo for an unforgettable experience!

Important information:

Advance reservations are required to use the free shuttle to Tokyo Disney Resort. Reservations can be made 24 hours a day from our hotel's official website.

The paid The East Health Club's fitness room and indoor pool is not available for children under 18 years of age.
Please check the official website for details such as The East Health Club's business hours and fees.

Please note that the on-site parking requires additional fees for large vehicles such as buses. Reservation is required for parking for vehicles that have a height over 6.9 feet.

The outdoor pool is only open during the summer and is subject to an additional fee.
The outdoor pool is only available to children aged 3 years and older. The night pool is only available to guests aged 16 years and older.


Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.5
Based on 2889 reviews
Cleanliness: 8.14
Service: 8.61
Location: 8.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
Y
YE • couple • jp
9
2026-05-31 • via Nuitee
S
Sukant • family_with_children • in
10
Superb
Pros:

Quality of the room was amazing also ,the facilities at the ground floor rom drug store to super market to Indian restaurant all were within the area. The staff were friendly cooperative.

Cons:

Just the location little far from all the attractions but the stay experience outweighs everything else

2026-05-30 • via Nuitee
S
Secman NB • solo_traveller • hu
10
Pros:

Minden

2026-05-28 • via Nuitee
藤井 • solo_traveller • jp
9
2026-05-27 • via Nuitee
T
Taylor • solo_traveller • gb
10
2026-05-26 • via Nuitee
T
Tejeda • extended_group • ar
10
Excelente
Pros:

Todo, las instaciones, comodidad, el silencio.

Cons:

La ubicación estaba un poco lejos del centro para poder regresar a descansar si ibas a recorrer varios lugares. Pero no era difícil llegar ya que a metros tenías la estación de Tozai.

2026-05-24 • via Nuitee
M
Motoko • solo_traveller • jp
7
また利用したい。
Pros:

スカイツリーが目の前に見えて驚いた。
アメニティが使いやすかった。
浴槽が大きい。

Cons:

チェックインが遅めだったので、食事に困った。
早朝5時くらいに、ガタガタ音がして目が覚めた。

2026-05-21 • via Nuitee
K
Kathi • couple • au
10
A top place to stay
Pros:

Great views, welcome drinks & good size room.
The area was quiet & easy to navigate & many options for affordable dinners

2026-05-21 • via Nuitee
M
Maki • solo_traveller • jp
10
Pros:

朝食がバリエーションに富んでいて非常に良かったです。室内も清潔で機会があればまた利用したいと思います。

2026-05-21 • via Nuitee
E
Endre82 • family_with_children • hu
10
Hangulatos szálloda, ahova jó visszatérni.
Pros:

Már harmadjára jöttünk ide. Azt hiszmem ez mindent elmond arról, hogy mit gondolunk erről a szállodáról.

2026-05-21 • via Nuitee
D
Dee • family_with_children • au
9
Pros:

The hotel was beautiful, clean and had all facilities. Bus to the train station, all the requirements for a luxury hotel

2026-05-20 • via Nuitee
K
kamiyama • solo_traveller • jp
10
2026-05-19 • via Nuitee
D
Daniel • solo_traveller • es
9
2026-05-16 • via Nuitee
A
ARTEM • family_with_children • jp
8
2026-05-14 • via Nuitee
E
ERIC • family_with_children • fr
8
Pros:

Nous ne sommes restés qu'une nuit

2026-05-09 • via Nuitee
孝祐 • solo_traveller • jp
9
Pros:

清潔、アメニティ充実

Cons:

充電器の不調

2026-05-08 • via Nuitee
S
Susan-ann • solo_traveller • au
8
Great place, amazing breakfast
Pros:

Breakfast, bed

2026-05-07 • via Nuitee
D
de Ferranti • solo_traveller • au
9
Too short!
Pros:

The grandeur and staff

Cons:

Pool wasn't open

2026-05-07 • via Nuitee
S
SAKI • couple • jp
8
リフレッシュ
Pros:

部屋の空間に余裕があった

Cons:

特になし

2026-05-06 • via Nuitee
J
Joanne • solo_traveller • au
10
2026-05-05 • via Nuitee