Hotel East 21 Tokyo

Hotels
8.5 (2990 reviews)
Koto-ku Toyo 6-3-3 , Tokyo , JP
+81 3-5683-5683

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable Rooms
Friendly Staff
Good Cleanliness
Cons:
Location Far from Attractions
Limited Food Variety
Minor Cleanliness Issues

Categories

Cleanliness
8.14
Several reviews mentioned cleanliness positively, but one noted issues with the floor and bathtub.
Service
8.61
The staff was described as helpful and friendly, although there were minor complaints about assistance.
Location
8.15
Location was noted as far from key attractions, requiring transfers.
Room Quality
9.1
Rooms were generally described as comfortable and of good quality.
Amenities
8.63
The hotel offered good amenities but was lacking in variety according to some reviews.
Value for Money
8.59
Some comments about the higher price but overall decent value.
Food and Beverage
8.14
Food options noted as not as varied as advertised.
Overall Experience
8.61
Overall a pleasant experience with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:00

Property Description

Luxurious Accommodation with Convenient Location
Hotel East 21 Tokyo boasts 8 dining options, a sprawling outdoor pool, and easy access to Toyocho Subway Station. The elegantly decorated rooms with free WiFi and European flair provide a comfortable stay.

Convenient Transportation and Nearby Attractions
Located just minutes away from Toyocho Station, guests can effortlessly explore key destinations like Otemachi and Nihonbashi. With Tokyo Disney Resort a shuttle ride away and iconic landmarks like Tokyo Sky Tree Tower within reach, the hotel offers the perfect blend of leisure and convenience.

Premium Amenities for a Relaxing Stay
Indulge in The East Health Club's fitness facilities, indoor pool, and rejuvenating sauna. For a fee, unwind in the outdoor pool or enjoy personalized concierge services. End your day with breathtaking city views at Panorama Lounge or savor delectable cuisines at the on-site restaurants.

Book your stay at Hotel East 21 Tokyo for an unforgettable experience!

Important information:

Advance reservations are required to use the free shuttle to Tokyo Disney Resort. Reservations can be made 24 hours a day from our hotel's official website.

The paid The East Health Club's fitness room and indoor pool is not available for children under 18 years of age.
Please check the official website for details such as The East Health Club's business hours and fees.

Please note that the on-site parking requires additional fees for large vehicles such as buses. Reservation is required for parking for vehicles that have a height over 6.9 feet.

The outdoor pool is only open during the summer and is subject to an additional fee.
The outdoor pool is only available to children aged 3 years and older. The night pool is only available to guests aged 16 years and older.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Location

Guest Reviews

8.5
Based on 2990 reviews
Cleanliness: 8.14
Service: 8.61
Location: 8.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
D
Dimitriadis Fotios • family_with_children • gr
8
2026-09-19 • via Nuitee
D
Dimitriadis Fotios • family_with_children • gr
10
2026-09-19 • via Nuitee
S
stephanie • solo_traveller • au
8
High-quality, great views, great service, hard bed
Pros:

The room had a beautiful view, and for what we paid for in Tokyo, it was quite spacious

Cons:

The pool is not included in your stay, however they do advertise that it is. They are actually asking $70 per person per day to enter the pool area and you cannot leave and go as you please. It’s only a $70 once use. So if I wanted to use the pool three times in one day morning lunchtime and evening, I would be paying more than it was per night to stay at the hotel.

2026-09-18 • via Nuitee
M
Marcos • family_with_children • jp
10
2026-09-17 • via Nuitee
K
KueiHsien • extended_group • tw
10
2026-09-17 • via Nuitee
宣谷 • family_with_children • tw
10
2026-09-13 • via Nuitee
I
Ibrahim • solo_traveller • nl
10
Pros:

Ze waren heel behulpzaam en gaven leuke en mooi plekken aan om te gaan ook helpde ze me ook met plekken vinden

2026-09-12 • via Nuitee
H
Hasan Hüseyin • family_with_children • tr
5
Her şeye ekstra para istediler ve çalışanları çok kabaydı
Pros:

Lobi lükstü

Cons:

Odanın için eskiydi ve lobi kullanılamıyordu. Bir de otelin tüm olanakları için ekstra para istiyorlar

2026-09-11 • via Nuitee
S
Stephen • family_with_children • au
9
2026-09-10 • via Nuitee
박 • solo_traveller • kr
10
2026-09-09 • via Nuitee
F
FUKUZUMI • solo_traveller • kh
10
2026-09-08 • via Nuitee
S
SHIGEO • solo_traveller • jp
8
2026-09-07 • via Nuitee
G
Godfred • solo_traveller • gh
7
Pros:

The place is clean and at a vantage location

Cons:

Downstairs block should be properly managed

2026-09-07 • via Nuitee
I
Ito • couple • jp
9
2026-09-06 • via Nuitee
M
manel • family_with_children • es
8
Pros:

buen desayuno

Cons:

se ha de pagar el gimnasio
no pueden entrar menores de 18 años
los horarios de piscina son el horror de 13 a 17?

2026-09-03 • via Nuitee
P
PADILLA • solo_traveller • es
10
2026-09-03 • via Nuitee
C
Charlotte • family_with_children • se
4
Pros:

My son has celiaki and it was communication issues regarding this. We had to tell the staff multiple times that he is gluten intolerant.

Cons:

Very small beds.

2026-09-02 • via Nuitee
E
Erik • couple • se
8
Pros:

Bra frukost
Snabb incheckning
Fint hotell med fin swimmingpool
Många restauranger i närområdet

Cons:

Priset till swimmingpoolen är alldeles för högt.

2026-09-01 • via Nuitee
A
akira • extended_group • jp
8
2026-09-01 • via Nuitee
T
Taiko • couple • jp
10
大満足
Pros:

窓からスカイツリーが真ん前に見え、最高でした。　　絵画などヨーロッパの雰囲気が良かった。　　　　　　　　　ジュータンか綺麗で清潔感を感じました。

Cons:

前日お水を購入して部屋に入りましたが、足りなくなってしまい、翌日フロントに電話して届けていただき、有り難かったのですが、まだ足りなかったので、外に出ずにお水だけでも購入出来るところがあると助かります。

2026-08-31 • via Nuitee