Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
6.86
Issues with dirty blankets and towels not being changed often.
Service
8.83
Generally kind staff but some service issues noted.
Location
9.37
Located on the beautiful beaches of Cyprus, fantastic views.
Room Quality
7.82
Enjoyable room but needs maintenance and improvements.
Amenities
7.85
Limited variety in amenities but decent overall.
Value for Money
7.31
Some concerns about pricing, especially for drinks.
Food and Beverage
6.86
Food quality was a disappointment compared to previous visits.
Overall Experience
8.33
Good overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:33

Property Description

Luxurious Beachfront Property

Lagoon-Shaped Pool and Culinary Delights
Indulge in the lagoon-shaped outdoor pool and savor a variety of cuisines at the hotel's multiple restaurants and bars. From exquisite cocktails to delectable dishes, your taste buds are in for a treat.

Comfort and Convenience
Relax in spacious rooms equipped with modern amenities like air conditioning, flat-screen TVs, and coffee makers. The on-site fitness center and 24-hour front desk cater to all your needs, ensuring a seamless stay.

Exploration and Accessibility
Conveniently located in the heart of Protaras, venture out to explore nearby attractions, shops, and dining options. With car and bike rental services available, discovering the beauty of Cyprus has never been easier.

Book now to experience the perfect blend of luxury, comfort, and convenience at our beachfront oasis.

Important information:

Please note that the credit card used for the reservation must have the guest's details, and needs to be presented to the property upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCA

Location

Guest Reviews

Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 7.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 6.86
Overall Experience: 8.33
N
Nenad couple at
5
War für meine Bedürfnisse ok
Pros:

Der Weg zum Strand , Essen top

Cons:

Sauberkeit es wurde nur die Badetücher getauscht keine Reinigung in der ganze Woche ,das Badezimmer schaut katastrophal fast alle Kellner unfreundlich
Es ist sicher keine 5 Sterne wert
Ansonsten Ok

2026-08-29 via Nuitee
L
Louiza solo_traveller cy
10
2026-08-28 via Nuitee
A
Andreas solo_traveller cy
1
Pros:

Τίποτα εκτός από την αναμενόμενη πολύ καλή τοποθεσία.

Cons:

Ντρέπομαι ως κύπριος που ενώ δηλώνουν τόσα αστέρια προς τους τουρίστες μας, όλοι οι επισκέπτες αντιμετωπίζουν τέτοια κοροϊδία.

Αν έλεγαν 2-3 αστέρων ξενοδοχείο, θα ήταν απλά οκ.

2026-08-28 via Nuitee
D
Diagoras solo_traveller cy
9
Pros:

Superb location, friendly staff, amazing food.

Cons:

Some facilities are old and not well kept. Could be cleaner too.

2026-08-28 via Nuitee
D
Donna solo_traveller gb
3
Pros:

Beachfront location

Cons:

Grey old towels in room
Beach towels old
Food poor quality
Broken taps, broken rails in pool
Mud where grass is, horrible
Needs a complete refurbishment
Hairdryer in room old a unsafe

2026-08-27 via Nuitee
L
Lantidis solo_traveller cy
8
2026-08-27 via Nuitee
M
Marios couple cy
8
Pros:

ΠΟΛΥ ΠΛΟΥΣΙΟ

Cons:

ΘΑ ΗΤΑΝ ΚΑΛΟ ΝΑ ΕΧΕΙ ΠΕΡΙΣΣΟΤΕΡΗ ΠΟΙΚΙΛΙΑ ΣΕ ΚΥΠΡΙΑΚΑ ΦΑΓΗΤΑ
ΠΧ ΚΟΤΟΠΟΥΛΛΟ, ΣΟΥΒΛΑ

2026-08-27 via Nuitee
D
Dragana family_with_children rs
10
2026-08-27 via Nuitee
M
maria solo_traveller cy
10
Pros:

Ήταν όλα τέλεια και το προσωπικό πάντα με το χαμόγελο τους

2026-08-26 via Nuitee
M
Marios couple cy
8
Cons:

Beds

2026-08-26 via Nuitee
S
Samuel Lea family_with_children cy
5
A lovely and relaxing family break, but the quality and choice of food—especially for children—need
Pros:

We had a very pleasant and relaxing break overall. The hotel is in a lovely location, and we enjoyed spending time together as a family.

Cons:

Unfortunately, the quality and variety of the food did not meet our expectations, particularly for a hotel of this standard. There were also very limited options suitable for children, which meant we ended up eating outside the hotel on most evenings despite having booked an all-inclusive stay.

2026-08-26 via Nuitee
R
Rebecca couple gb
8
We had a lovely time and would go back to this hotel.
Cons:

the cleaning in the actual hotel rooms were not the best and bath was a bit grubby. towels were hardly ever changed.

2026-08-26 via Nuitee
A
Ahmet_cyp solo_traveller cy
7
Pros:

Tesis temiz düzenli çalışanlar güler yüzlü ilgili

Cons:

Fiyat sitesinde daha uygundu biz booking den daha pahalı rezervasyon yaptık. O yüzden sizleri kınıyoruz.

2026-08-26 via Nuitee
C
Christina solo_traveller cy
7
2026-08-26 via Nuitee
A
Andreas family_with_children cy
8
Pros:

Ηταν όλα πολύ ωραία , το προσωπικό πολύ ευγενικό και το φαγητό πολύ καλό.

Cons:

Το μόνο που δεν μας άρεσε ήταν ότι δεν ηταν καθαρά όσο θα έπρεπε τα υπνοδωμάτια .

2026-08-26 via Nuitee
S
Stathis couple cy
2
Περιμέναμε να φύγουμε κ το ξενοδοχείο δεν κάνει με τιποτα για 5 αστέρια αμφιβάλλω πως του έδωσαν τα 5 αστέρια
Pros:

Το μόνο καλό ηταν το πρόγευμα

Cons:

Το δωμάτιο ήταν λερωμένο τα σεντόνια λερωμένα το μπάνιο αγιωμενο τα μίξερ χαλασμένα δεν έτρεχαν τα νερά τα φαγητά χάλια κ το προσωπικό από το paglates όπως κ τα φαγητά που έκαναν

2026-08-25 via Nuitee
N
Nikoloz couple ge
8
2026-08-25 via Nuitee
E
Elena family_with_children cy
7
Πρωταράς 2026
Pros:

Εξαιρετική τοποθεσία με καταπληκτική θέα από τα δωμάτια που είχαν οπτική επαφή με τη θάλασσα. Η παραλία είναι οργανωμένη, καθαρή και περιποιημένη. Το δωμάτιο ήταν άνετο και διέθετε πολύ καλή ηχομόνωση, ενώ η επιλογή του all inclusive προσέφερε μεγάλη ποικιλία σε φαγητό, ποτά και snacks.

Cons:

Η υπηρεσία καθαριότητας εκπλήρωνε τα καθήκοντα της κατά τις ώρες κοινής ησυχίας, γεγονός που δεν ήταν ιδιαίτερα βολικό, ειδικά για οικογένειες με μικρά παιδιά που εκείνη την ώρα ξεκουράζονταν.
Ακόμη και για την παράδοση του δώρου φιλοφρόνησης από πλευράς του ξενοδοχείου, η επίσκεψη στο δωμάτιο πραγματοποιήθηκε κατά τη μεσημβρινή ώρα. Ένας υπάλληλος χτύπησε την πόρτα του δωματίου και εφόσον δεν πήρε απάντηση, άνοιξε την πόρτα και μπήκε μέσα.
Επομένως, είναι καλύτερο να υπάρχει περισσότερος σεβασμός κατά τις ώρες κοινής ησυχίας και περισσότερη οργάνωση για τις υπηρεσίες καθαριότητας.

2026-08-25 via Nuitee
I
Ioannou family_with_children cy
7
Pros:

Location

Cons:

Cleaning service

2026-08-25 via Nuitee
L
Loredana couple de
1
A beautiful location that unfortunately did not compensate for the disappointing food, poor-quality All Inclusive drinks
Pros:

The hotel has an excellent location directly by the beach, with beautiful sea views and easy access to the centre of Protaras. The location is definitely one of the strongest points of the property.

Cons:

Unfortunately, our biggest disappointment was the food and our concerns regarding food safety. During our 16-night stay, we experienced serious gastrointestinal problems, which made us uncomfortable continuing to eat at the hotel. After what happened, we lost confidence in the food and eventually preferred to eat elsewhere despite having booked an All Inclusive stay.

Another very disappointing aspect was the quality of the drinks. For a 5-star All Inclusive hotel, we found it unacceptable that we could not get proper freshly brewed coffee made from coffee beans. The coffee available to us was made from instant/powder-based products. In general, many of the drinks seemed to be prepared from powders or concentrates rather than fresh, good-quality ingredients. This is simply not the standard we expected from a property advertised as five-star.

What disappointed us even more was how our concerns were handled. For a hotel of this category, we expected considerably higher standards regarding food quality, hygiene, drinks and the response to guests raising food-safety concerns.

I cannot medically confirm what caused our gastrointestinal symptoms, so I am not claiming that the hotel food was definitively responsible. However, the experience was serious enough to significantly affect our holiday and our confidence in eating at the property.

2026-08-24 via Nuitee