Distinction New Plymouth Hotel

Hotels
8.2 (734 reviews)
42 Powderham Street , New Plymouth , nz
+64 6 758 7495

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable bed
Excellent breakfast
Cons:
Cleanliness issues
Air conditioning problems
Limited parking

Categories

Cleanliness
7.54
Bed was very soft, and bathroom wasn't the cleanest.
Service
8.81
Friendly lovely staff. Nothing was too much trouble.
Location
9.05
Location was good and central to where we wanted to be.
Room Quality
7.8
Room was comfortable but showed signs of age.
Amenities
7.83
Limited car parking and air conditioning issues noted.
Value for Money
7.99
Thought that the room was a little shabby for the price.
Food and Beverage
8.54
Breakfast in the adjoining restaurant was excellent.
Overall Experience
8.01
Overall happy with the stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:03

Property Description

Relaxed Accommodation in the Heart of New Plymouth

Spacious Rooms with Spa Bath
Experience comfort and luxury in our spacious guest rooms and suites, with the added indulgence of a spa bath in most rooms.

Convenient On-Site Amenities
Enjoy complimentary WiFi, access to our fitness centre, and free parking during your stay. Our business spaces cater to all your conferencing and event needs, making your stay productive and efficient.

Explore Taranaki's Attractions
Located just minutes away from popular attractions like Mount Taranaki, Egmont National Park, Richmond Cottage, Puke Ariki, and Real Tart Gallery, our hotel is the perfect base for your Taranaki adventures.

Book your stay at Distinction New Plymouth Hotel now for a memorable and convenient experience!

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Guests under the age of 18 can only check in with a parent or official guardian.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPL

Location

Guest Reviews

8.2
Based on 734 reviews
Cleanliness: 7.54
Service: 8.81
Location: 9.05
Room Quality: 7.8
Amenities: 7.83
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.01
P
Priya • family_with_children • nz
10
We had a amazing night
Pros:

Location
Friendly staff
Clean room

2026-08-22 • via Nuitee
P
Priya • couple • nz
10
2026-08-22 • via Nuitee
M
Markus • solo_traveller • nz
8
2026-08-13 • via Nuitee
M
Moav • solo_traveller • il
8
2026-08-12 • via Nuitee
G
Gina • couple • nz
10
2026-08-09 • via Nuitee
Y
Yoon • extended_group • nz
10
2026-08-09 • via Nuitee
D
Duane • couple • nz
8
2026-08-02 • via Nuitee
M
Marie • extended_group • nz
8
2026-07-25 • via Nuitee
J
Jane • solo_traveller • id
7
Mixed bag
Pros:

The owners and customer service was fabulous, very kind accommodating and great communication. The location was excellent for easy walking into the heart of town and getting groceries etc.

Cons:

The bed is extremely uncomfortable and downstairs the only windows are into the parking lot so there's zero privacy if you let in natural light and when you close them there's only horrific fluorescent lights. And it's so close to the Pak'nSave loading deck that all I could hear all night was the loading bay and the beeping of the lifts really disrupting sleep.

2026-07-22 • via Nuitee
M
Mejo mathew • family_with_children • nz
8
Very good
Pros:

Location was very good

Cons:

N/A

2026-07-21 • via Nuitee
S
Sarah • couple • nz
10
Great value, clean, friendly staff.
Pros:

Clean & comfortable, easy parking.

2026-07-19 • via Nuitee
A
Adele • solo_traveller • nz
10
2026-07-19 • via Nuitee
D
David • solo_traveller • nz
10
2026-07-19 • via Nuitee
P
PATSYGW • solo_traveller • nz
10
Brilliant
Pros:

Brilliant staff, comfortable room, restaurant staff and food excellent.

2026-07-18 • via Nuitee
S
Suzanne • solo_traveller • nz
7
Pros:

Location.
Friendly helpful staff

Cons:

Room was average at back of hotel.
Tired in need of a face lift .

2026-07-16 • via Nuitee
S
Shar • solo_traveller • nz
8
Great front desk service and Breakfast staff were amazing and friendly. Chef cooks a beautiful breakfast!
Pros:

Location

Cons:

Couldn’t fill the spa bath. Was not working!

2026-07-15 • via Nuitee
A
Ameya • solo_traveller • nz
9
2026-07-15 • via Nuitee
-
- • couple • nz
10
Pros:

Awesome Person that we saw, and happy go lucky to see a awesome smile, felt welcomed from coming over from the East Coast Wahi Beach to Taranaki :)

2026-07-15 • via Nuitee
S
Sarah • solo_traveller • nz
8
2026-07-14 • via Nuitee
J
James • solo_traveller • nz
10
Pros:

Fantastic location, food and staff

2026-07-13 • via Nuitee