Comfort Hotel Xpress Tromsø

Hotels
•
Strawberry
8.4 (6409 reviews)
Grønnegata 35 , Tromsø , NO
+47 77 60 05 50

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Rooms are small
Cleaning frequency low

Categories

Cleanliness
8.04
Several reviews indicated cleanliness issues, including complaints about rooms not being cleaned regularly.
Service
9.51
Many reviews highlighted the pleasant and helpful staff.
Location
9.55
The hotel's proximity to central attractions was frequently praised.
Room Quality
7.5
Feedback suggested rooms were often small and lacked amenities.
Amenities
8.53
Amenities like laundry and clean areas were positively mentioned, though some guests noted missing items.
Value for Money
7.49
Several guests felt the hotel was overpriced for the quality provided.
Food and Beverage
7.54
Lack of in-room coffee and high prices for provided services were noted.
Overall Experience
9.01
General sentiment was mostly positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 02:33

Property Description

Eco-Certified Central Location
This eco-certified hotel in central Tromsø offers simple guest rooms with free WiFi and a flat-screen TV. Storgata shopping street is just a minute's walk away.

Convenient Amenities
Guest rooms at Comfort Hotel Xpress Tromsø feature wooden floors, a work desk, and a private bathroom with a shower. Some rooms also provide city and sea views. Enjoy breakfast items, snacks, and drinks from the 24-hour lobby shop in the lounge.

Nearby Attractions
Explore the city with ease as Polaria Experience Centre is only 500 meters away, and Tromsø's Hurtiguten terminal is a 6-minute walk from Comfort Hotel Xpress. Book your stay now for a comfortable and convenient experience.

Important information:

Starting 25 March 2018, this hotel does not accept cash payments.
Please note that housekeeping occurs every 4th day. Additional cleaning can be ordered for an extra fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Location

Guest Reviews

8.4
Based on 6409 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.49
Food and Beverage: 7.54
Overall Experience: 9.01
E
Elisa • solo_traveller • us
8
Centrally located hotel
Pros:

This is a simple modern hotel in downtown Tromsø. A city bus stop is on the next street for one direction and 2 streets away for the other direction.
The hotel make a conscious effort to be environmental. Recently they added a display of statistics on their wall for energy and water usage per guest. Unlike some hotels, they actually are making an effort and not just talking about it. The clerk said it is required by law, but they don't just follow the law, they seem to really be making an effort.

Cons:

They don't include breakfast with the room. This is ok, as I don't need a big breakfast and that keeps their prices lower. They have free coffee for Strawberry "members", which everyone can join for free. I wish rather than saying they don't serve breakfast they had better advertised that they have food items for sale, as that mentally affected my planning. I or made the suggestion that I could have bought something at the nearby market that morning or the night before. I'd have been quite happy eating it in their lobby lounge with a cup of coffee if they answered my question about breakfast differently - Rather than "no" say "no, but...".

2026-09-19 • via Nuitee
T
TERESA • couple • es
8
2026-09-19 • via Nuitee
H
HsiuChu • solo_traveller • tw
8
2026-09-18 • via Nuitee
F
Finlay • couple • gb
7
2026-09-18 • via Nuitee
T
tomesaros • solo_traveller • sk
7
Pros:

Good price and location

Cons:

No storage possibilities in the entire room - no wardrobe or shelves. No storage in the bathroom either - no place to put toiletries or hang the clothes.

2026-09-18 • via Nuitee
F
Franziska • couple • de
8
2026-09-18 • via Nuitee
S
Stian • solo_traveller • no
10
Pros:

Sentralt og billig

Cons:

Dårlig renhold på bad , kun 1 håndkle på rommet

2026-09-18 • via Nuitee
K
Kobayashi • solo_traveller • jp
1
酔っ払いはXX
Pros:

ロケーションが良かった。

Cons:

無人カウンター。酔っ払いが1Fの部屋の外でたむろしていてうるさかった。アメニティ一切無し。

2026-09-18 • via Nuitee
S
Silje • solo_traveller • no
10
2026-09-18 • via Nuitee
H
Hanna • solo_traveller • fi
7
Pros:

Friendly staff, lovely location and a clean room with a lovely view.

Cons:

The fee for companion animals was HIGH. If you have a dog, add 30 euros to the price of the room. There was no kettle, microwave oven or fridge in the room. The walk from the parking space to the hotel was long and agonizing since I had a lot of luggage, there was no parking by the hotel.

2026-09-17 • via Nuitee
C
Craig • solo_traveller • gb
10
2026-09-17 • via Nuitee
M
Michael • couple • gb
8
Excellent value in a good central location
Pros:

Comfortable room with good bathroom. Friendly staff. Value. Central location.

Cons:

Limited breakfast facilities, but not really a problem, as we knew this and the location was close to alternative places to eat.

2026-09-17 • via Nuitee
Y
Yiching • couple • tw
9
Pros:

位置方便

Cons:

房間較小

2026-09-17 • via Nuitee
F
frederico • couple • br
9
2026-09-17 • via Nuitee
N
Nayely • solo_traveller • co
10
2026-09-17 • via Nuitee
J
Joe • couple • gb
8
Good solid hotel
Pros:

Easy to navigate good service

2026-09-17 • via Nuitee
S
Sveinung • solo_traveller • no
8
2026-09-16 • via Nuitee
N
Nora • couple • no
8
2026-09-16 • via Nuitee
C
Calderon • solo_traveller • co
10
Pros:

La atención de la chica de nacionalidad española, quedé enamorado de ella

Cons:

No hay nada malo

2026-09-16 • via Nuitee
J
Jim • solo_traveller • us
10
I hope to be back soon!
Pros:

I travel to Tromsø often and Comfort Hotel Xpress has become my home away from home. Staff is very friendly and helpful.

2026-09-16 • via Nuitee