Comfort Hotel Xpress Tromsø

Hotels
•
Strawberry
8.4 (6409 reviews)
Grønnegata 35 , Tromsø , NO
+47 77 60 05 50

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Rooms are small
Cleaning frequency low

Categories

Cleanliness
8.04
Several reviews indicated cleanliness issues, including complaints about rooms not being cleaned regularly.
Service
9.51
Many reviews highlighted the pleasant and helpful staff.
Location
9.55
The hotel's proximity to central attractions was frequently praised.
Room Quality
7.5
Feedback suggested rooms were often small and lacked amenities.
Amenities
8.53
Amenities like laundry and clean areas were positively mentioned, though some guests noted missing items.
Value for Money
7.49
Several guests felt the hotel was overpriced for the quality provided.
Food and Beverage
7.54
Lack of in-room coffee and high prices for provided services were noted.
Overall Experience
9.01
General sentiment was mostly positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 02:33

Property Description

Eco-Certified Central Location
This eco-certified hotel in central Tromsø offers simple guest rooms with free WiFi and a flat-screen TV. Storgata shopping street is just a minute's walk away.

Convenient Amenities
Guest rooms at Comfort Hotel Xpress Tromsø feature wooden floors, a work desk, and a private bathroom with a shower. Some rooms also provide city and sea views. Enjoy breakfast items, snacks, and drinks from the 24-hour lobby shop in the lounge.

Nearby Attractions
Explore the city with ease as Polaria Experience Centre is only 500 meters away, and Tromsø's Hurtiguten terminal is a 6-minute walk from Comfort Hotel Xpress. Book your stay now for a comfortable and convenient experience.

Important information:

Starting 25 March 2018, this hotel does not accept cash payments.
Please note that housekeeping occurs every 4th day. Additional cleaning can be ordered for an extra fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TOS

Location

Guest Reviews

8.4
Based on 6409 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.49
Food and Beverage: 7.54
Overall Experience: 9.01
L
Linda Anita • solo_traveller • no
8
God beliggenhet
Pros:

Beliggenheten var god, rommet var lite , men veldig ok. Rommet var godt lydisolert, senga var god.Det var lysbrytere og lading ved senga.

Cons:

Det var bare to heiser, og trapper var ikke synlige fra resepsjonen. Fullt kaos da en hel busslast skulle få rom. Tok veldig lang tid, først å få rom, så stå i kø for heis.
Det var reklmart med mat i resepsjonen, men veldig utsolgt kl 1800.
Betalte forholsmessig mye for rommet ut fra dette,

2026-11-07 • via Nuitee
C
Colette • solo_traveller • gb
10
Definitely recommend - clean, warm and cozy
Pros:

Amazing location - no more than 25 min walk to all locations - amazing view of the harbour and mountains from my room - 7th floor - cozy, warm, good ventilation - staff so friendly and welcoming - reception covered 24 hours - tea and coffee facilities at reception - I intend to visit Tromsø again during the midnight sun and I will definitely book here again.

Cons:

Not didn’t like but panicked the first morning - bathroom is a wet room style and I thought I had flooded the bathroom!

2026-11-07 • via Nuitee
M
Miquel • couple • es
5
2026-11-07 • via Nuitee
L
Leigh • couple • au
6
Clean and central but very basic
Pros:

Great location right in centre of town

Cons:

Tiny room with very little space to move. No tea/coffee facilities in room. Charged 100K for one hour later checkout but then locked out of room for 15 mins of that extra 60 minutes trying to get a key that worked.

2026-11-07 • via Nuitee
C
Claire • couple • fr
7
2026-11-07 • via Nuitee
A
Annette • extended_group • ch
7
Angenehm - unkompliziert. 8-! Matratzen Auflage rutscht einwenig ab
Pros:

Atmosphäre im Haus,
an der Rezeption waren sehr Freundlich
Gepäck Abgabe Möglichkeit war super
Zimmergrösse
Lift

Cons:

Duschkopf Halterung hielt den Den Duschkopf nicht richtig (2x runtergefallen)
Ich rutschte 2x über den Matratzerrand Atmosphäre freundlich

2026-11-06 • via Nuitee
J
JESSICA • solo_traveller • gb
10
Pros:

Location

Cons:

Everything was perfect

2026-11-05 • via Nuitee
A
Alejandro • couple • uy
6
Ciudad hermosa.
Pros:

Ubicación excelente. Habitación demasiado pequeña. Ausencia de cajoneras en donde poder poner la ropa que uno extrae de la valija.

Cons:

La falta de un placard

2026-11-04 • via Nuitee
G
Georgian Aurelian • solo_traveller • ro
10
2026-11-04 • via Nuitee
C
Cecilie • solo_traveller • no
8
2026-11-03 • via Nuitee
A
Andrea • family_with_children • it
10
Pros:

Ottima posizione, camera pulita e confortevole, con tutto il necessario.
Personale gentilissimo

Cons:

Tutto ok

2026-11-03 • via Nuitee
F
Fabricio • couple • br
8
2026-11-03 • via Nuitee
C
Cecilie • solo_traveller • no
8
2026-11-03 • via Nuitee
F
Fabricio • solo_traveller • br
8
2026-11-03 • via Nuitee
M
Margarita • couple • gr
8
Nice central stay in Tromso, value for money
Pros:

Location, staff

Cons:

Needs renovation

2026-11-02 • via Nuitee
L
Laurence • couple • fr
8
Surtout pour l'emplacement et pour 1 ou 2 nuits
Pros:

Hotel bien placé dans Tromso.
Personnel sympathique, mais check in autonome.
Ouvert 24 sur 24

Cons:

Chambre très simple....rien pour poser ses affaires dans la salle de bain, pas de couverture et oreiller supplémentaire, pas de réfrigérateur, ce qui oblige notamment après 20h la semaine et 18h le week-end, d'acheter les bières à la réception....25 euros 2 bières, et qu'une seule chaise dans la chambre
possibilité d'acheter pour petit déjeuner, sandwich et quelques plats à des prix prohibitifs (même en Norvège)

2026-11-02 • via Nuitee
F
Fabio • couple • it
9
Cornice perfetta per la vacanza a Tromsø
Pros:

La struttura è situata in zona centralissima, lo staff è super cordiale e disponibile. C’è la possibilità di far colazione, pranzare e cenare all’interno dell’Hotel e volendo si possono cambiare asciugamani tutti i giorni senza problemi. La camera era pulitissima, calda ed il letto molto comodo. La doccia altrettanto pulita.

2026-11-02 • via Nuitee
S
Sahil • solo_traveller • in
7
2026-11-01 • via Nuitee
V
Vanja • family_with_children • no
8
2026-11-01 • via Nuitee
P
Pieter • solo_traveller • nl
8
2026-11-01 • via Nuitee