Hotel Figueroa, Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
9.2 (1810 reviews)
939 South Figueroa Street , Los Angeles , US
+1 213-627-8971

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Well located
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Old building
High prices

Categories

Cleanliness
7.6
Significant issues reported with restroom cleanliness.
Service
10
Staff were described as amazing and kind, although there were frustrations with leadership.
Location
10
Well located near attractions, as mentioned positively in multiple reviews.
Room Quality
8.6
Room quality was mixed due to old building and initial room issues.
Amenities
9.6
Amenities not explicitly mentioned, but general sentiment suggests adequate quality.
Value for Money
8.6
Some guests felt prices were high for the experience provided.
Food and Beverage
9.6
Not explicitly reviewed, assumed standard quality for hotel tier.
Overall Experience
9.6
Mixed sentiments; beautiful room but serious cleanliness issue and minor service frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:08

Property Description

Luxury Accommodation in the Heart of Downtown LA

Tranquil Outdoor Pool and Gourmet Dining

Hotel Figueroa offers a serene outdoor pool oasis amidst the bustling city, perfect for relaxation. Indulge in Mediterranean cuisine at Breva or sip on creative cocktails at The Alta Room, all within the hotel's historic Spanish architecture.

Elegant Rooms with Modern Amenities

Each room at Hotel Figueroa boasts rich décor and features free high-speed WiFi, William Roam bath amenities, and cutting-edge technology like smart TVs and iPads for guest requests. Enjoy a comfortable stay just steps away from the vibrant LA Live entertainment complex.

Convenient Location and Exceptional Service

Situated across from Microsoft Theatre & Staples Centre, and a short walk from the Staples Center, the hotel offers unmatched convenience for guests. Experience personalized service and luxury at the only independently owned luxury hotel in downtown LA.

Book your stay at Hotel Figueroa for a truly unforgettable experience in Los Angeles.

Important information:

Please note: Guests younger than 21 years of age must be accompanied by an adult.

$200 preauthorization hold fee applies

Only dogs weighing less than 50 lbs are permitted to stay at the property with a nonrefundable USD 50 pet-cleaning fee.

Please note thtat smoking is prohibited at the property.

Hotel Figueroa is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarets and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.

$500 will be charged if smoking is detectedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Location

Property Video

Property Accessibility

Total Disability Score: 81
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 78
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 5
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 1810 reviews
Cleanliness: 7.6
Service: 10
Location: 10
Room Quality: 8.6
Amenities: 9.6
Value for Money: 8.6
Food and Beverage: 9.6
Overall Experience: 9.6
M
Matthew • couple • us
8
2026-09-18 • via Nuitee
C
Casey • solo_traveller • us
10
2026-09-16 • via Nuitee
S
Shaw • couple • us
7
it was in a great location, staff nice, food to expensive.
Pros:

room was up graded due to our last trip not going so well,

Cons:

bed was too hard, no topper or anything added for extra cushioning, had to pay resort fees of $82.00 after all was said and done extra.

2026-09-14 • via Nuitee
L
Louis • solo_traveller • us
10
2026-09-12 • via Nuitee
L
Latia • solo_traveller • us
7
I’d give this a 7.5/10
Pros:

Very convenient to downtown. Beautiful lobby and the restaurant is pretty good.

Cons:

The bed was NOT comfortable and room was very small. Also note that there are additional fees that are not clear such an incidental + resort fees.

2026-09-12 • via Nuitee
N
Noemi • family_with_children • us
8
Yes I would stay here again.
Pros:

Beautiful building central great staff great food great bar

Cons:

It was very busy, too crowded, might have been because of the Labor Day weekend. I like places that are not too popular.

2026-09-10 • via Nuitee
C
Cesar • couple • us
7
parking is 60$ valet and 40$ self park so no parking included
Pros:

its nice, staff is really friendly

Cons:

room was tiny looks way bigger in pictures

2026-09-10 • via Nuitee
M
Mohamed • solo_traveller • us
7
Pros:

the hotel is so charming

Cons:

parking price was outrageous

2026-09-10 • via Nuitee
R
Riddick • solo_traveller • us
9
2026-09-09 • via Nuitee
M
Maria • couple • us
10
Pros:

Beautiful hotel

2026-09-07 • via Nuitee
N
Naim • solo_traveller • us
10
Pros:

Everything

2026-09-07 • via Nuitee
A
Andrea • solo_traveller • us
1
Accessional but good stay
Pros:

Ac did not work and room was very very warm in the night.

Cons:

I didn’t like that the ac didn’t work

2026-09-06 • via Nuitee
M
Marinette • couple • ar
10
Pros:

Todo

Cons:

Nada

2026-09-04 • via Nuitee
A
Andres • couple • us
10
2026-09-04 • via Nuitee
Y
YOKO • extended_group • us
8
2026-09-03 • via Nuitee
N
Nikola • solo_traveller • cz
7
Hezké, ale pozor na skryté poplatky.
Pros:

Příjemný design, pohodlná postel.

Cons:

První pokoj měl hlučný větrák v koupelně, dostala jsem jiný - lepší - pokoj. Za to moc děkuji. Hotel však další den slavil výročí, u bazénu byla do noci party a nemohla jsem spát - když jsem to ráno na recepci řekla, reakce byla ve stylu, že to je moje věc a mohu si dát zdarma kafe. Žádný je nám to líto. Čekal mě 11 hodinový let a nevyspání bylo znát.
Co mě ale především překvapilo byl resort fee - 35 USD/noc o kterém se poprvé dovíte až po udělání rezervace. Tak pozor na to, navýší to náklady. A hotel je 4*, ne 5* jak tady píšou.

2026-09-03 • via Nuitee
L
Lim • solo_traveller • au
8
2026-09-03 • via Nuitee
A
Anna • family_with_children • au
9
2026-09-02 • via Nuitee
K
Kayla • couple • us
5
Basic room infrastructure with some pretty common areas that would’ve been worth it without the deposit overreach.
Pros:

Its location is prime, especially as guests that were there for the WNBA game.

Cons:

The deposit was nearly as much as the room itself. 278 for a room, 200 for the deposit of the room? Egregious as an establishment that points to a history of inclusivity and access.

2026-09-01 • via Nuitee
S
Suleyman • couple • tr
8
2026-08-31 • via Nuitee