Portal del Lago Hotel

Hotels
8.6 (553 reviews)
Gobernador Alvarez esquina Jose Luis Cabrera , Villa Carlos Paz , AR
+54 3541 42-4931

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Comfortable rooms
Cons:
Poor maintenance in some areas
Inconsistent food quality

Categories

Cleanliness
7.81
Some reviews mention poor maintenance of facilities like the spa, which affects cleanliness.
Service
9.28
Most reviews highlight the friendliness and efficiency of the staff.
Location
8.82
Location is often praised as being quiet and pleasant, although it is far from the center.
Room Quality
8.47
Rooms are described as comfortable, but some issues were noted regarding bathroom design.
Amenities
8.1
Spa and pool amenities received mixed reviews, with some restrictions affecting experience.
Value for Money
8.76
The general sentiment is that the hotel provides good value, though some amenities are extra.
Food and Beverage
8.61
Breakfast is well-rated, but dinner experiences vary considerably.
Overall Experience
8.98
Although there are some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:39

Property Description

Luxurious Accommodation
The rooms at Portal del Lago Hotel offer a cozy retreat with modern amenities such as free Wi-Fi, heating, air conditioning, and cable TV. The charming exposed-brick walls add a touch of elegance to the decor, ensuring a comfortable stay for guests.

Exquisite Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving a delectable array of regional and international dishes. Enjoy a refreshing drink or snack from the bar on the terrace while taking in breathtaking views of San Roque Lake. The complimentary American breakfast is a delightful way to start your day.

Relaxation and Recreation
Unwind by the outdoor climatized pool on sun loungers or partake in paddle matches for a fun-filled experience. With its convenient location near San Martin Avenue and 9 de Julio Avenue, guests can easily explore the commercial and cultural hub of Villa Carlos Paz.

Experience luxury and comfort at Portal del Lago Hotel - book your stay now for an unforgettable getaway.

Important information:

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports (CUIT: 30619195341)

Debit cards can't be used to warranty reservations, they will be only accepted to pay at the hotel's front desk

Only quadruple rooms can accommodate an extra bed for a surcharge, subjected to availability upon request.

During High Season (summer & winter holidays, and long weekends) rate includes:
- Kids Club with activities everyday (Children younger than 4 years old must be accompanied by an adult).

-Please note Spa facilities need to be schedule before hand.

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

The hotel has many slopes, therefore to access it, in the rooms and to use the services such as the heated pool and spa you must enter by stairs. There are rooms with access stairs or internal stairs.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: COR

Location

Guest Reviews

8.6
Based on 553 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.47
Amenities: 8.1
Value for Money: 8.76
Food and Beverage: 8.61
Overall Experience: 8.98
H
Horacio Angel • couple • ar
9
2026-10-29 • via Nuitee
M
María Cecilia • extended_group • ar
7
2026-10-23 • via Nuitee
A
Alejandra • family_with_children • ar
9
Cons:

Que no tenga incluidos servicios de SPA con el precio de la tarifa

2026-10-16 • via Nuitee
J
Jose Ignacio • family_with_children • ar
7
Pros:

Ubicacion

Cons:

El baño muy chico

2026-10-16 • via Nuitee
S
Sosa • extended_group • ar
9
Pros:

TODO BIEN CUIDADO.

Cons:

ME GUSTARÍA QUE EL SPA ESTÉ INCLUÍDO EN EL PRECIO Y NO SEA UN EXTRA

2026-10-16 • via Nuitee
D
Daniela • family_with_children • ar
10
Pros:

El trato del personal es muy bueno, se ocupan de que te sientas cómodo siempre.
Hicimos la experiencia del circuito hídrico con masajes y resultó espectacular.

2026-10-13 • via Nuitee
A
Acevedo • family_with_children • ar
10
2026-10-13 • via Nuitee
A
AnddyXTV • family_with_children • ar
8
Lindo lugar para vacacionar
Pros:

Muchas cosas nos gustaron
El spa híbrido con sauna y la chica q lo atiende son un 10
Restaurante y sus comidas buenos precios excelente atención. Desayuno incluido muy rico
Lindas instalaciones, conservadas y limpias
Excelente atención de todos su personal

Cons:

La habitación que era una suite daba hacia una calle concurrida y realmente el paso de autos y motos hasta la madrugada hizo que nuestro descando no fuese el mejor...creo deben buscar mas apoyo quizás de autoridades para controlar el tema

2026-10-13 • via Nuitee
D
Daniel • couple • ar
10
Pros:

Excelente todo. Aunque estuve poco tiempo.

2026-10-12 • via Nuitee
S
silvia • extended_group • ar
10
fueron pocos dias,pero de mucho relax , volveremos sin lugar a dudas
Pros:

El hotel tiene instalaciones muy buenas y areas de esparcimiento, Pero lo mas destacable es la atencion del personal, tanto personal de recepcion,limpiezay restaurante.

Cons:

ME GUSTO TODO, pero sobre todo destaco la atencion del personal de recepcion, restaurante y limpieza.

2026-10-12 • via Nuitee
E
Eugenio Ramon • solo_traveller • ar
8
Pros:

La hubicacion

Cons:

Muchos desniveles y mí habitación estaba menos que el ras del piso

2026-10-08 • via Nuitee
M
Marcio • solo_traveller • br
6
2026-09-16 • via Nuitee
M
marcos • couple • ar
8
2026-09-07 • via Nuitee
B
Biliato • couple • ar
8
2026-09-02 • via Nuitee
N
Nicolas • solo_traveller • ar
10
2026-09-02 • via Nuitee
M
Miguel • couple • ar
9
Muy confortable
Pros:

La calidez del Hotel como edificio

2026-08-30 • via Nuitee
A
ana • solo_traveller • ar
10
2026-08-29 • via Nuitee
A
Arlindo • solo_traveller • ar
8
Personal no apto para algunos trabajos
Pros:

El lugar ,las instalaciones, la mayoría del personal

Cons:

Deprimente ,absolutamente decepcionante, la respuesta de dos personas, al salir temprano, 7 hs ,le pido al moso llevar un par de facturas, se negó rotundamente sin dar explicación alguna, siendo que tenia el desayuno incluido, nunca me paso ,he estado en muchos hoteles ,jueves 27/08

2026-08-28 • via Nuitee
C
Carlos • family_with_children • ar
7
Servicio básico por el precio que pagamos
Pros:

La pileta, la ubicación y el personal muy atentos

Cons:

Por el precio que pagamos no teníamos acceso al spa, el precio fue excesivo, el televisor de vieja generación y no tiene cochera cubierta

2026-08-25 • via Nuitee
S
Stempkowski • solo_traveller • ar
10
EXCELENTE
Pros:

Excelente el lugar absolutamente todo, el personal la limpieza un sueño todo fue perfecto voy a volver pronto

Cons:

No hay nada q no me haya gustado

2026-08-23 • via Nuitee