Hampton Inn San Francisco Downtown/Convention Center

Hotels
•
Hampton Inn
7.5 (1502 reviews)
942 Mission Street , San Francisco , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean
Good breakfast
Friendly staff
Cons:
Small rooms
High price
Location issues

Categories

Cleanliness
7.64
Overall, most reviews mention cleanliness as positive, though there are mentions of issues with the surrounding area.
Service
7.61
Some positive feedback on staff friendliness, but negative experiences with one staff member.
Location
6.65
A lot of feedback regarding the presence of homeless individuals in the area impacted the perception of location.
Room Quality
6.6
Several reviews noted that rooms are small, impacting the perception of room quality.
Amenities
8.13
Breakfast received positive comments; amenities seem standard for the hotel's tier.
Value for Money
7.59
Mixed feelings on price relative to room size, but some view it as a decent value.
Food and Beverage
8.14
Breakfast was frequently mentioned as being good.
Overall Experience
7.61
Despite some issues, reviews indicate an overall satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:17

Property Description

Luxurious Accommodations
The Hampton Inn San Francisco Downtown/Convention Center offers elegantly designed rooms with free WiFi, ensuring a comfortable stay for every guest. Each room features a cable TV, seating area, and a private bathroom for utmost convenience.

Convenient Amenities
Start your day right with a complimentary breakfast served daily at the hotel. Benefit from a 24-hour reception and luggage storage facilities, making your stay hassle-free and enjoyable.

Prime Location
Located just 700 meters from Union Square, and with San Francisco City Hall a mere 1 km away, this hotel provides easy access to the city's top attractions. Plus, being only 19 km from San Francisco International Airport, traveling to and from the hotel is a breeze.

Experience the perfect blend of comfort and convenience at Hampton Inn San Francisco Downtown/Convention Center. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 50.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.5
Based on 1502 reviews
Cleanliness: 7.64
Service: 7.61
Location: 6.65
Room Quality: 6.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 7.61
E
Ellen Cristina • family_with_children • br
10
Pros:

Hospedagem bem localizada.

Cons:

Gostamos de tudo.

2026-09-17 • via Nuitee
K
KOJIRO • couple • jp
8
楽しかった
Pros:

楽しかった

Cons:

特になし

2026-09-16 • via Nuitee
T
Teppei • couple • jp
4
Cons:

1ヶ月以上前にメールしておいたが返事がなく、対応してもらえなかった
チェックインもスムーズではなく、態度も良くない

2026-09-12 • via Nuitee
C
Carla • couple • au
7
Pros:

Staff were friendly and helpful

Cons:

Too many homeless people in the area

2026-09-11 • via Nuitee
N
Nicole • solo_traveller • au
8
Nice hotel, comfortable beds.
Pros:

The room was clean and comfortable. The staff were nice. We stayed here because we had an event on at the convention center. It was nice and close just a short walk to the convention center.

Cons:

The breakfast was not great. Ther were a lot of homeless around. This was in no fault of the hotel and in fact, I thought the hotel dealt with this issue well, locking the doors so you needed to swipe in just to enter the property. The only issue there is when you arrive, we couldn't get in, and it took the staff quite a while to realise and let us in the front doors.

2026-09-10 • via Nuitee
A
Aleksandra • extended_group • pl
8
Good, would stay there again
Pros:

Good and clean

Cons:

Rooms could be bigger and the building surrounding could be better (but it’s city’s fault that there are so many homeless people…)

2026-09-07 • via Nuitee
S
S • couple • us
1
Had a good time, excepted the bedbugs!
Pros:

Convenient to Downton/Chinatown, within 2miles walking distance.

Cons:

BEDBUGS. When I walked into the hotel, I was clean and pretty. When I walked out of the hotel, my neck and arm were swollen with bites from the bedbugs. I have complained to the hotel a couple of times about that. So far, no one has contacted me yet.

2026-08-31 • via Nuitee
R
Road67018020078 • Couples
4
Honestly just pay more to stay somewhere else if you can
Pros:

Dangerous area, so we ubered often despite being close to the convention center because many threatening individuals skulking around at night. Hard to get peaceful sleep due to lots of screaming in the streets throughout day and night, thin walls. Day 1 after checkin I looked outside the window to see a man pooping on the sidewalk, wipe himself with tissue paper, then leave. Room was decently clean, can’t say anything about valet since we didn’t use it. Free breakfast always a plus. Just seems expensive for having to spend a premium being close to the convention center but feeling so unsafe walking around at night. Oh and charged me $25 more for the security deposit which I had to contact my credit card company about :)

2026-08-27 • via Tripadvisor
Y
YAMADA • solo_traveller • jp
6
2026-08-26 • via Nuitee
C
chaturth • couple • in
8
2026-08-25 • via Nuitee
S
Sheraz • solo_traveller • us
2
2026-08-23 • via Nuitee
P
Pedroza • couple • us
1
2026-08-20 • via Nuitee
C
chi keung • couple • us
8
2026-08-15 • via Nuitee
F
F2778AAjeffreyr • Couples
4
Worse Hampton experience
Pros:

I want start off saying the staff was very helpful and very kind. My low review is based off of everything else. The only thing comfortable about my room was the bed. The phones in my room did not work so every time I needed something I had tk walk to the lobby to ask for it. Also, the heater was broken so that was really fun. To end things on a worse note the cockroaches at the breakfast was pretty gross.

2026-08-11 • via Tripadvisor
K
Kristin • family_with_children • us
9
Stayed a few days before our cruise.
Pros:

Very clean but several homeless people around streets. But no one bothered us.

Cons:

None

2026-08-05 • via Nuitee
Y
YAMADA • solo_traveller • jp
6
2026-08-05 • via Nuitee
J
Joe • couple • us
10
Very happy with our stay
Pros:

The breakfast was good and plenty of variety.

Cons:

Scrambled eggs on menu would be extra

2026-08-05 • via Nuitee
C
Christina • solo_traveller • us
10
2026-08-04 • via Nuitee
A
Alice • couple • us
8
Other than the issue with the fridge, the stay was actually very nice. I would just recommend they view and edit for thi
Pros:

The staff was very nice. Loved the idea that they had valet in front to let you know when your car arrived especially because of the homeless population in front of the hotel. On 4th of July they kept the rooftop open late for fireworks.

Cons:

When I reserved the hotel online it stated that there was a fridge in the room. Upon checking into the room we realized the small room they put us in did not have a fridge. We needed the fridge to store my husband’s insulin. They informed us that we would have to pay almost $75 more for a room with a fridge.

2026-08-03 • via Nuitee
E
Eray • solo_traveller • tr
5
San Francisco Hampton Downtown bize ödemeniz ile sözverdiği oda yerine farklı bir oda vermek istedi.
Pros:

Otel kent merkezinde, ulaşımı kolay, 24 saat devamlı çay, kahve olanağı sağlaması güzel, kahvaltı Hamton İn diğer otelleri standardında oluşu, 2 günde bir oda temizlik servisinin bulunması memnuniyet verici idi.

Cons:

Rezarvasyonumuzu ve ödememizi 3 hafta önce yapmış olmamıza karşın, rezervasyonda bir King, bir de çift yataklı iki oda istemiştim. Bize çift yataklı oda yerine tek yataklı oda verdiler, ellerinde çift yataklı oda bulunmadığını söylediler, bizi tek yatağı kabule mecbur bırakmak istediler. Sorunu çözmek için arada aleyhimize fiyat farkı olduğunu smylediğimizde booking müşterilerine, geri ödeme yapamayacakları ifade ettiler, tatilin ilk günü bu olayla gergin ve sevimsiz başladı, aynı gün bizim ısrarımızla çift yataklı bir oda verdiler odanın penceresi tamamen bir duvara bakıyordu, buzdolabı bozuk, banyo kapısını bozuk, hiç kullanmadık ancak kasa kilidini kırık vardı, daha sonra buzdolabı ve banyo kapısını onardılar.
Daha önce Newyork ta bu yıl 2 kez Hampton otelde kaldım çok memnuniyetim üzerine sanfracisco da Hampton tercih ettim ama ilk günkü deneyimim ve bana verilen odayı beğenmem beklenilemez.
Sonuç olarak 25 temmuz günü resepsiyon da otel sorumluluğunu yerine getirmeyen bir ekip bulunduğunu bilmelisiniz.

2026-08-02 • via Nuitee