Eco-hotel El Rey del Caribe

Hotels
8.4 (2247 reviews)
Avenida Uxmal 24 Manzana 3, Lote 18, Supermanzana 2-A , Cancún , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location near ADO station
Friendly and helpful staff
Comfortable beds and clean rooms
Nice courtyard and garden
Cons:
Damp and musty room odor
Wi-Fi issues
Noisy breakfast area
Small breakfast portions

Categories

Cleanliness
7.79
Some reviews noted issues with dampness and odors in the rooms.
Service
9.26
Multiple reviews praised the friendly and helpful staff.
Location
8.8
The hotel is well-located near the ADO bus station, which was appreciated by guests.
Room Quality
7.75
Concerns about room dampness and lack of privacy were mentioned.
Amenities
8.28
Positive mentions of the courtyard, garden, and breakfast offerings.
Value for Money
8.24
Value for money is perceived as good, though food portions were criticized.
Food and Beverage
8.29
Breakfast was praised but some issues with food variety were noted.
Overall Experience
8.76
Overall satisfaction was high despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:15

Property Description

Charming Eco Hotel in the Heart of Cancún

Sustainable Luxury: Embrace eco-friendly living with solar water heaters, waste recycling, and rainwater catchment.

Relaxation at its Best: Unwind in the hot tub, lounge on the sun terrace by the swimming pool, or stroll through the lush garden.

Convenient Location: Just steps away from Cancún Town Centre and local landmarks, with easy access to the beach and airport.

Experience a harmonious blend of nature and comfort at Eco-hotel El Rey del Caribe. Book now for an unforgettable stay!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2247 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.29
Overall Experience: 8.76
S
Sanna extended_group fi
8
2026-05-29 via Nuitee
M
Małgorzata couple pl
9
2026-05-29 via Nuitee
E
elvan solo_traveller tr
8
Pros:

Lovely cool place big rooms great beds and the.l9cation.is perfect

Cons:

Breakfast is tiny

2026-05-29 via Nuitee
K
Kayla solo_traveller ca
8
Pros:

This is such a wonderful hotel! Very relaxing and very pretty, right in the heart of Cancún. The staff were great.

2026-05-27 via Nuitee
M
Matthew extended_group us
8
Super relaxing at a fair price. Would stay there again!
Pros:

Really beautiful courtyard with jungle like feel in the center of the city

Cons:

Built in the 80’s she is old but excellent maintenance

2026-05-25 via Nuitee
C
CAROLINE solo_traveller fr
10
Pros:

Très bon séjour
Personnel Très accueillant
Calme
Décoration dépaysante

Cons:

Rien

2026-05-25 via Nuitee
J
Justine solo_traveller fr
8
2026-05-23 via Nuitee
M
Maria De Lourdes extended_group br
9
É um lugar que eu voltaria a me hospedar.
Pros:

Café da manhã bom, não tinha muita variedade mas era o suficiente. O apartamento tinha uma cozinha, o ambiente externo era muito bonito, agradável com muito verde. O atendimento muito simpático.

Cons:

O quarto e a cozinha tinham forte cheiro de mofo quando chegamos, acredito pelo ambiente todo ter muita vegetação, mas ligamos o ar condicionado e o problema foi resolvido.

2026-05-21 via Nuitee
M
Martina solo_traveller gb
7
Great location, lovely staff, but dated
Pros:

The staff were very kind and attentive. I was able to enjoy the pool a little longer after my checkout and take a shower there - this helped a lot as I had a 4pm flight. Also, I really appreciated how clean everything was, and the proximity to the bus station.

Cons:

I wouldn’t describe the breakfast “superb”. I could only pick one dish, and it was pretty underwhelming. The inner courtyard with the pool is very nice, but the interior in the rooms feels dated and the shower jumps from scalding hot to freezing cold without touching the knobs.

2026-05-21 via Nuitee
M
maria teresa castillo mi solo_traveller pe
7
Escala en Cancun
Pros:

Tiene buena ubicación, esta cerca del terminal del ADO, la habitación tiene buen tamaño. Las áreas del comedor y piscina tiene muchas plantas.y el desayuno es muy bueno.

Cons:

No aceptan la opción de hacer late check out,, estaban haciendo trabajos de remodelación y molestaba el ruido. El ingreso a la habitación lucía descuidado.

2026-05-21 via Nuitee
L
Leirse solo_traveller mx
8
Comodo
Pros:

Viaje por gusto para ver familia y quize un par de noche sola de descanzo. Estuve a gusto y el desayuno estuvo bien. No tiene muchas opciones pero te sirven un poco de frutas, cafe o te aparte del platillo que escojas.

Cons:

Como no reconoci lo que eran, me asustaron unos bichitos pequeños en el area del baño y las ventanas que saltaban, por un momento pense que eran pulgas, pero no estaba segura, luego confirme que eran colembolos
Como es un hotel ecologico con plantas veo que no es sorpresa ver estos bichitos en Cancun con humedad a 80%

2026-05-21 via Nuitee
G
Gustavo Andres family_with_children us
9
great place to stay
Pros:

The location was very convenient, the service was excellent and the cleanliness was admirable. The hotel is an oasis of nature in the middle of the city but everything was clean and tidy.

Cons:

nothing to highlight here.

2026-05-21 via Nuitee
N
Nadège solo_traveller es
6
Pros:

Hotel antiguo pero correcto por el precio.
Pasamos una noche pero el dia siguiente por la mañana apenas había agua ( sin presión !

Cons:

El desayuno bien pero falta en cantidad.

2026-05-20 via Nuitee
W
Winnie couple us
8
Very friendly staff
Pros:

The location is perfect because it’s central

Cons:

They can improve on cleanliness. A bit of thorough cleanup in the rooms

2026-05-19 via Nuitee
H
Helen couple br
10
Ótimo descanso depois de um dia longo de viagem.
Pros:

Encontrar aquela cama confortável depois de longas horas de viagem foi maravilhoso! Estivemos só de passagem, mas o hotel é lindo, um pouco antigo, mas estava tudo muito limpo. O café da manhã é bom e ainda aproveitamos a piscina antes de sair de viagem. Recomendo.

2026-05-19 via Nuitee
C
Carsten solo_traveller de
8
2026-05-17 via Nuitee
D
Delia solo_traveller at
9
Pros:

Zimmer sehr geräumig, gut funktionierende Klimaanlage.
Parkplätze befinden sich direkt vor dem Hotel an der Straße.
A la carte Frühstück, bei dem man siche eine Option aussuchen kann.

2026-05-17 via Nuitee
H
Hannah family_with_children de
7
2026-05-17 via Nuitee
E
Emerson solo_traveller sv
5
Pros:

La piscina y el desayuno

Cons:

Camas muy pequeñas, muchos mosquitos, olor a húmedo en la habitación

2026-05-16 via Nuitee
M
Mari couple us
6
Good for a quick overnight. Not sure I’d want to stay for a long time. Staff was lovely. Rooms older but clean.
Pros:

Loved the breakfast.

Cons:

Smaller courtyard than it looks like in the photos. I didn’t swim bc I was only there overnight but not sure I would’ve.. very small and felt like it was in the lobby. A dip maybe.

2026-05-16 via Nuitee