Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Cleanliness issues
Staff service inconsistency

Categories

Cleanliness
8.05
Multiple reviews mentioned issues like mold and uncleaned areas, indicating poor cleanliness standards.
Service
9.02
Some negative experiences were reported regarding staff response, but overall, some guests found the staff to be friendly.
Location
10
Many reviews praised the convenient location, highlighting it as a major positive aspect.
Room Quality
8.56
Rooms were described as comfortable by some but with issues regarding booking discrepancies and noise levels.
Amenities
8.51
Reviews pointed out limited amenities and maintenance issues like noise from the pool pump.
Value for Money
8.04
Many guests felt the hotel did not provide good value for the price paid, especially considering the mentioned issues.
Food and Beverage
9
Breakfast was rated positively by some, but there were mentions of limited food options.
Overall Experience
10
Despite various issues, some guests had an enjoyable experience, particularly praising specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:53

Property Description

Charming Vietnamese-style Accommodation
Silk Queen Hotel offers a charming stay in Hanoi with tastefully furnished rooms and free WiFi. Explore nearby attractions like Ngoc Son Temple, St Joseph’s Cathedral, and Hoan Kiem Lake.

Modern Amenities
Each room at Silk Queen Hotel features air conditioning, a minibar, and a flat-screen TV. Enjoy the convenience of the 24-hour front desk, fitness centre, and business centre.

Authentic Dining Experience
Indulge in Vietnamese cuisine at the buffet restaurant or opt for room service. With friendly staff and a range of services, Silk Queen Hotel ensures a memorable stay in Hanoi. Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.9
Based on 1160 reviews
Cleanliness: 8.05
Service: 9.02
Location: 10
Room Quality: 8.56
Amenities: 8.51
Value for Money: 8.04
Food and Beverage: 9
Overall Experience: 10
S
Sandra • family_with_children • au
7
Right in the heart of the city
Pros:

Spacious rooms

Cons:

Pool wasn’t very clean

2026-10-29 • via Nuitee
R
Romeo • extended_group • be
5
Pros:

It’s location. Beds were comfy.

Cons:

People were working/renovating the rooms next and above us from very early in the morning until quite late in the night.

2026-10-29 • via Nuitee
S
Shane and Daniel • family_with_children • au
8
Pros:

Friendly staff and convenient location.

Cons:

The breakfast room could use some atmosphere, felt a bit like a canteen

2026-10-27 • via Nuitee
S
Shane and Daniel • family_with_children • au
9
2026-10-27 • via Nuitee
S
Sirio Solomon • family_with_children • it
5
Pros:

Il personale era molto cordiale e disponibile e la struttura in una posizione ottima. La doccia molto bella e il bagno pulito

Cons:

Abbiamo prenotato questo hotel per una sola notte per il nostro arrivo ad hanoi, e abbiamo optato per questa struttura soprattutto per il fatto che avesse la spa. Abbiamo anche ricevuto il 15% di sconto per usufruire di questo servizio. Il problema è che all'arrivo ci è stato detto che la spa non era disponibile già da 1 mese e quindi è stato un bello scam da parte dell'organizzazione dell'hotel. Se avessimo saputo che il servizio spa è massaggi non era disponibile non avremmo prenotato qui. Estato molto deludente e inappropriato

2026-10-27 • via Nuitee
F
filip • couple • nl
9
Pros:

Very nice hotel. Only thing: the photo’s of the roof do not resemble what it is like. There is no bar and the gym only has a treadmill with barely any weights. The rest of the hotel is very nice and would def come back!

2026-10-25 • via Nuitee
C
Claudia • family_with_children • de
9
2026-10-24 • via Nuitee
S
Simon • extended_group • at
9
2026-10-24 • via Nuitee
U
Ute • family_with_children • de
8
Pros:

Die Lage mitten in der Altstadt ist ideal, vieles lässt sich zu Fuß erreichen. Trotzdem ist es recht ruhig im Hotel.nUnser Zimmer (3Pers.) war sehr geräumig und hatte alles, was man braucht. Die Bettdecken waren super.

Cons:

Der Poolbereich sieht leider anders aus als auf den Bildern. Eine Poolbar, wie es den Anschein macht, gibt es nicht.

2026-10-20 • via Nuitee
N
Nicole • couple • au
10
2026-10-19 • via Nuitee
V
van Eenbergen • family_with_children • nl
6
Prima accommodatie voor 1 nacht
Pros:

Locatie was goed

Cons:

Zwembad was niet zoals de foto’s en water zag er niet fris uit

2026-10-18 • via Nuitee
M
Michael • family_with_children • dk
8
2026-10-16 • via Nuitee
A
A.S.Smellie • family_with_children • au
9
Pros:

Great location, very central. Staff were very friendly and helpful.

Cons:

Water from shower goes everywhere.

2026-10-15 • via Nuitee
M
Monica • family_with_children • at
8
The hotel is decent.
Pros:

The location, it was in the middle of the old quarter.
The room we stayed in was spacious and nicely furnished.

Cons:

it seemed to have a couple of stains on the floor or door, the ´view´ of the city was just roofs and back yards. The breakfast was not so much choice.

2026-10-15 • via Nuitee
S
Shaun • solo_traveller • gb
1
2026-10-14 • via Nuitee
A
Andreas • couple • de
9
Schönes Hotel in guter Lage
Pros:

Die Lage ist ausgezeichnet um die Altstadt zu erkunden. Die Zimmer sind ordentlich und sauber. Das Frühstück ist sehr gut

Cons:

Der Pool und das Fitnessstudio waren auf den Bildern viel besser als in der Realität

2026-10-14 • via Nuitee
R
Roca • couple • es
10
CALIDAD PRECIO Y CÉNTRICO MJEJOR IMPOSIBLE
Pros:

El hotel tiene todo los servicios super accesibles, la comodidad de estar en un de las mejores zonas de old quarter y restaurantes muy buenos a 2 pasos

2026-10-13 • via Nuitee
S
Sharon • solo_traveller • au
10
Pros:

Location was amazing. Easy to navigate around. Breakfast was great, plenty of variety.

Cons:

Unfortunately, upon checking out, the staff member made a costly mistake which was a shame. It couldn't be corrected at Hotel level so it cost me alot in unnecessary bank fees and the language barrier didn't help. Staff member didn't apologise nor try to compensate. Sour end to a great stay.

2026-10-13 • via Nuitee
S
Soana • solo_traveller • fr
10
Pros:

Très bonne insonorisation malgré la localisation au cœur de l'activité du vieux quartier.
Très bon petit déjeuner varié.

2026-10-12 • via Nuitee
I
IOANNIS • solo_traveller • gr
9
2026-10-12 • via Nuitee