Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Cleanliness issues
Staff service inconsistency

Categories

Cleanliness
8.05
Multiple reviews mentioned issues like mold and uncleaned areas, indicating poor cleanliness standards.
Service
9.02
Some negative experiences were reported regarding staff response, but overall, some guests found the staff to be friendly.
Location
10
Many reviews praised the convenient location, highlighting it as a major positive aspect.
Room Quality
8.56
Rooms were described as comfortable by some but with issues regarding booking discrepancies and noise levels.
Amenities
8.51
Reviews pointed out limited amenities and maintenance issues like noise from the pool pump.
Value for Money
8.04
Many guests felt the hotel did not provide good value for the price paid, especially considering the mentioned issues.
Food and Beverage
9
Breakfast was rated positively by some, but there were mentions of limited food options.
Overall Experience
10
Despite various issues, some guests had an enjoyable experience, particularly praising specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:53

Property Description

Charming Vietnamese-style Accommodation
Silk Queen Hotel offers a charming stay in Hanoi with tastefully furnished rooms and free WiFi. Explore nearby attractions like Ngoc Son Temple, St Joseph’s Cathedral, and Hoan Kiem Lake.

Modern Amenities
Each room at Silk Queen Hotel features air conditioning, a minibar, and a flat-screen TV. Enjoy the convenience of the 24-hour front desk, fitness centre, and business centre.

Authentic Dining Experience
Indulge in Vietnamese cuisine at the buffet restaurant or opt for room service. With friendly staff and a range of services, Silk Queen Hotel ensures a memorable stay in Hanoi. Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.9
Based on 1160 reviews
Cleanliness: 8.05
Service: 9.02
Location: 10
Room Quality: 8.56
Amenities: 8.51
Value for Money: 8.04
Food and Beverage: 9
Overall Experience: 10
W
Wim • solo_traveller • nl
9
Pros:

Prijs/kwaliteit verhouding
Behulpzaamheid personeel
Ligging in centrum
Ontbijt
Schoonmaken van de kamer

Cons:

Extra percentage betalen bij creditcard betaling

2026-09-19 • via Nuitee
K
Kirana • extended_group • th
8
2026-09-19 • via Nuitee
P
Pavlíček • family_with_children • cz
10
Pros:

Great location, very spacious rooms, grandiose terrace with incredible sights, pool and gym literally right outside the front door, tasty breakfast and very nice supportive staff. Very pleasant stay, highly recommended!

2026-09-15 • via Nuitee
P
Pavlíček • family_with_children • cz
10
Pros:

Great location, very spacious rooms, grandiose terrace with incredible sights, pool and gym literally right outside the front door, tasty breakfast and very nice supportive staff. Very pleasant stay, highly recommended!

2026-09-15 • via Nuitee
M
Marta • solo_traveller • es
7
2026-09-07 • via Nuitee
L
Laura • couple • es
8
Buen hotel
Pros:

Desayunos muy buenos tipo buffet y con variedad. Staff muy, muy atento. Piscina muy limpia con vistas increíbles a la ciudad. Es agradable después de estar todo el día por ahí relajarte en la piscina.

Cons:

Había obras y con el calor los albañiles trabajaban por la noche. En la calle que daba a nuestra ventana. Sé que el hotel no tenía la culpa... pero vienes de excursiones supercansado deseando llegar a la cama y te encuentras q hasta las tantas están martilleando el suelo. No pudimos descansar.
El hotel merece la pena pero aseguraros que no continúen en obras ;)

2026-09-05 • via Nuitee
S
Saad • couple • ma
10
2026-09-04 • via Nuitee
H
Heike • family_with_children • de
8
2026-09-04 • via Nuitee
J
Joana • solo_traveller • es
7
2026-09-02 • via Nuitee
A
allan • extended_group • au
10
Pros:

Great place Beautiful people

2026-09-01 • via Nuitee
S
SAMIRA • couple • fr
8
2026-09-01 • via Nuitee
V
Verónica • couple • es
8
Normal
Pros:

Correcto.

Cons:

El spa en verdad es un local aparte, que debe tener algún acuerdo cuando los clientes son huéspedes, pero se nota que es como cualquier local de spa de Hanoi.. es decir, bien, pero no te da la sensación de estar en un spa de un hotel.

2026-08-31 • via Nuitee
A
Andreas • solo_traveller • at
8
2026-08-30 • via Nuitee
M
martin • couple • nl
10
2026-08-29 • via Nuitee
G
Gorka • couple • es
8
Excelente
Pros:

El trato del personal y su centrica ubicacion.

2026-08-28 • via Nuitee
S
Sanoeut • family_with_children • fr
8
2026-08-28 • via Nuitee
S
Sébastien • couple • fr
9
2026-08-26 • via Nuitee
R
R K Sharma 😃 • solo_traveller • nl
7
Pros:

Location was good

Cons:

They had given us room without room telephone and this was upgrade as per them .they have spa and as per them they give discount but I didn't get any .

2026-08-25 • via Nuitee
A
Aline • family_with_children • fr
8
Très bel emplacement avec beaux équipements mais le personnel ne doit pas oublier qu’ils ne sont pas les seuls
Pros:

Bel emplacement et beaux équipements

Cons:

L’accueil a l’arrivée avec une réceptionniste qui a montré son mécontentement lors de notre arrivée à 18h30. Petit déjeuner très moyen

2026-08-25 • via Nuitee
N
Nadine • couple • fr
9
2026-08-23 • via Nuitee