Hotel Polski Pod Białym Orłem

Hotels
9.1 (5650 reviews)
ul. Pijarska 17 , Kraków , PL
+48 12 422 11 44

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
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Review Highlights

Pros:
Great location
Good breakfast options
Friendly staff
Cons:
Soundproofing issues
Tired appearance of rooms
Limited amenities

Categories

Cleanliness
7.69
The hotel feels old and worn out. Many corners and surfaces were visibly damaged, giving a tired impression.
Service
9.16
The staff was friendly but not very proactive in terms of recommendations.
Location
10
Excellent location right in the center, perfect for exploring the old town.
Room Quality
8.7
Rooms were comfortable but had narrow beds and soundproofing issues.
Amenities
9.15
Basic amenities available, such as an iron and toiletries.
Value for Money
8.68
Not necessarily reflective of a 5-star hotel, but decent for the area.
Food and Beverage
9.64
Breakfast was tasty and offered good quality, though with little variation.
Overall Experience
9.79
A mix of positives but notable drawbacks that impact the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:23

Property Description

Luxurious Accommodation
Indulge in the elegance of the 5-star Hotel Polski, offering spacious rooms and luxury suites adorned with warm colors and modern amenities like free WiFi, satellite TV, and minibars.

Fine Dining Experience
Savor authentic Polish dishes at the hotel's restaurant, Pijarska 17, and enjoy impeccable service from the friendly staff available 24/7 to cater to your needs and assist with tour arrangements.

Prime Location
Conveniently situated opposite St. Florian’s Gate and a short walk from the Main Market Square, Hotel Polski Pod Białym Orłem provides easy access to top attractions like the Wawel Royal Castle, ensuring a memorable stay in Krakow.

Book now to experience luxury and convenience at Hotel Polski!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9.1
Based on 5650 reviews
Cleanliness: 7.69
Service: 9.16
Location: 10
Room Quality: 8.7
Amenities: 9.15
Value for Money: 8.68
Food and Beverage: 9.64
Overall Experience: 9.79
J
Jan Sigve Særsten • couple • no
10
2026-09-12 • via Nuitee
I
Irina • solo_traveller • il
10
Pros:

Всё было великолепно, второй раз возвращаемся в этот отель.

2026-09-12 • via Nuitee
Z
Zsolt • extended_group • hu
10
2026-09-11 • via Nuitee
P
Pawel • solo_traveller • gb
9
Exceptional hotel in the heart of Kraków
Pros:

The location is exceptional - 2 minutes walk from the Czartoryski Museum and the Florian's Gate. The hotel is pretty inside with comfortable furniture and clean bathrooms. The bed was okay. The breakfast was very rich and tasty. Staff was welcoming and very friendly. Highly recommended.

Cons:

The pillows and the bed were okay. They could change the bottled water brand and the coffee beans. The shower tap could be replaced with a thermostatic shower mixer.

2026-09-11 • via Nuitee
L
Lewis • couple • us
10
We loved our stay and will rebook when we return
Pros:

Large apartment, great staff, great breakfast, very clean

Cons:

nothing, it was perfect

2026-09-10 • via Nuitee
L
Lori • extended_group • ca
9
Pros:

A beautiful central location to explore Krakow. Breakfast was delicious & staff were very friendly & an accommodating! We look forward to another visit!

2026-09-10 • via Nuitee
S
Steve A123 • solo_traveller • gb
9
Pros:

Friendly staff and great location just inside the old town walls. Would highly recommend

Cons:

Nothing really

2026-09-10 • via Nuitee
G
Gregson • couple • us
9
2026-09-10 • via Nuitee
T
Thomas • solo_traveller • at
9
2026-09-09 • via Nuitee
M
Margaret • solo_traveller • us
10
Thank you 😁
Pros:

Very convenient , excellent breakfast

2026-09-08 • via Nuitee
D
Dmitri • couple • il
10
Pros:

Location, comfort

2026-09-08 • via Nuitee
R
Rosalia Loredana • solo_traveller • it
10
2026-09-08 • via Nuitee
J
Jaroslaw • couple • pl
8
2026-09-07 • via Nuitee
L
Laurence • couple • fr
9
Tradition et raffinement, en plein coeur de la ville.
Pros:

Situation parfaite, en plein coeur de la ville.
Confort et charme de l'hotel.

2026-09-07 • via Nuitee
R
Robert • couple • us
5
Unsatisfactory visit
Pros:

Location was good, close to train. Clean room. Walkable to many things and restaurants. Nice breakfast. Very noisy. No flexibility to change room.Very frustrating .Nice bathroom. Small twin beds.would not recommend.

Cons:

Did not get quiet room. We requested quiet room after exhausting flight.It was awfully loud. Desk clerk was no help. Asked for packed breakfast, they forgot. Desk staff nice but not helpful. Would not book again

2026-09-06 • via Nuitee
A
Anders • couple • no
9
Alle i gruppen stortrivdes på hotellet!
Pros:

Supersentralt. Koselig platå ute for hotellet og barens gjester.

Cons:

Burde hatt permanent rampe for rullestol.

2026-09-06 • via Nuitee
L
Linda Melhus • couple • no
9
Nydelig hotell sentralt i Krakow! Kommer veldig gjerne tilbake!
Pros:

Fine, store og rene rom! Veldig sentralt i gamlebyen, gangavstand til alt. Hyggelig personale og god frokost.

Cons:

Alt var bra!!

2026-09-06 • via Nuitee
A
Amanda • solo_traveller • gb
9
2026-09-06 • via Nuitee
W
Waleed • couple • sa
1
جيدة نوعا ما
Pros:

وجوده فالسنتر

Cons:

قديم جدا جدا الاثاث قديم بالنسبة للمصعد لايوجد مستشعر كان بيقفل على رجلي ولكن الله ستر

2026-09-05 • via Nuitee
G
Gjertrud • solo_traveller • no
9
Gammelt og fint hotell med super beliggenhet i gamlebyen.
Pros:

Super beliggenhet øverst i gamlebyen. God frokost.

2026-09-05 • via Nuitee