Hotel Polski Pod Białym Orłem

Hotels
9.1 (5469 reviews)
ul. Pijarska 17 , Kraków , pl
+48124221144

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Good breakfast options
Friendly staff
Cons:
Soundproofing issues
Tired appearance of rooms
Limited amenities

Categories

Cleanliness
7.69
The hotel feels old and worn out. Many corners and surfaces were visibly damaged, giving a tired impression.
Service
9.16
The staff was friendly but not very proactive in terms of recommendations.
Location
10
Excellent location right in the center, perfect for exploring the old town.
Room Quality
8.7
Rooms were comfortable but had narrow beds and soundproofing issues.
Amenities
9.15
Basic amenities available, such as an iron and toiletries.
Value for Money
8.68
Not necessarily reflective of a 5-star hotel, but decent for the area.
Food and Beverage
9.64
Breakfast was tasty and offered good quality, though with little variation.
Overall Experience
9.79
A mix of positives but notable drawbacks that impact the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:23

Property Description

Luxurious Accommodation
Indulge in the elegance of the 5-star Hotel Polski, offering spacious rooms and luxury suites adorned with warm colors and modern amenities like free WiFi, satellite TV, and minibars.

Fine Dining Experience
Savor authentic Polish dishes at the hotel's restaurant, Pijarska 17, and enjoy impeccable service from the friendly staff available 24/7 to cater to your needs and assist with tour arrangements.

Prime Location
Conveniently situated opposite St. Florian’s Gate and a short walk from the Main Market Square, Hotel Polski Pod Białym Orłem provides easy access to top attractions like the Wawel Royal Castle, ensuring a memorable stay in Krakow.

Book now to experience luxury and convenience at Hotel Polski!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People no matter the age stay for 200 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 5469 reviews
Cleanliness: 7.69
Service: 9.16
Location: 10
Room Quality: 8.7
Amenities: 9.15
Value for Money: 8.68
Food and Beverage: 9.64
Overall Experience: 9.79
C
chiara • solo_traveller • it
10
Pros:

Posizione centralissima, colazione ottima (sia dolce che salata) e servizio impeccabile.

Cons:

Camera un po piccola ma funzionale!

2026-07-04 • via Nuitee
G
gio_bene • solo_traveller • it
10
2026-07-04 • via Nuitee
Y
Yaron • solo_traveller • il
10
מלון מיוחד במרכז קרקוב
Pros:

ממש במרכז העיר,מלון יפה בעיצוב מיוחד,מסעדות קרובות,קניון גלריה ורשה קרוב,ארוחת בוקר טובה ,מעלית ,צוות אדיב. ,מספיק שקעים חשמלים,גודל החדר טוב אך לא גדול,ארונות נוחים ומקלחת טובה .

Cons:

אין חניה קרובה.

2026-07-04 • via Nuitee
B
Barbora • solo_traveller • cz
4
Cons:

Hluk

2026-07-03 • via Nuitee
H
Hirono • couple • jp
9
2026-07-03 • via Nuitee
F
franck • extended_group • fr
8
2026-07-02 • via Nuitee
D
David Behrman UK • extended_group • il
9
2026-07-02 • via Nuitee
R
Ruiz Cortes • solo_traveller • es
8
2026-06-30 • via Nuitee
M
Mark • solo_traveller • il
10
Pros:

Отличное месторасположение и сервис. Чисто, хороший и тихий кондиционер. Разнообразный и очень красиво сервированный завтрак.

Cons:

Довольно маленькая комната. Самый неприятный осадок остался после того, как на завтраке в паштете оказался женский белый длинный волос. Показал его официантке, она извинилась, потом сказал менеджеру за стойкой приёма, он очень удивился и сказал что обязательно разберутся. И на этом все. Результата разбирательства я не узнал. Ожидал большего, более серьёзного отношения к инциденту..

2026-06-30 • via Nuitee
P
Paula • couple • nl
9
Very nice hotel
Pros:

Reception

Cons:

Cleaning in the restaurant outside for breakfast, tables dirty

2026-06-29 • via Nuitee
V
Valerii • solo_traveller • ua
10
2026-06-29 • via Nuitee
J
joanna • couple • at
10
Großartig
Pros:

Perfekte Lage und tolles Frühstück
Personal sehr freundlich und hilfsbereit
Zimmerdekoration außergewöhnlich und besonders

Cons:

Alles war bestens

2026-06-29 • via Nuitee
B
brilliant traveller • solo_traveller • nl
9
Pros:

Locatie en mooi hotel

Cons:

Personeel onaardig

2026-06-28 • via Nuitee
Ümit • couple • tr
9
Güzel konum
Pros:

Genel anlamda sorunsuzdu. Konumu çok güzel

Cons:

Kayda değer bir olumsuzluk yok tu

2026-06-28 • via Nuitee
B
Berta • solo_traveller • es
7
Pros:

Situación optima

Cons:

Creo q es más de 4 que de 5 estrellas, habitación y baño pequeños, no lo q se espera de un 5 estrellas

2026-06-28 • via Nuitee
E
Eva • extended_group • it
9
2026-06-28 • via Nuitee
W
Wagstyl • solo_traveller • gb
9
Charming
Pros:

Location, period charm, excellent buffet breakfast. Well-renovated rooms

Cons:

Nothing

2026-06-27 • via Nuitee
מן • solo_traveller • il
9
2026-06-27 • via Nuitee
P
Paul • solo_traveller • gb
10
Wonderful stay.
Pros:

Excellent location for exploring the easily walkable old town. Delicious breakfasts and evening meals in the restaurant. Old-world charm with vaulted ceilings and larger than life artwork. Staff all pleasant and helpful. Would recommend to my friend and family..

Cons:

No USB charging points in my room..

2026-06-27 • via Nuitee
P
Peter • couple • dk
6
Ok hotel men ikke 5 stjerner som de selv skriver
Pros:

Beligenheden.

Cons:

Det halter lidt med standarden når man gerne vil være 5 stjernet hotel.

2026-06-27 • via Nuitee