Hotel Sita "Where Every Stay Tells a Story Of Kashi"

Hotels
6.2 (306 reviews)
D.22/16, Chausatti Ghat (Dashaswamedh) , Varanasi , in

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Stunning Ganges/riverfront views from bed/balcony
Excellent location near famous ghats
Friendly, cordial and prompt management/staff
Rooms with balconies and good sunrise views
AC and hot water function well
Rooftop terrace/view highly rated by some guests
Personnel support (staff meets guests from the road)
Cons:
Stained pillowcases, towels and commode; inconsistent room/balcony cleaning
Rooftop restaurant poorly managed; many menu items unavailable
Food quality inconsistent/poor; restaurant service slow and sometimes rude
Inaccurate information from staff regarding restaurant/breakfast times
No dryer and missing small amenities (e.g., anti-skid mat)
Congested/narrow approach roads; guidance to reach property could be better
Perceived as expensive for the locale

Categories

Cleanliness
3
Multiple reviews cite stained pillowcases, towels and a highly stained commode; balcony and bathroom cleaning reported as inconsistent or not done daily — significant cleanliness concerns.
Service
8
Staff and management frequently described as cordial, friendly and prompt in attending issues (front-desk/management praised). Some service problems noted specifically in restaurant staff behavior and inaccurate information, but overall front-of-house service is a clear strength.
Location
9.6
Repeatedly praised: riverfront position on the Ganges, balcony/window views, immediate access to famous ghats and sunrise views from rooms — outstanding location.
Room Quality
7.5
Rooms with balconies and strong views, functioning AC and hot water; however issues with linens and bathroom cleanliness (stained items) reduce the room comfort score.
Amenities
6
Basic in-room amenities (AC, hot water) work well, rooftop restaurant/terrace is a feature, but lacks a dryer and some safety/comfort items (anti-skid mat) — mixed amenities.
Value for Money
5
Location is unique and valued by guests, but several reviewers note the hotel is relatively expensive for India, lowering perceived value.
Food and Beverage
3.5
Multiple complaints about the rooftop restaurant: poor management, many menu items unavailable, inconsistent/poor food quality, slow service and rude restaurant staff — notable weakness.
Overall Experience
7
Mixed overall: many guests loved the location, views and front-of-house staff, but recurring issues with cleanliness and food/service at the restaurant tempered stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:36

Property Description

Stunning Riverside Views

Luxurious Accommodation
Indulge in air-conditioned rooms with flat-screen TVs, private bathrooms, and terraces offering picturesque lake views. Enjoy the comfort of a seating area, desk, and quality bed linen and towels during your stay.

Convenient Amenities
Benefit from a 24-hour front desk, concierge service, and tour desk for all your needs. Start your day with a delightful continental or buffet breakfast. Explore nearby attractions like Harishchandra Ghat and Kedar Ghat easily with the hotel's prime location.

To experience the charm of Heritage Ghats in Varanasi, book your stay at Hotel Sita Place On Heritage Ghats Of Benaras today!

Important information:

Please note that the nearest public parking space is a 5-10minute walk from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: VNS

Location

Guest Reviews

6.2
Based on 306 reviews
Cleanliness: 3
Service: 8
Location: 9.6
Room Quality: 7.5
Amenities: 6
Value for Money: 5
Food and Beverage: 3.5
Overall Experience: 7
C
cheerag • family_with_children • be
3
hier gaan we niet terug
Pros:

de locatie en het uitzicht

Cons:

de kamers, hygiëne, te jong personeel, het onbeleefd vragen van een fooi, het basic ontbijt. het hotel werd onderhouden door enkele heel jonge gastjes die niet echt wisten hoe ze een goed onthaal moeten doen en deftige kamers moeten onderhouden. Het gaf ons het gevoel dat ze door de uitbater uitgebuit werden.

2026-08-19 • via Nuitee
A
Aiswarya • solo_traveller • in
10
Pros:

Proximity to the Ghats.

Cons:

Not applicable.

2026-08-17 • via Nuitee
S
Saroj • extended_group • in
9
Pros:

Ganges views from the comfort of bed was mesmerizing, Hotel staff was very cordial. The only problem was approach roads were very congested,

Cons:

Guidance by hotel staff how to reach property

2026-07-24 • via Nuitee
M
Munmun • family_with_children • in
6
2026-05-21 • via Nuitee
B
bernard • couple • fr
8
2026-05-01 • via Nuitee
M
Matthew • solo_traveller • mt
8
2026-04-29 • via Nuitee
G
George • solo_traveller • us
9
Wonderful, but.....
Pros:

The location could not be better, right on the banks of the river, on one of the largest historical ghats of the old city. I particularly loved the view from the window / balcony of my excellent room, and the visiting monkeys that showed up regularly three times a day on my balcony for bananas and conversation.

Cons:

The rooftop restaurant needs to be much better managed. Not much that was on the menu was actually available, and the quality of meals offered was very inconsistent. The information given by staff is also not accurate. I was told firmly that the restaurant did not open until 10 AM for breakfast, yet when I went to the roof to take photos of the river, I encountered people fully engaged in having their breakfast at 8:30 AM. This situation is not very encouraging if you have to get to the airport for a mid-morning flight.

2026-04-14 • via Nuitee
W
Walter • couple • ch
10
2026-04-06 • via Nuitee
S
SUSANTA • family_with_children • in
7
Very peaceful and enjoyable stay of 4 days
Pros:

My room 406 with Balcony facing river Ganges and morning sun rise. Friendly Management and staff who promptly attended all issues for customer satisfaction. To be precise, people and customer friendly services.

Cons:

1) Along with room and bathroom, balcony needs to be cleaned everyday.
2) Pillow cases and Towels need to be spotless white. Unfortunately they were over used and not suitable for use.
3) Bath room should have "anti-skid mat".
4) commode in the bathroom was highly stained.
5) Pillow cases, towels and commode should be immediately replaced,

2026-03-31 • via Nuitee
S
Satoshi • solo_traveller • jp
10
2026-03-23 • via Nuitee
S
Sandrine • couple • fr
8
Pros:

Super emplacement !
Personnel Top !

2026-03-22 • via Nuitee
Y
YAMAGUCHI • solo_traveller • jp
9
最高！
Pros:

バルコニー付きのファミリールームのロケーションは最高です！ベッドに寝転がりながらガンガーからの朝日が見られます。
ホテルを出ればすぐにガート、全ての有名ガートは徒歩圏内です。
屋上テラスのレストランからの景色も最高、味も最高です。
エアコンの効きはバッチリ、お湯もちゃんと出ます。
ドライヤーはありません。

Cons:

インドにしてはお高め。でもあのロケーションは他にないので価値によります。

2026-03-18 • via Nuitee
F
Francesco • couple • it
5
2026-03-17 • via Nuitee
M
Mayankkumar • couple • in
9
2026-03-14 • via Nuitee
M
Manju • family_with_children • in
1
Pros:

They send one boy to receive us and take our luggage from the road

Cons:

Our experience was very bad about restaurant service and food quality at Sita. We ordered tea and fritters in the evening and waited for about 45 minutes but tea did not come. When we again called at the restaurant, concerned person told 'idhar time lagta he' ( it takes time here), if you want you can cancel the order. We were getting late, we asked him to keep our order on hold and give us tea when we would return back and they give us the same stale tea and fritters when we came back. It was very bad. We had opted for breakfast at the time of online booking. We experienced the same thing at breakfast too. The concerned person at restaurant was very slow . He gave us two butter toast with tea first and stopped. We were waiting for parantha. After 20-25 minutes he gave us one aloo parantha each to me and my wife and then again stopped. When we asked for one more parantha, he said you will have to again wait for 25 minutes for your second parantha. It was very strange. There was no other guest at the restaurant at that time. Only me and my wife were there in the restaurant for breakfast. We were getting late so we had to left half empty stomach. The restaurant staff head was very bad. He had no manners to talk with guests. No hospitality no etiquettes.

2026-03-13 • via Nuitee
M
Manju • family_with_children • in
1
Bad experience.
Pros:

Just one thing that they send their boy to receive us from the road as the hotel is very inside from the road and the streets are very small.

Cons:

The restaurant staff was very bad. The food is very bad. The person at restaurant had no manners to talk with guests. No hospitality. No cleanliness. The restaurant service is very very slow. Don't have your sugar medicine until they serve you food.

2026-03-13 • via Nuitee
J
Jorge • family_with_children • ar
9
Pros:

La ubicación y la terraza para desayunar

2026-03-01 • via Nuitee
M
Maria • couple • au
7
2026-02-11 • via Nuitee
A
Anastasiia • extended_group • ru
9
2026-02-08 • via Nuitee
D
Dharmesh • family_with_children • in
1
Not worth it
Pros:

Only location

Cons:

Rooms, cleanliness, breakfast every thing

2026-01-20 • via Nuitee