Holiday Inn Coatzacoalcos by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (201 reviews)
Blvd Malecon Costero 4 Col Tesoro , Coatzacoalcos , MX
+52 921 211 8500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly Staff
Nice View
Cons:
Maintenance Issues
Room Quality Problems

Categories

Cleanliness
6.99
Room cleanliness was below expectations with hair on the floor and stains on bedsheets.
Service
9.46
The staff were friendly and attempted to assist, providing a complimentary breakfast.
Location
9
The location is good with a nice view, despite the beach being unkempt.
Room Quality
7.95
Original ocean view room had functional issues, but the alternative room was clean and comfortable.
Amenities
7.48
Amenities were lacking with several maintenance issues present.
Value for Money
7.44
Compensation for downsized room was low compared to booking price.
Food and Beverage
8.49
Buffet menu had good quality and variety.
Overall Experience
7.96
Overall experience was impacted by maintenance issues despite positive staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:24

Property Description

Beachfront Location

Located right on the Malecon Beach, Holiday Inn Coatzacoalcos offers a perfect seaside getaway. Enjoy stunning ocean views and direct beach access during your stay.

Amenities Galore

Indulge in the outdoor pool, terrace, and on-site restaurant. Stay connected with free WiFi, relax in air-conditioned rooms with modern amenities, and take advantage of the 24-hour front desk services.

Convenience at Your Fingertips

With a fitness centre, meeting facilities, and laundry services, your every need is catered to. Explore nearby dining options, bars, and shops, and take advantage of the complimentary parking. Book now for a memorable beachfront experience at Holiday Inn Coatzacoalcos.

Important information:

Please note that in rate plans with breakfast, is included only for two people.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTT

Location

Guest Reviews

8.1
Based on 201 reviews
Cleanliness: 6.99
Service: 9.46
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 7.96
V
Vagabondito • solo_traveller • at
8
2026-10-07 • via Nuitee
G
Gabriela • solo_traveller • mx
7
Mala experiencia
Cons:

Mala atención del personal, me fueron a tocar la puerta 8:30 am para pedirme las toallas sucias. No servia el teléfono para servio a la habitación, no contaba con letrero de no molestar, y al solicitar mi factura el personal con muy mala actitud y la del servicio de consumo del restaurante no me la dieron mi factura siendo que la había solicitado desde qué estaba consumiendo el día anterior, ni siquiera la nota de consumo para yo facturar en la página, quedé muy decepcionada del hotel ya que esa cadena de hoteles siempre es muy buena. No me vuelvo a quedar en ese hotel.

2026-09-19 • via Nuitee
E
Estrada • couple • us
1
Bad experience and way too expensive.
Pros:

I was told the city wasn’t too safe so we decided to just arrive and have dinner and leave the next day.

Cons:

Property is really old and in a very very bad shape! The pool was in maintenance but the lobby staff didn’t know until the restaurant staff told us we couldn’t access it, so there goes one amenity paid for but not usable. The lobby floor is terrible the tile is broken everywhere it’s a trip hazard, lobby restrooms are almost all none working. The rooms are extremely basic tv way too small and can’t use Netflix only old 1990s cable channels. Restaurant also was not fully working, we just wanted to order a pizza but they didn’t have cheese so no pizza available.

2026-09-09 • via Nuitee
M
MANUEL • solo_traveller • mx
10
Servicio de calidad
Pros:

La ubicación

Cons:

Todo nos gustó 👌

2026-08-23 • via Nuitee
M
Maciel Lopez • solo_traveller • mx
9
2026-07-23 • via Nuitee
J
JUAN • solo_traveller • mx
10
Pros:

La alberca cerca del mar

Cons:

Filtración en muro por agua de lluvi

2026-07-18 • via Nuitee
B
Brenda Patricia • solo_traveller • mx
9
2026-06-17 • via Nuitee
B
Brenda Patricia • solo_traveller • mx
9
2026-06-11 • via Nuitee
C
chavez • solo_traveller • mx
5
Si mejoran la atención al cliente sería maravilloso
Pros:

La comida , la cercanía con el mar

Cons:

El personal de recepción en especial el Gerente , horrible atención

2026-05-24 • via Nuitee
A
Ana Isabel • family_with_children • mx
8
2026-05-22 • via Nuitee
F
Flores Domínguez • solo_traveller • mx
10
2026-05-17 • via Nuitee
G
Guillermo • family_with_children • mx
9
Pros:

La limpieza de las habitaciones

Cons:

N/A

2026-05-11 • via Nuitee
Z
zentella • solo_traveller • mx
10
Pros:

El lugar es muy tranquilo

Cons:

Que no tenga buen acceso a la playa

2026-04-28 • via Nuitee
B
Balcazar • solo_traveller • mx
10
2026-04-21 • via Nuitee
• family_with_children • mx
9
2026-04-13 • via Nuitee
J
JUAN CARLOS • family_with_children • mx
1
2026-04-07 • via Nuitee
L
Libia Ariadna • family_with_children • mx
7
Pros:

La comodidad y la limpieza diaria de las habitaciones.

Cons:

En el área de la alberca quizá mayor mantenimiento, ya que el agua estaba muy fría.

En el caso del gimnasio están muy pobres sus instalaciones, además de que una de las caminadoras está descompuesta y sólo hay mancuernas.

Quizá podrían mejorar la parte en donde está la playa, luce muy descuidada la zona.

2026-04-04 • via Nuitee
A
Axel • family_with_children • de
8
Pros:

Für eine Nacht war es in Ordnung

2026-04-01 • via Nuitee
B
Barry • couple • ca
8
Great place for a short stay.
Pros:

Rooms were very comfortable and there is a nice restaurant right in the building.

Cons:

The pool needed cleaning.

2026-03-11 • via Nuitee
C
César Jerónimo • couple • mx
5
Aceptable
Pros:

Ubicación

Cons:

Un poco descuidado las instalaciones del hotel

2026-03-09 • via Nuitee