Palace Gate Hotel & Residence by EHM

Hotels
9 (833 reviews)
#10B, Street 264, Near Royal Palace , Phnom Penh , kh

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious suites
Excellent food
Cons:
No bar in the hotel
Hard beds and massive pillows

Categories

Cleanliness
9.14
Rooms are clean and well-maintained.
Service
9.11
Staff are friendly and helpful, providing excellent service.
Location
9.15
Amazing location, walkable distance from major attractions.
Room Quality
9.1
Spacious suites with beautiful interiors.
Amenities
8.63
Good amenities; however, some mentioned the lack of a bar.
Value for Money
8.59
Very good value for the price, though some found the deposit policy bizarre.
Food and Beverage
9.14
In-house restaurant serves excellent food.
Overall Experience
9.11
Overall, guests had a fantastic experience and highly recommend it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:31

Property Description

Luxurious Accommodation near Major Attractions
Experience the ultimate comfort at Palace Gate Hotel & Apartments, located just steps away from Independence Monument and the Royal Palace.

Modern Amenities for a Relaxing Stay
Enjoy city views from your balcony in contemporary air-conditioned apartments equipped with a kitchen, flat-screen TV, and free WiFi. Unwind in the indoor swimming pool or stay active at the fitness centre.

Culinary Delights and Exceptional Service
Indulge in a culinary journey at Coriander Restaurant, offering a fusion of Asian and European cuisine. With 24-hour concierge and tour services, your every need is catered to seamlessly.

Book now to elevate your stay at Palace Gate Hotel & Apartments.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$12 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for US$35 per person per night when using an existing bed.
    People 8 years old and over stay for US$35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 833 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
L
Laurent family_with_children fr
9
Je recommande cet établissement à 100%
Pros:

Accueil au top. Chambre spacieuse et confortable. Un large choix au petit déjeuner avec des produits de qualité, la piscine et la salle de sport ouvertes jusqu'à 22 heures : fortement appréciable en fin de journée. La situation géographique avec l'ensemble des points d'intérêt aux alentours. Une vue du 8ème étage à couper le souffle.

Cons:

Rien

2026-07-24 via Nuitee
M
Mathieu solo_traveller fr
7
Bon hotel, manque d'insonorisation.
Pros:

Le rapport qualite prix sur le papier
L'amabilite du personnel
Un tres bon emplacement et un bon restaurant dans l'hotel

Cons:

Le prix carrement excessif du laudry service: 20 fois plus cher, je n'abuse pas a le dire, qu'un service de blanchisserie a 600metres de l'hotel.
Le manque flagrant d'insonorisation: redibitoire pour moi! Je suis parti 1 nuit avant mon depart: attention a ce point pour les personnes sensibles.

2026-07-24 via Nuitee
M
Marc couple fr
9
Hôtel élégant
Pros:

Très bel emplacement , notre chambre était au 7 eme étage avec une vue magnifique . Le petit déjeuner était excellent . Le personnel était très compétent et gentil . On reviendra dans cet hôtel .

2026-07-23 via Nuitee
R
Roxanne solo_traveller ph
8
Pros:

Beautiful place and good location.

2026-07-22 via Nuitee
M
Mark extended_group om
5
Pros:

None

Cons:

Charged for missing room key card usd5 and was not informed of charges earlier.

2026-07-22 via Nuitee
N
Nathan solo_traveller au
8
Above Average but not spectacular
Pros:

Nice big room, comfortable, good food, friendly staff and decent location.

Cons:

Food is overpriced and limited breakfast options, have to pay for coffee seperately with included breakfast, although the food was good the portions were small and some mornings there were no items left ie Bacon, sausages and croissants.

Other then the food the only dissapointment was the elevator, there was only 1 small elevator and sometimes it was full so had to wait for it to come back around, which you can't really blame anyone for this.

2026-07-21 via Nuitee
S
Sowmya family_with_children in
10
2026-07-21 via Nuitee
V
Vasileios family_with_children gb
10
2026-07-20 via Nuitee
M
MARC HENRI family_with_children re
8
Pros:

Hôtel très bien situé géographiquement
Le personnel très gentil

2026-07-20 via Nuitee
M
Michael family_with_children us
10
Relaxing and superb!!
Pros:

Relaxing place and good services by the staff

Cons:

Everything is fine but one night that I woke up in the middle of the night, It’s smelled an old furniture or old house inside our room Then I open the slide window while the aircon is on just to get rid off of the smell and ease the air circulation and i went back to sleep. I think it’s with the aircon or probably need to clean the aircon vents.,maybe?

2026-07-20 via Nuitee
D
Danteakin solo_traveller tr
10
Pros:

My son feeling very well and comfortable himsellf so we are all enjoyed. to stay this hotel

2026-07-17 via Nuitee
R
Radha solo_traveller sg
7
Pros:

Front desk Staff were good. Room was very spacious. They provided ample drinking water.

Cons:

The hotel was a little dated. The towels were stained and old, really need a change. The first day we were there we had to call maintenance as the bathroom was clogged. Thankfully they corrected it quick. Breakfast was dismal compared to their sister hotel Palace Grand Resort and Hotel.

2026-07-15 via Nuitee
A
ABDULLAH solo_traveller sa
10
Pros:

Everything is perfect, highly recommended

2026-07-14 via Nuitee
C
Christina couple nl
7
2026-07-13 via Nuitee
A
Anthony Vipin family_with_children in
10
2026-07-12 via Nuitee
C
carl solo_traveller ae
10
Great experience with wonderful staff who did all they could to help
Pros:

Location, staff service, use of outdoor pool at sister hotel

Cons:

Nothing

2026-07-11 via Nuitee
A
alexandre family_with_children fr
9
Pros:

Tout était parfait, accueil , équipements , propreté
Le fait de Pouvoir utiliser la piscine de l'hôtel du palace gate resort est un sacré plus!

Cons:

Attention aux toilettes :/

2026-07-10 via Nuitee
K
Kaloyan solo_traveller bg
9
Sentiment d'être à la maison au coeur de Phnom Penh.
Pros:

Tout est parfait dans cet établissement que je choisis pour mes déplacements à Phnom Penh depuis des années. Excellents rapport qualité-prix, studios très spacieux équipés de tout confort, kitchenette, espace salon, balcons sur le Wat Botum. Très bien situé dans une rue calme à côté du temple, à deux pas du Palais Royal et du Monument de l'Indépendance. L'équipe est compétente, avenante et à l'écoute des besoins du client. De plus la piscine intérieure et le gym sont un très bon atout. Le petit-déjeuner est varié avec assortiment khmer et occidental.

2026-07-06 via Nuitee
C
Chetana family_with_children ph
10
2026-07-06 via Nuitee
R
Ruby couple my
9
2026-07-02 via Nuitee