Palace Gate Hotel & Residence by EHM

Hotels
9 (865 reviews)
#10B, Street 264, Near Royal Palace , Phnom Penh , KH

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious suites
Excellent food
Cons:
No bar in the hotel
Hard beds and massive pillows

Categories

Cleanliness
9.14
Rooms are clean and well-maintained.
Service
9.11
Staff are friendly and helpful, providing excellent service.
Location
9.15
Amazing location, walkable distance from major attractions.
Room Quality
9.1
Spacious suites with beautiful interiors.
Amenities
8.63
Good amenities; however, some mentioned the lack of a bar.
Value for Money
8.59
Very good value for the price, though some found the deposit policy bizarre.
Food and Beverage
9.14
In-house restaurant serves excellent food.
Overall Experience
9.11
Overall, guests had a fantastic experience and highly recommend it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:31

Property Description

Luxurious Accommodation near Major Attractions
Experience the ultimate comfort at Palace Gate Hotel & Apartments, located just steps away from Independence Monument and the Royal Palace.

Modern Amenities for a Relaxing Stay
Enjoy city views from your balcony in contemporary air-conditioned apartments equipped with a kitchen, flat-screen TV, and free WiFi. Unwind in the indoor swimming pool or stay active at the fitness centre.

Culinary Delights and Exceptional Service
Indulge in a culinary journey at Coriander Restaurant, offering a fusion of Asian and European cuisine. With 24-hour concierge and tour services, your every need is catered to seamlessly.

Book now to elevate your stay at Palace Gate Hotel & Apartments.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

9
Based on 865 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
E
eamonn • family_with_children • gb
10
Short stay in Phnom Penn at the Palace Gate Hotel
Pros:

Good location. Very helpful staff. I particularly enjoyed the breakfasts as there was a variety of both local and international food.

Cons:

I have no complaints

2026-10-29 • via Nuitee
W
Wang • family_with_children • cn
1
Extremely Disappointing Stay
Pros:

My experience at Palace Gate Hotel & Residence by EHM was extremely disappointing. I had concerns about cleanliness, room maintenance, noise disturbances, poor customer service, and the overall comfort of the property. The facilities and service standards fell below my expectations, while management's response to guest concerns was unsatisfactory.

The lack of attention to detail, inconsistent hospitality standards, and poor value for money made the overall stay frustrating. I sincerely hope management takes guest feedback seriously and makes significant improvements.

2026-10-29 • via Nuitee
M
Mark • couple • us
10
2026-10-27 • via Nuitee
P
Pauline • family_with_children • us
10
2026-10-23 • via Nuitee
K
Kero, Geo • family_with_children • nz
10
Great location, great accommodation
Pros:

Relaxing stay.
Walking distance to sites and restaurants.
Good breakfast.
Comfy bed.
Comfy rooms.

2026-10-23 • via Nuitee
P
Pauline • solo_traveller • us
9
Pros:

Great location and service. One of my favorite hotels in Phnom Penh.

2026-10-23 • via Nuitee
R
Russell • family_with_children • gb
9
Fine competitive accommodation in a central area
Pros:

Very traditional feel to this mature residence.
The reception was warm and informative.
Room spacious and bed comfortable.
Separate kitchen a comfortable size . Appliances fine.
Shower room also fine.

Breakfast excellent

Cons:

Minor issues:

Door to balcony extremely stiff to open/close

Refundable deposit required on check-in. No experience of this with other hotels in Daun Penh.

2026-10-22 • via Nuitee
C
charles • family_with_children • gb
9
Pros:

Overall very good and staff helpful and professional

Cons:

Restaurant closed in the day and evening

2026-10-20 • via Nuitee
T
Tong • couple • vn
8
2026-10-20 • via Nuitee
L
Laura • couple • gb
9
Great hotel to stop in, wish we had had longer!
Pros:

Really lovely room, staff were helpful, great indoor pool. Shame we didn’t get more time to spend there.

Cons:

Charged us for water at the end of the stay even though we hadn’t used it.

2026-09-18 • via Nuitee
D
DAVID • solo_traveller • gb
10
Pros:

Everything good. Very spacious accommodation all in perfect condition. Like new

Cons:

I liked it all

2026-09-17 • via Nuitee
S
sophy • solo_traveller • kh
10
2026-09-16 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Very clean comfortable studio with kitchen. Pool was inside. Amazing staff. Front desk was very polite and helpful for my week stay 🙏🏽

2026-09-08 • via Nuitee
V
Valor • extended_group • au
10
2026-09-03 • via Nuitee
S
Stephen • couple • ca
9
Highly recommended. Helpful staff. Good food. Excellent value.
Pros:

Great location. Nice breakfast.

2026-09-03 • via Nuitee
R
Rob • solo_traveller • au
9
Pros:

Beautiful Bed

Cons:

Communication between Resort and Residence eg Room Service

2026-09-02 • via Nuitee
K
karim • solo_traveller • za
9
2026-09-01 • via Nuitee
D
Deth • couple • us
10
2026-09-01 • via Nuitee
C
Christian • solo_traveller • ch
9
2026-08-28 • via Nuitee
F
francesco aurelio • solo_traveller • it
10
ottima sistemazione
Pros:

camere molto spaziose, vista splendida, zona silenziosa, posizione centrale, lobby e ristorante arredati con gusto, colazione curata e varia

2026-08-25 • via Nuitee