Hotel Parador de Alcalá

Hotels
9.1 (435 reviews)
Macedonio Alcalá, 301, Col. Centro , Oaxaca City , mx

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly, attentive staff
Delicious and varied breakfast
Clean and comfortable rooms for many guests
Rooftop pool and pleasant common areas (when available)
Cons:
Inconsistent room quality (some rooms dated/small; variability in bed/room size)
Occasional cleanliness issues reported (stained sheets, worn curtains)
Pool closures/limited hours and lack of pool-area amenities
Street/traffic noise for some rooms; recommend requesting interior room if sensitive
Minor equipment issues (hair dryer weak); local plumbing/flush expectations

Categories

Cleanliness
8.4
Mixed reports: several reviews praise daily cleaning and generally very clean rooms, but at least one guest reported dirty sheets, stained towels and poor maintenance, lowering the score slightly.
Service
9.7
Consistently positive: numerous mentions of extremely friendly, efficient and attentive staff; many guests highlight helpfulness and good service.
Location
9.8
Frequent praise for central, convenient location — walking distance to key sites (Sto Domingo, Cathedral) and described as 'excellent' or 'superb' by multiple guests.
Room Quality
8.8
Mixed: several guests enjoyed modern, comfortable and spacious rooms or quiet interior rooms; others reported dated, small rooms or noise and variability in room size/bed size.
Amenities
8.6
Generally good (rooftop pool and bar appreciated) but marred by recurring issues: pool closures/limited hours, lack of pool-area amenities, limited pool accessibility and occasional equipment problems (e.g., weak hair dryer).
Value for Money
9.3
Perceived as strong value by many guests — excellent breakfast and service for the price; one guest noted paying more for a quieter room but overall value impressions are positive.
Food and Beverage
9.8
Very positive: breakfast repeatedly described as great, varied, generous and delicious across multiple reviews.
Overall Experience
8.4
Overall favorable stays with highlights in location, staff and breakfast, but some guests experienced notable issues (noise, inconsistent room quality, occasional cleanliness/amenity problems) that moderate the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:24

Property Description

Luxurious Accommodations
Indulge in comfort at Hotel Parador de Alcalá with rooms equipped with TV, air conditioning, and private bathrooms. Feel secure with a safety deposit box provided for your convenience.

Relaxing Amenities
Unwind by the outdoor swimming pool or enjoy a delicious meal at the on-site restaurant. Take in the stunning views from the terrace or grab a drink at the bar for a truly relaxing experience.

Convenient Location
Located just minutes away from major attractions such as the Contemporary Art Museum and Santo Domingo Church, Hotel Parador de Alcalá offers easy access to Oaxaca de Juárez's historic center and popular landmarks. Book now and make your stay unforgettable.

Important information:

Child rates according to age group:
• Children from 0 to 3 years old can stay for free. In case of consuming food, it must be paid directly at the hotel.
• Children from 4 to 11 years old can stay for MXN 290.00 per child per night.

Bookings for 5 rooms or more may be subject to special conditions and additional supplements. Once the reservation is confirmed, the hotel will contact guests to arrange payment in advance.

Please note: There is no elevator in the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAX

Location

Guest Reviews

9.1
Based on 435 reviews
Cleanliness: 8.4
Service: 9.7
Location: 9.8
Room Quality: 8.8
Amenities: 8.6
Value for Money: 9.3
Food and Beverage: 9.8
Overall Experience: 8.4
C
Castillo • solo_traveller • mx
10
Great place to visit oaxaca
Pros:

Location, decoration, food, friendly staff

Cons:

-

2026-08-22 • via Nuitee
C
César • couple • pt
7
Hotel muito central mas básico
Pros:

Localização fantástica, na rua principal. Pátio interior bonito e típico. Para quem valoriza uma localização conveniente, é uma boa escolha.

Cons:

Instalações básicas e algo degradadas. Exaustor da casa de banho tão barulhento que é impossível não acordar a outra pessoa durante a noite. O mesmo quanto ao ar condicionado. Pequeno almoço inclui um prato quente (ovos), um prato de fruta, um sumo, café, e um prato pequeno de pão doce/bolos para partilhar. Para quem espera um pequeno almoço diverso e substancial, não é uma boa opçao. É igualmente estranho não incluir pão simples, e a expectativa parece ser a de que duas pessoas partilhem um pan au chocolat, um pão doce, e 2/3 mini pãezinhos doces.

2026-08-20 • via Nuitee
M
Marcia • couple • us
10
2026-08-19 • via Nuitee
F
Fabio • couple • it
8
Comodo
Pros:

Gentilezza dello staff, posizione buona a 5 min a piedi dalla piazza principale. Rapporto qualità prezzo.

2026-08-17 • via Nuitee
D
Daniele • solo_traveller • ch
8
Pros:

Die Lage

Cons:

Die Einrichtung ist sehr kalt; es gibt nichts weiter als das Allernötigste. Keine Pantoffeln ( für diesen Preis, hätte man sie erwarten können). Beim Frühstück sind Gipfeli und Capuccino oder Kaffee (kein American Coffee) Extras.
Kein Lift. Für uns keon Problem; man sollte es aber erwähnen.

2026-08-14 • via Nuitee
M
Michelle • couple • mx
7
Pros:

Muy buena ubicación

Cons:

Cuarto muy pequeño con sábanas y mobiliario roto

2026-08-09 • via Nuitee
R
Roxanne • couple • us
5
The hotel was nice, breakfasr was decent, rooms were dated.
Pros:

The

Cons:

We stayed three nights. The first room was noisy, second night they moved us to a smaller room which was a little more quiet. But the bed was smaller and the room was small. Third night it was definitely more quiet, but it reflected on the charges. We paid more for that room.

2026-07-22 • via Nuitee
A
Alejandrina • solo_traveller • mx
9
Pros:

Personal muy amable, el desayuno muy rico y sin ruido a pesar de ser céntrico.

Cons:

El horario de la alberca, solo estuvimos una noche así que no pudimos disfrutarla.

2026-07-20 • via Nuitee
O
Omar • family_with_children • us
9
Superb locations! Great staff, great breakfast, nice facilities.
Pros:

Superb location;, close to everywhere two blocks from Sto Domingo and walking distance to the Cathedral. Extremely friendly and efficient staff. Great breakfast!! Excellent service for the price. It has a nice touch or modern construction combined with an an old building. Super clean. Family oriented.

Cons:

No amenities in the pool area, such as TV, bar, etc. Swimming pool does not have easy access for handicapped people or elders.

2026-07-10 • via Nuitee
C
Cavazos Espinoza • solo_traveller • mx
9
Si volvería
Pros:

Excelente ubicación
y la comida del restaurante deliciosa

Cons:

Las almohadas son incomodas y el ruido de la calle Alcalá puede llegar a ser un poco molesto, porque pasan las calendas muy seguido

2026-07-09 • via Nuitee
R
Romeo • solo_traveller • gb
7
2026-07-04 • via Nuitee
M
Maria del Pilar • couple • mx
7
Sucio
Pros:

Me gustó la amabilidad del personal, la ubicación y el desayuno

Cons:

Las Sábanas sucias las toallas percudidas, cortinas rotas y viejas, en general muy mal mantenido me bañé todos los días con muy poquita agua y tibia
Les dije al personal pero pues ellos no pudieron resolver a pesar de su disposición

2026-06-22 • via Nuitee
E
Elsa • solo_traveller • mx
9
Pros:

Todo estuvo auper bonito! El personal super atento y la habitación muy limpia y cómoda

Cons:

Cuando llegamos no habia luz y la planta de luz con la que cuentan no dura mucho

2026-06-14 • via Nuitee
J
Jane • couple • mx
9
Very relaxing, centrally located hotel serving large, delicious breakfasts
Pros:

The staff are lovely, the hotel is well situated in centro, very clean and our room was quiet and large. The shower is excellent and there’s a lot of space in the bathroom

Cons:

They had warned us but the rooftop and pool were closed for maintenance. There was no noise from the workers though, which was great.

2026-06-12 • via Nuitee
M
Monique • couple • us
10
2026-06-09 • via Nuitee
J
Jithin • family_with_children • ae
9
2026-06-09 • via Nuitee
Y
yvetteg768 • Couples • Los Angeles, California
10
Comfortable, Modern Hotel with excellent Breakfast choices.
Pros:

We had a wonderful and quiet stay at Parador de Alcalá. The room and bathroom were modern, the beds were very comfortable, and the breakfast was excellent. Portions were generous, fresh, and delicious. Note: We had to request smaller portions after day 2.

We requested a quiet room before arrival and were assigned an interior room without windows, which was perfect after long days of sightseeing. Keep in mind that rooms facing the street may experience some traffic noise, so I recommend requesting an interior room if you’re a light sleeper.

2026-06-08 • via Tripadvisor
R
rene • couple • fr
8
Oaxaca ville à visiter pour ses couleurs, mais les excursions intérêt très moyen
Pros:

La situation en ville sans bruit, la gentillesse du personnel et leur attention

Cons:

Grandeur de la chambre et sdb

2026-06-08 • via Nuitee
J
Juan • solo_traveller • es
9
La mejor opción, para disfrutar de Oaxaca y de relax
Pros:

Me gustó todo la ubicación, la atención, la el desayuno, la alberca y las facilidades en todo momento

Cons:

Nada, nada reseñable que decir

2026-05-25 • via Nuitee
J
Jasmin • couple • us
10
2026-05-22 • via Nuitee