Hotel Gran Ms Kyoto

Hotels
8.3 (3958 reviews)
Nakagyo-ku Shimomaruyacho 410-3 , Kyoto , JP
+81 75-241-2000

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent, central location near stations and attractions
Convenient transportation access (bus/subway nearby)
Helpful and friendly staff reported by several guests
Good value / reasonable price
Laundry and ice-machine available
Rooms described as clean by multiple guests
Cons:
Rooms are often small/cramped
Bathroom issues: step into bath, clogged drains, toilet problems reported
Air-conditioning/heating problems causing discomfort for some
Thin walls / noise from hallway or neighbors
Occasional maintenance issues (broken fridge, odd-smelling pillow)
At least one report of unprepared or unhelpful reception staff
Some guests noted lack of provided water
Limited storage/space in rooms

Categories

Cleanliness
8
Generally reported as clean in multiple reviews (rooms described as clean), though isolated issues noted (odd-smelling pillow, occasional maintenance issues).
Service
7.8
Mixed reports: several guests praised helpful, friendly staff and quick problem resolution, but at least one report described unprepared/unhelpful reception handling a sensitive situation.
Location
8.9
Consistently praised across languages as excellent, central, and convenient for stations and sightseeing — clearly a major strength of the property.
Room Quality
7.2
Rooms frequently described as small and sometimes dated; specific issues include limited space, problematic bathroom steps/drains, and inconsistent air-conditioning performance.
Amenities
8.2
Some positive amenity mentions (laundry, ice machine, ability to reheat food); a few faults reported (broken fridge), but overall amenities are useful for guests.
Value for Money
8.8
Multiple guests noted good price/quality ratio and reasonable rates, indicating strong perceived value for money.
Food and Beverage
9
Limited mentions overall, but where noted guests reported good food and useful options (one guest explicitly praised the food).
Overall Experience
8.5
Overall impressions are positive — many guests called the stay pleasant or unforgettable thanks to location, staff friendliness, and value, despite some room-specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Convenient Location

Just steps away from Kyoto Shiyakusho-mae Subway Station, Hotel Gran Ms Kyoto is perfectly situated for exploring the city. Within walking distance to the vibrant Gion district and two major train stations, the hotel offers easy access to Kyoto's top attractions.

Comfortable Accommodation

Choose between Western-style rooms or traditional Japanese rooms with tatami flooring and futon bedding. All rooms are equipped with modern amenities such as a flat-screen TV, fridge, and electric kettle. Relax in the well-appointed rooms after a day of sightseeing in Kyoto.

Convenient Facilities

Enjoy the convenience of a 24-hour reception, free WiFi, and complimentary luggage storage at Gran Ms Kyoto Hotel. Additionally, guests can take advantage of the on-site vending machines, coin-operated laundry facilities, and more for a hassle-free stay.

Ready to experience the best of Kyoto? Book your stay at Hotel Gran Ms Kyoto now!

Important information:

Please note that Japanese-style rooms come equipped with Japanese-style futon mattresses. Guests are required to lay out the futon mattress provided in the room themselves.

When booking 5 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

8.3
Based on 3958 reviews
Cleanliness: 8
Service: 7.8
Location: 8.9
Room Quality: 7.2
Amenities: 8.2
Value for Money: 8.8
Food and Beverage: 9
Overall Experience: 8.5
N
Natascha • extended_group • za
7
Best location for our itinerary.
Pros:

The location was amazing. If you’re aware of the room size, you can make it work. Would book again.

Cons:

The pillows were a bit weird.

2026-10-29 • via Nuitee
K
Karina • solo_traveller • mx
10
Opción cómoda y bien ubicada
Pros:

Está muy bien ubicado y es ameno. Además, me resolvieron enseguida un pequeño problema que hubo y una de las persona atentiendo la recepción hablaba español.

Cons:

Una de las almohadas olía raro.

2026-10-29 • via Nuitee
C
Carlos • solo_traveller • br
10
Recomendo fortemente esse hotel!
Pros:

Eu gostei muito da localização, pois fica exatamente no centro, pertiho da avenida principal e de tudo; cafés pertos, pontos de ônibus a menos de 100 m. Excelente!!

Cons:

Nada, tudo perfeito

2026-10-28 • via Nuitee
A
Aysenur • solo_traveller • tr
7
2026-10-28 • via Nuitee
S
Salma • couple • il
7
Pros:

Good hotel , good location

2026-10-27 • via Nuitee
E
Elisa • couple • fr
7
Pros:

C’était petit mais confortable et très bien placé

Cons:

Nous ne pouvions pas ouvrir les volets et les fenêtres, je n’ai pas apprécié être dans le noir pendant tout mon séjour

2026-10-26 • via Nuitee
P
Parkhomenko • couple • ru
10
2026-10-26 • via Nuitee
C
Casey • extended_group • us
10
2026-10-25 • via Nuitee
W
Wayne • couple • au
8
Perfect location for a beautiful city.
Pros:

Location

Cons:

Nothing

2026-10-25 • via Nuitee
橋本 • family_with_children • jp
8
Pros:

立地が良かった。駅も近くで、観光地に行くのに便利でした。

2026-10-25 • via Nuitee
Y
Yoshimitsu • solo_traveller • jp
8
2026-10-24 • via Nuitee
H
Hannah • extended_group • at
8
Passt super für einen Kurzaufenthalt in Kyoto
Pros:

Hat super gepasst - ein Standard Hotel mit einer super Lage und tollem Preis/Leistungsverhältnis

2026-10-22 • via Nuitee
Y
YUKO • couple • jp
7
アクセスの良さでいうと最高ですが、快適さは今ひとつ。
Pros:

三条のど真ん中で、バス停も近く便利でした。部屋は小さかったが、清潔です。

Cons:

空調が家庭用の物(と家族が言っていた)で、効き過ぎたり暑かったり体温調節が上手くいかず、家族が風邪をひきました。
風呂桶のゴミが詰まりやすく、使用後毎回手で取らないといけないのでかなりストレスでした。

2026-10-21 • via Nuitee
N
Nathalie • couple • ca
9
2026-10-20 • via Nuitee
B
Brooke • couple • au
10
2026-10-20 • via Nuitee
J
Juan Gerardo • family_with_children • mx
10
2026-10-20 • via Nuitee
Y
Yeshan • couple • tw
7
Cons:

冰箱故障

2026-10-20 • via Nuitee
A
Ainoa • couple • es
10
Pros:

Todo

2026-10-16 • via Nuitee
C
Carolina • couple • br
6
Good location, but unprepared staff
Pros:

The hotel location is great. It's near a subway station and nice stores. We had plenty of options around.

Cons:

The hotel room felt dated, and the toilet did not work properly.

We also had a very unpleasant experience with the reception staff. We needed assistance with a sensitive situation, but they provided very little support and seemed unprepared to handle it.

2026-10-16 • via Nuitee
G
Greer • couple • us
6
2026-10-16 • via Nuitee