Hotel Finca Las Hortensias

Hotels
8.7 (130 reviews)
Calle Hortensias. Barrio de Santa Cruz , Tepotzotlán , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Amenities
Cons:
Inaccessible roads
Noise
Service inconsistency

Categories

Cleanliness
8.31
The place is very clean and orderly, but some reviews mentioned issues with humidity and overall comfort.
Service
9.18
The service was praised for friendliness, but some staff had poor attitudes which impacted the experience.
Location
9.02
Clean and close to the center, but noted as being far from some locals' expectations.
Room Quality
8.57
Rooms were described as beautiful and clean, though some found them a bit uncomfortable.
Amenities
8.5
Facilities like pools and gardens are beautiful and well-maintained, but the lack of a gym was noted.
Value for Money
8.76
Overall value was considered fair, but noise issues impacted some guests’ perceptions.
Food and Beverage
8.31
Breakfast was good overall, but there were complaints regarding the quality of dinner options.
Overall Experience
8.98
Guests had a generally positive experience despite some issues with service and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:23

Property Description

Luxurious Accommodation
Experience spacious rooms at Finca Las Hortensias with garden views, free WiFi, and cozy amenities like armchairs and coffee makers.

Recreational Facilities
Enjoy a refreshing dip in the outdoor pool or a friendly match at the basketball court, perfect for leisure and entertainment during your stay.

Convenient Location
Situated just a short drive from vibrant bars and restaurants in Tepotzotlán, and with easy access to North Mexico City, Finca Las Hortensias offers the ideal blend of tranquility and convenience.

Book your stay at Finca Las Hortensias now for a delightful retreat near Mexico City!

Important information:

Please note that the pool is not heated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for MXN 310 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 130 reviews
Cleanliness: 8.31
Service: 9.18
Location: 9.02
Room Quality: 8.57
Amenities: 8.5
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.98
R
Raquel • couple • br
8
2026-07-17 • via Nuitee
L
Laura • solo_traveller • mx
10
2026-07-14 • via Nuitee
A
Alan Alejandro • couple • mx
9
Pros:

Bueno

2026-07-09 • via Nuitee
H
Hector • solo_traveller • mx
9
Cons:

La señal del internet

2026-07-07 • via Nuitee
G
González • couple • mx
9
Recomendable, instalaciones limpias y muy amplias. El personal es muy amable.
Pros:

La ubicación fue ideal, no hubo complicaciones para llegar. Las instalaciones bien y amplias. La limpieza excelente aunque había un jabón usado en la habitación 16. El personal fue amable en todo momento.

Cons:

El ruido de otras habitaciones es muy fuerte, realmente se escucha todo de habitaciones en los lados y de arriba. Fue el único detalle que vimos.

2026-06-15 • via Nuitee
L
Lina • solo_traveller • mx
10
Pros:

La tranquilidad

Cons:

La hora del check out porque la limpieza de la alberca nos demoró y fue un poco apresurada la salida

2026-06-13 • via Nuitee
J
Jonatan • solo_traveller • mx
10
Pros:

Las áreas verdes muy bien cuidadas.

Cons:

Al momento de despertar amanecimos con ronchas.

2026-06-08 • via Nuitee
M
MayaYvenes • solo_traveller • mx
10
2026-06-05 • via Nuitee
V
Victor • solo_traveller • mx
8
Pros:

Ubicación

2026-06-01 • via Nuitee
R
Ruth • couple • mx
8
SUPER BIEN
Pros:

EXCELENTE OPCIÓN DE DESAYUNO Y SABOR, NOS GUSTÓ MUCHO QUE TUVIERA NATURALEZA Y PAVOS REALES, SOLO CUIDEN A ESOS ANIMALITOS.

Cons:

VENTILACIÓN EN LA HABITACIÓN, ES MÍNIMA Y SE SIENTE MUCHO CALOR SOFOCANTE EN LA MISMA, PODRÍAN COLOCAR VENTILADORES PARA EL TIEMPO DE CALOR.

2026-05-12 • via Nuitee
A
Alejandro • couple • mx
8
Pros:

El desayuno. En esta ocasión no fue bueno

Cons:

Si sabor y poco

2026-04-30 • via Nuitee
A
Alejandra • family_with_children • mx
10
Pros:

El buen servicio

Cons:

El estacionamiento

2026-04-13 • via Nuitee
S
susana • family_with_children • mx
9
2026-04-06 • via Nuitee
A
Ana • family_with_children • mx
10
Pros:

La atención del personal, la ubicación

2026-04-05 • via Nuitee
F
Frédéric • family_with_children • fr
8
Pros:

Le personnel attentionné.
Le calme
Le grand Parc arboré avec les animaux et la piscine.
Le parking privé gratuit sécurisé.
L'endroit entièrement sécurisé.

Cons:

Le petit déjeuner avec peu de choix.
La chambre un peu ancienne qui demanderait un rafraichissement.
Loin du centre sans voiture.

2026-04-01 • via Nuitee
A
Alan Saul • couple • mx
10
Pros:

El lugar es muy lindo, además la limpieza de la habitación es de resaltar. Por parte del personal me sentí comodo pues todos son muy atentos. Además que cuente con servicio de parqueo es increíble.

Cons:

Quizá la comida podríamos mejorarlo.

2026-02-23 • via Nuitee
P
pierre • couple • fr
8
Pros:

Le jardin et les paons

2026-02-23 • via Nuitee
P
Pablo • couple • mx
5
Cons:

no había agua caliente y hace mucho frío :/

2026-01-20 • via Nuitee
S
Santiago • family_with_children • fr
10
Pros:

piscine à lado de el commedor

2026-01-19 • via Nuitee
F
Fernando • couple • mx
9
Agradable hospedaje en Finca las Hortensias
Pros:

Todo muy bien.

Cons:

Cumplió lo esperado

2026-01-19 • via Nuitee