Hyatt House Salt Lake City Downtown

The room was squeaky clean, and the King suite was well equipped with hotspots and everything you'd need to make a light supper. The location was very walkable to many sites downtown. I also liked that the breakfast choices were plentiful and healthy.

De locatie. Het hotel is centraal gelegen, makkelijk bereikbaar en een parkeergarage ernaast.

close to convention center. nice breakfast.

The outdoor pool and spa were disgusting. The spa was covered in algae and had what appeared to be a piece of poop at the bottom of it. The pool also had algae and bugs floating around. When I went to scoop out the bugs I discovered there was a roach in the pool. I complained to the front desk and asked to speak to the manager. Despite being on site the manager Rachael refused to come speak with me. The front desk left her messages and emailed her, I emailed her, and every-time I went to the desk to ask to speak with her in person, they told me she would get back with me but she never did. I even complained to corporate and have yet to hear back from her. I will never stay here or at a Hyatt again.

The price is decent and there are positives (nice staff, great housekeepers, solid breakfast) but I hated my week in this hotel. The WiFi was terrible and frequently unable to connect. No streaming capabilities on in room TVs (it’s 2026…nobody wants basic cable in an extended stay style hotel). Pool and hot tub were downright nasty, with stuff floating in the water and surfaces that badly need to be cleaned. Minimal closet and dresser space despite the idea that you’re in a suite.

Location

Very nice I enjoyed my stay… location is perfect, staff is nice I really enjoyed every aspect… and of course I can’t forget- it was very clean… 10 out of 10, I recommend

The person that checked us in was super nice. I loved how everything was so clean

I have to admit that I haven't stayed at a Hyatt hotel in a long time and I was somewhat impatient to see what it offers in addition to other franchises. The answer is simple: nothing. Even less than other hotels. I stayed 4 nights, but only one day was the room cleaned. No change of towels in the bathroom or addition of toiletries. The breakfast was identical every day, processed and tasteless food. The room was spacious and the bed comfortable. Transit hotel, a lot of noise in the hallways. Slow check-in and check-out, the staff unfamiliar with the reception. That's about it!

I booked this hotel by accident months in advance. I went to the hotel the day I actually needed it instead of the accidental booking date and was told of this accident. I accepted it and asked if I could get a refund or partial refund since I am canceling 6 months in advance. The front desk worker told me yes and she claimed to cancel and refund the money. Come to find out she did not cancel or refund my money and by the time I realized I was told a refund could not be issued. Your worker lied and I was out a hotel and my money.

Hotel was reasonably priced and offered good value for cost. Downtime location is very convenient to restaurants, shops and highway.

Great hotel, super friendly and welcoming staff, I felt really well taken care of. Everything is very close, markets, shops, restaurants, all within walking distance in Salt Lake City. The location is spot on, basically next to downtown, and getting around is super easy. Amazing value for money.
I stayed 8 days and the hotel fit perfectly for what I needed. Family of 5, we got 2 rooms. I’d say it works really well for a family with up to two kids, or even three adults, plenty of space and good structure, so it was more than perfect. Public Parking is almost part of the hotel, gym, breakfast a must.