Shahzan Hotel Kuantan, Trademark Collection by Wyndham

Hotels
•
Wyndham Hotels & Resorts
Lot Pt 240, Jalan Bukit Ubi/Jalan Masjid, Kuantan, Pahang, 25000 , Kuantan , MY
60-9-5136688

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Facilities

Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Porter/bellhop
Wheelchair accessible parking
Snack bar/deli
Free self parking
Pool sun loungers
Housekeeping on request
See all facilities

Review Highlights

Categories

Cleanliness
4.66
A tired, dirty and dilapidated hotel.
Service
9.63
Standard quality for this hotel tier.
Location
9.67
Standard quality for this hotel tier.
Room Quality
7.62
Standard quality for this hotel tier.
Amenities
7.65
Standard quality for this hotel tier.
Value for Money
7.61
Standard quality for this hotel tier.
Food and Beverage
7.66
Standard quality for this hotel tier.
Overall Experience
7.13
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:24

Property Description

Outdoor Pool and Dining Options:
Enjoy a refreshing dip in our outdoor pool and indulge in delectable local and international cuisine at Puteri Teja Cafe or grab a meal at the coffee shop/cafe.

Convenient Amenities:
Relax with complimentary wireless internet, room service options, and satellite programming in your cozy air-conditioned guestroom. Take advantage of our dry cleaning services and luggage storage for a hassle-free stay.

Ideal Location:
Centrally located in Kuantan, our hotel is within walking distance to Menara Kuantan 188 and Heroes Museum. Explore nearby attractions such as Kuantan City Mall and Teluk Cempedak Beach.

Immerse yourself in comfort and convenience at Shahzan Hotel Kuantan, Trademark Collection by Wyndham for an unforgettable stay.

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

Cleanliness: 4.66
Service: 9.63
Location: 9.67
Room Quality: 7.62
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 7.13
P
Peter • partner
4
Pros:

A tired, dirty and dilapidated hotel…

2025-06-21 • via Nuitee
M
Marion
8
Pros:

Sehr zentral. Das Personal hat uns am nächsten Morgen ein Grab zur Busstation Kuantan organisiert. Die Fahrt (10 Ringgit) konnten wir problemlos beim Fahrer bar bezahlen.

2024-11-28 • via Nuitee
V
Verified traveler
8
Pros:

Layanan hotel terbaik , tempat okay selesa je cuma kebersihan kurang sikit di bilik sy . Alas mangkuk jamban dh kuning harap tukar lain , cadar ada kotor sikit ja setitik gitu

2024-03-10 • via Nuitee
M
Mujahidin
10
Pros:

great overall

2023-11-07 • via Nuitee
P
Patrick Teh
4
Pros:

The sheets were dirty and the pillow sheets had blood stains. The water outlet of the shower room is blocked

2023-08-07 • via Nuitee
V
Verified traveler
2
Pros:

Hotel room was dated. Dirt can be found everywhere. Thick layer of dust on the furniture. Overall an unpleasant stay.

2023-06-20 • via Nuitee
V
Verified traveler
8
Pros:

Room was a 2 room junior suite, which was spacious and comfortable. The bed was king size and we slept well. The t.v. was poor. Most channels were affected by interference. Only 1 channel had english language. The local Mosque was picturesque, but the regular calls to prayer were noisy. Some of the public areas including the pool were rather scruffy and tired.

2023-02-28 • via Nuitee
V
Verified traveler
8
Comfy stay
Pros:

Hotel is pretty comfortable for the price paid. Staffs were nice and friendly. Bed and pillows are not too firm/soft. Location is good. There is a "car boot" market just around the corner every night.

Downside, carpet and towels had stains on them. So once you get a clean and stainless towel, make sure you hold on to it.

2022-12-22 • via Nuitee
H
Harun
10
Pros:

Convenient place. Nice view. Azan very loud, feeling like Mekah. Will stay there again.

2022-09-18 • via Nuitee
H
Hidehito • partner
10
Pros:

スタッフの対応はとても良いです。
カフェのケーキもとても美味しいです。

2022-06-17 • via Nuitee
J
Jasmin • friends
10
Pros:

Strategic location, friendly staffs, nice food

2022-05-09 • via Nuitee
V
Verified traveler
8
Pros:

Breakfast time very crowded. My friend and I ate so fast to avoid crowded during this C19 pandemic. Some of the customer very funny they wear a glove that provided by hotel but they use the hand without glove to take breads and food. Bedsheet have few yellow stains on it. Services not too bad too. Overall was ok. Keep it up :)

2021-12-10 • via Nuitee
M
Mohd
6
Pros:

Limited parking, the next available parking belong to the municipal

2021-12-08 • via Nuitee
L
Leong Sze
8
Pros:

having a bar in property would be a plus

2021-11-11 • via Nuitee