Crowne Plaza Airport by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8 (5058 reviews)
Domingo Diaz Avenue, Tocumen , Tocumen , PA

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Proximity to the airport
Free airport shuttle
Comfortable beds and good bathrooms
Excellent/complete breakfast
Friendly and helpful staff (notably shuttle driver Marvin)
Large pool and good gym
In-room coffee machine
Cons:
Perceived high price / poor value for money
No minibar in some rooms
Noisy air-conditioning in at least one room (sleep disruption)
Shuttle only runs hourly (can be inconvenient)
Inconsistent pool cleanliness
No visible room-service menu in some rooms
Minor food quality issue noted (ham)

Categories

Cleanliness
7.5
Mostly praised as very clean on arrival and well-kept rooms; isolated reports of a neglected bathroom and a pool needing better maintenance.
Service
8.5
Staff and shuttle driver (notably Marvin) repeatedly described as friendly, helpful and attentive; free airport transfer praised as useful and punctual, though shuttle frequency can be hourly.
Location
9
Excellent for transit passengers: consistently highlighted proximity to the airport and convenience for short overnight stays.
Room Quality
8
Rooms generally described as comfortable with good beds, nice bathrooms and in-room coffee machines; some guests reported noisy air-conditioning and missing minibar in some rooms.
Amenities
8
Good set of amenities (large pool, well-equipped gym, free 24h airport transfer, in-room coffee); occasional issues noted (pool cleanliness, absent minibar, no visible room-service menu).
Value for Money
6.5
Multiple guests commented that the price felt high for the area; perceived as overpriced despite positives for a one-night transit stay.
Food and Beverage
8.5
Breakfast described as excellent and complete with good coffee; minor comments on food specifics (e.g., ham quality) and a well-regarded restaurant by some guests.
Overall Experience
8
Generally positive overall for short/overnight stays thanks to location, service and comfort; a few notable negative experiences (noise, maintenance) tempered perfect scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:19

Property Description

Convenient Location & Shuttle Service
Crowne Plaza Airport is ideally situated just 200 meters from Tocumen International Airport, offering a free shuttle service for added convenience.

Comfortable Rooms with Amenities
Relax in spacious rooms with a cozy seating area and enjoy in-room entertainment with a TV. The rooms are equipped with a coffee machine for your convenience.

On-Site Bar & Dining
Unwind and socialize at the on-site bar where guests can enjoy a variety of snacks and beverages.

Experience comfort and convenience at Crowne Plaza Airport. Book now for a delightful stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Location

Guest Reviews

8
Based on 5058 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 8
L
lourdes • couple • co
8
2026-10-24 • via Nuitee
V
Vargas • solo_traveller • hn
10
Encantada !!!
Pros:

Encantada! Solo me hospedé una noche , súper cerca del aeropuerto si alguien se queda haciendo escala . Las instalaciones cómodas, limpio pero sobre me sorprendió gratamente la amabilidad de todo el personal ( anteriormente he viajado a Panamá y la mayoría de las personas no son muy amables)

2026-10-24 • via Nuitee
C
Christian Leonel • family_with_children • ar
10
Pros:

Excelente ubicación, instalaciones y servicio

2026-10-24 • via Nuitee
D
DIEGO • couple • br
1
2026-10-23 • via Nuitee
A
Andres • solo_traveller • br
7
2026-10-22 • via Nuitee
M
maria lorena • family_with_children • do
8
2026-10-21 • via Nuitee
H
Hendrik • family_with_children • aw
9
2026-10-21 • via Nuitee
G
Grace • solo_traveller • us
6
Overall it was pretty good.
Pros:

Very close to the airport.

Cons:

The room I was placed in needs some updates by the owners.

2026-10-21 • via Nuitee
D
Dayana • solo_traveller • cr
10
Excelente ubicación
Pros:

Ubicación cerca del aeropuerto

2026-10-20 • via Nuitee
N
Nilka • couple • pr
7
2026-10-20 • via Nuitee
Y
Yaluz c • solo_traveller • us
10
Pros:

Buffet was Good

Cons:

The bill needs to be a little bit more lower

2026-10-20 • via Nuitee
R
Rupa • couple • ca
9
2026-10-20 • via Nuitee
M
Milun • solo_traveller • pa
7
Pros:

Die Lage und das Personal.

Cons:

Für einen Übernachtungspreis von 230 US-Dollar inklusive Frühstück war die gebotene Qualität äußerst enttäuschend.

Das Bett war viel zu weich und wirkte deutlich abgenutzt und veraltet, was den Schlafkomfort erheblich beeinträchtigte. Die Klimaanlage war extrem laut und störte die Nachtruhe zusätzlich. Besonders unangenehm war zudem ein muffiger, schimmelartiger Geruch im Zimmer der aus Klimaanlage kam.

In dieser Preiskategorie erwarte ich eine gepflegte Unterkunft mit einem angemessenen Maß an Komfort, funktionierender Ausstattung und einer ruhigen, angenehmen Schlafumgebung.

Leider konnte das Hotel diesen grundlegenden Erwartungen nicht gerecht werden. Das Preis-Leistungs-Verhältnis ist aus meiner Sicht völlig unangemessen. Für 230 US-Dollar pro Nacht inklusive Frühstück ist die gebotene Qualität nicht akzeptabel.

2026-10-20 • via Nuitee
D
Diego • family_with_children • ar
9
2026-10-19 • via Nuitee
A
ana • solo_traveller • ve
5
Solo sirve la locación
Pros:

Solo la ubicación

Cons:

El mantenimiento en general. Necesita renovación urgente

2026-10-19 • via Nuitee
C
Cynthia • couple • ec
3
Won’t stay again after the moldy room set off my asthma. Staff is snotty.
Pros:

Our room was moldy and I am allergic to mold so I didnt like. It at all.

Cons:

See above

2026-10-18 • via Nuitee
F
Fernando • family_with_children • br
9
Pros:

Localização, próximo do aeroporto e com translado a cada hora. Refeições a la carte e opção com buffet com boa variedade, quartos do 4 andar confortaveis. Equipe simpática e prestativa

Cons:

Na

2026-10-18 • via Nuitee
M
MELVYN • family_with_children • br
2
2026-10-18 • via Nuitee
D
Daniel • solo_traveller • de
9
2026-10-18 • via Nuitee
V
Valerina • solo_traveller • aw
10
Pros:

Clean, close to airport and staff member were very attentive.

2026-10-18 • via Nuitee