Crowne Plaza Airport by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8 (5058 reviews)
Domingo Diaz Avenue, Tocumen , Tocumen , pa

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Proximity to the airport
Free airport shuttle
Comfortable beds and good bathrooms
Excellent/complete breakfast
Friendly and helpful staff (notably shuttle driver Marvin)
Large pool and good gym
In-room coffee machine
Cons:
Perceived high price / poor value for money
No minibar in some rooms
Noisy air-conditioning in at least one room (sleep disruption)
Shuttle only runs hourly (can be inconvenient)
Inconsistent pool cleanliness
No visible room-service menu in some rooms
Minor food quality issue noted (ham)

Categories

Cleanliness
7.5
Mostly praised as very clean on arrival and well-kept rooms; isolated reports of a neglected bathroom and a pool needing better maintenance.
Service
8.5
Staff and shuttle driver (notably Marvin) repeatedly described as friendly, helpful and attentive; free airport transfer praised as useful and punctual, though shuttle frequency can be hourly.
Location
9
Excellent for transit passengers: consistently highlighted proximity to the airport and convenience for short overnight stays.
Room Quality
8
Rooms generally described as comfortable with good beds, nice bathrooms and in-room coffee machines; some guests reported noisy air-conditioning and missing minibar in some rooms.
Amenities
8
Good set of amenities (large pool, well-equipped gym, free 24h airport transfer, in-room coffee); occasional issues noted (pool cleanliness, absent minibar, no visible room-service menu).
Value for Money
6.5
Multiple guests commented that the price felt high for the area; perceived as overpriced despite positives for a one-night transit stay.
Food and Beverage
8.5
Breakfast described as excellent and complete with good coffee; minor comments on food specifics (e.g., ham quality) and a well-regarded restaurant by some guests.
Overall Experience
8
Generally positive overall for short/overnight stays thanks to location, service and comfort; a few notable negative experiences (noise, maintenance) tempered perfect scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:19

Property Description

Convenient Location & Shuttle Service
Crowne Plaza Airport is ideally situated just 200 meters from Tocumen International Airport, offering a free shuttle service for added convenience.

Comfortable Rooms with Amenities
Relax in spacious rooms with a cozy seating area and enjoy in-room entertainment with a TV. The rooms are equipped with a coffee machine for your convenience.

On-Site Bar & Dining
Unwind and socialize at the on-site bar where guests can enjoy a variety of snacks and beverages.

Experience comfort and convenience at Crowne Plaza Airport. Book now for a delightful stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Location

Guest Reviews

8
Based on 5058 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 8
H
Heliton • solo_traveller • br
1
Tive objetos furtado dentro do quarto.
Cons:

Fui furtado dentro do quarto. Não sei se enquanto dormia ou se enquanto estava na rua.

A prestação de serviço, atendimento referente ao ocorrido foi tratado de forma desprezada. Já se passaram mais de 12hrs do ocorrido e não tive retorno algum.

Não confiem neste hotel. Vejam que já teve mais relatos em outras aplicações.

2026-08-29 • via Nuitee
D
dionisio • couple • py
10
Fue una parada de un día
Pros:

La ubicación

Cons:

Nada

2026-08-29 • via Nuitee
J
José Antonio • family_with_children • mx
9
2026-08-29 • via Nuitee
F
Francisco • family_with_children • ve
10
Excelente
Pros:

La cercanía al aeropuerto

Cons:

Todo bien

2026-08-28 • via Nuitee
H
Hope • couple • jm
8
The second stay was better than the first stay. The initial musty smell in the corridors disappeared
Pros:

Breakfast was very good. Many choices. Buffet style.

2026-08-28 • via Nuitee
M
Mike • couple • us
7
Pros:

location to the airport and free shuttle service.

2026-08-28 • via Nuitee
V
Valérie • solo_traveller • fr
5
Bon hôtel pour un séjour d’une nuit en transit, le bruit de la climatisation est néanmoins un souci.
Pros:

La proximité de l’aéroport

Cons:

Le bruit (climatiseur, chambres voisines)

2026-08-27 • via Nuitee
J
Janice • solo_traveller • us
9
Great location and room, menu is a little limited when the restaurant is closed.
Pros:

The hotel location is excellent as was my room.

Cons:

Seems to be a change and limitation in the menu items available in the bar when the restaurant is closed.

2026-08-27 • via Nuitee
A
Adalene • solo_traveller • za
9
2026-08-27 • via Nuitee
M
Marleen • solo_traveller • nl
8
2026-08-26 • via Nuitee
J
Jenny • family_with_children • ve
10
2026-08-26 • via Nuitee
C
Claudia • extended_group • co
9
2026-08-25 • via Nuitee
T
Tasiana • solo_traveller • sr
7
2026-08-25 • via Nuitee
L
Lena • couple • de
2
Ungemütlich
Pros:

Die Lobby ist ganz schön.
Shuttlebus zum Flughafen ist praktisch.

Cons:

Alles war schon sehr heruntergekommen in den Gängen, im Zimmer und vor allem im Bad. Das Frühstück war leider nicht so gut und es gab auch keine große Auswahl. Kaffee gibt es nur schwarz oder mit Milch, keine Auswahl.
Das Abendessen ist sehr teuer und hat uns beiden nicht gefallen. Einer von uns hat aus der Karte gewählt und einer das Buffet, es war leider beides nicht gut.

2026-08-25 • via Nuitee
F
francisco • solo_traveller • ve
3
2026-08-24 • via Nuitee
M
Maria • couple • us
7
Pros:

No tome desayuno

Cons:

Tener cuidado con la humedad

2026-08-24 • via Nuitee
D
David • couple • jp
6
Convenient location, good service however it seems some rooms and equipment require maintenance.
Pros:

Close to the airport, convenient

Cons:

Air conditioner didn’t work properly, cool air was not coming out. The room was humid and therefore it had a bit of a smell.

2026-08-24 • via Nuitee
N
Nereida • solo_traveller • us
10
Lugar acogedor
Pros:

La cercania del.hotel con el aeropuerto y su limpieza

2026-08-24 • via Nuitee
A
Armando • solo_traveller • it
10
2026-08-24 • via Nuitee
S
Spronk • family_with_children • cw
8
2026-08-24 • via Nuitee