Holiday Inn Express - Cartagena Bocagrande by IHG

Hotels
•
Holiday Inn Express
8.4 (3581 reviews)
Avenida San Martin Cra 2 N? 9-54 , Cartagena de Indias , co

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast overcrowding

Categories

Cleanliness
7.8
Multiple guests commented about the cleanliness issues in the bathrooms and discussions about cleanliness in room services.
Service
9.07
Many reviews highlight the friendly and helpful staff, ensuring a positive service experience.
Location
9.31
The hotel’s location is frequently praised, being close to the beach and restaurants.
Room Quality
8.25
Rooms were noted as spacious and well-maintained, but some reviews pointed out minor issues.
Amenities
8.07
Amenities such as the breakfast quality and elevator maintenance drew some criticism but were supplemented by positive areas like the pool.
Value for Money
8.24
Reviewers felt it offered decent value considering the overall experience and location despite some downsides.
Food and Beverage
7.8
Feedback on breakfast options was mixed, with comments on limited variety and overcrowding.
Overall Experience
8.67
Overall, guests reported a comfortable and enjoyable stay despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:10

Property Description

Outdoor Pool and City View
The Holiday Inn Express Bocagrande in Cartagena de Indias offers guests the luxury of an outdoor pool to relax in, while enjoying stunning city views from the comfort of their rooms.

Convenient Amenities
Guests can take advantage of free WiFi, a business center, and complimentary private parking during their stay. Each room is equipped with a cable TV, air conditioning, and a coffee machine for added convenience.

Explore Nearby Attractions
Situated just minutes away from Cartagena's historic Walled City and the Julio Cesar Turbay Convention Centre, guests have easy access to explore the surroundings. For added convenience, the Rafael Nuñez International Airport is only a short 15-minute drive away.

Book your stay at Holiday Inn Express Bocagrande now and experience the perfect blend of comfort and convenience.

Important information:

Please note for reservations of more than 5 rooms a 50% deposit must be made to secure the reservation.

Children under the age of 18 who are not traveling with the legal holders must present a notarized permit indicating who is responsible for the care and welfare of minors during the stay.

Renovation work is taking place from March 19th to April 5th. The lobby is under renovation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3581 reviews
Cleanliness: 7.8
Service: 9.07
Location: 9.31
Room Quality: 8.25
Amenities: 8.07
Value for Money: 8.24
Food and Beverage: 7.8
Overall Experience: 8.67
S
sromero28 • solo_traveller • co
9
Pros:

La ubicación es muy buena, todas las instalaciones con full aire acondicionado. La habitación muy cómoda y el personal super amable. Siempre vuelvo a este hotel.

2026-05-23 • via Nuitee
Y
Yenny • solo_traveller • cl
8
Pros:

El desayuno variado y rico. Las habitaciones cómodas y limpias.

Cons:

Estuve esperando la posibilidad del Check In adelantado durante varias horas; e ingresaron varios grupos grandes antes que yo, y previo a la hora de Check In que según estaba establecida, mientras yo seguía esperando respuesta a mi solicitud.

2026-05-23 • via Nuitee
M
Martinez • solo_traveller • co
9
2026-05-23 • via Nuitee
E
edwin • extended_group • co
9
Excelente hotel buen servicio cerca a estación de metro limpio, no le e utilizado en familia y negocios y me a ido muy b
Pros:

La ubicación , traslado al hotel

Cons:

Para mejorar variedad en el desayuno

2026-05-23 • via Nuitee
E
Esmeralda • couple • us
8
Nuce hotel. Good value.
Pros:

Clean, nice staff and location,

Cons:

Bathrooms don’t have a shower door or curtain and water splashes everywhere.

2026-05-23 • via Nuitee
E
Ely • solo_traveller • br
10
2026-05-22 • via Nuitee
P
Parra • couple • ve
10
2026-05-21 • via Nuitee
H
Henry • solo_traveller • us
10
It was very hight and pricey.
Pros:

Roomy , plenty space and the atmosphere.

Cons:

Really, there was nothing at all.

2026-05-20 • via Nuitee
R
Rosangela • couple • co
9
2026-05-20 • via Nuitee
J
Jair • couple • co
10
Excelente experiencia
Pros:

El personal muy formal y muy atento, la habitación era cómoda, limpia y contaba con lo necesario para un buen descanso.

2026-05-20 • via Nuitee
M
Martha • solo_traveller • co
8
Pros:

La amabilidad del personal nos apoyaron mucho para tener una buena estancia

Cons:

La comida

2026-05-19 • via Nuitee
A
ANDRES • solo_traveller • co
6
2026-05-19 • via Nuitee
N
NATALI • extended_group • co
8
2026-05-19 • via Nuitee
L
Leidy Andrea • family_with_children • co
8
Es un buen hotel, pero debe mejorar
Pros:

Es un buen hotel pero falta calidad humana , de la misma manera las habitaciones tenían un olor a húmedo

Cons:

El olor a húmedo y la luz estaba dañada, llame varias veces pero no fue posible el cambio.

2026-05-19 • via Nuitee
F
Frias • solo_traveller • ve
8
Un sitio super para conocer cartagena
Pros:

El lugar esta en una avenida bastante comercial y es lindo limpio con buena atencion

Cons:

El agua caliente de la ducha no estaba lo suficientemente caliente

2026-05-18 • via Nuitee
J
Jhon Jairo • couple • co
10
2026-05-18 • via Nuitee
G
Gloria • couple • co
9
2026-05-17 • via Nuitee
M
Miguel Angel • couple • co
5
Cons:

El baño... muy mal. Desaseado, juntas muy sucias, la presión del agua de la ducha muy muy baja, además de que el agua se salía de la ducha.

2026-05-15 • via Nuitee
T
TANIA • couple • br
7
2026-05-15 • via Nuitee
A
Andrea • solo_traveller • co
6
Pros:

Ubicación

Cons:

Aseo en los baños; falta limpieza

2026-05-14 • via Nuitee