Holiday Inn Express - Cartagena Bocagrande by IHG

Hotels
•
Holiday Inn Express
8.4 (3604 reviews)
Avenida San Martin Cra 2 N? 9-54 , Cartagena de Indias , co

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast overcrowding

Categories

Cleanliness
7.8
Multiple guests commented about the cleanliness issues in the bathrooms and discussions about cleanliness in room services.
Service
9.07
Many reviews highlight the friendly and helpful staff, ensuring a positive service experience.
Location
9.31
The hotel’s location is frequently praised, being close to the beach and restaurants.
Room Quality
8.25
Rooms were noted as spacious and well-maintained, but some reviews pointed out minor issues.
Amenities
8.07
Amenities such as the breakfast quality and elevator maintenance drew some criticism but were supplemented by positive areas like the pool.
Value for Money
8.24
Reviewers felt it offered decent value considering the overall experience and location despite some downsides.
Food and Beverage
7.8
Feedback on breakfast options was mixed, with comments on limited variety and overcrowding.
Overall Experience
8.67
Overall, guests reported a comfortable and enjoyable stay despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:10

Property Description

Outdoor Pool and City View
The Holiday Inn Express Bocagrande in Cartagena de Indias offers guests the luxury of an outdoor pool to relax in, while enjoying stunning city views from the comfort of their rooms.

Convenient Amenities
Guests can take advantage of free WiFi, a business center, and complimentary private parking during their stay. Each room is equipped with a cable TV, air conditioning, and a coffee machine for added convenience.

Explore Nearby Attractions
Situated just minutes away from Cartagena's historic Walled City and the Julio Cesar Turbay Convention Centre, guests have easy access to explore the surroundings. For added convenience, the Rafael Nuñez International Airport is only a short 15-minute drive away.

Book your stay at Holiday Inn Express Bocagrande now and experience the perfect blend of comfort and convenience.

Important information:

Please note for reservations of more than 5 rooms a 50% deposit must be made to secure the reservation.

Children under the age of 18 who are not traveling with the legal holders must present a notarized permit indicating who is responsible for the care and welfare of minors during the stay.

Renovation work is taking place from March 19th to April 5th. The lobby is under renovation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3604 reviews
Cleanliness: 7.8
Service: 9.07
Location: 9.31
Room Quality: 8.25
Amenities: 8.07
Value for Money: 8.24
Food and Beverage: 7.8
Overall Experience: 8.67
M
Mikesabogal • solo_traveller • us
10
2026-06-13 • via Nuitee
I
Ivan • solo_traveller • co
8
Pros:

La atencion del personal.
Excepto un muchacho que no me dió apoyo,

Cons:

El parqueadero todo el tiempo que estuvo lloviendo nunca lo secaron
Peligro ⚡ por resbalar
Casi me caigo!!

2026-06-13 • via Nuitee
M
Maria • solo_traveller • fr
9
2026-06-13 • via Nuitee
A
Aguilar • solo_traveller • gt
9
2026-06-12 • via Nuitee
P
Pablo • solo_traveller • uy
8
Pros:

El entorno tranquilo dentro de la playa del hotel.

Cons:

Los plazos de espera para algunos servicios no fueron óptimos.

2026-06-11 • via Nuitee
O
Oscar • solo_traveller • co
10
Pros:

La limpieza de la habitacion

2026-06-11 • via Nuitee
F
FERNEY • couple • co
10
EXCELENTE!!!
Pros:

Todo es Excelente!!!

2026-06-10 • via Nuitee
P
PATRICIO • solo_traveller • cl
9
2026-06-09 • via Nuitee
E
Estefany • family_with_children • co
10
2026-06-09 • via Nuitee
E
Estefany • family_with_children • co
10
2026-06-09 • via Nuitee
A
Arias Rella • couple • ec
10
Cómodo y accesible
Pros:

Increíble desayuno, mucha variedad y opciones.
Muy buena ubicación en todo el centro de Bocagrande, facil acceso a restaurantes, taxis, etc..

Cons:

Sin comentarios

2026-06-09 • via Nuitee
P
Pedro Aurélio • solo_traveller • br
10
Pros:

Conforto da cama, espaço do quarto. Café da manhã. Localização muito boa.

2026-06-09 • via Nuitee
J
Jone • couple • br
5
Razoável
Pros:

Localização e Equipe.

Cons:

Não atendeu aos pedidos que havia solicitado anteriormente, quarto arrumado pra casal em Lua de mel, e quarto pequeno com banheiro com agua muito fraca.

2026-06-08 • via Nuitee
T
Tamashka • extended_group • us
10
Pros:

Everything

Cons:

Nothing

2026-06-08 • via Nuitee
M
Mojana Vamsibihari • family_with_children • co
1
Terrible atención al cliente
Pros:

No me gustó la atención. El personal es muy negligente.

Cons:

La mala atención. No facilitan nada. Venir con niños es un problema.

2026-06-06 • via Nuitee
D
Diana Rubí • solo_traveller • mx
10
Pros:

Excelente, atención muy buena por parte del personal

2026-06-05 • via Nuitee
J
John • solo_traveller • us
10
2026-06-04 • via Nuitee
F
Felipe • solo_traveller • br
9
2026-06-04 • via Nuitee
M
Masquiaran • solo_traveller • cl
10
Pros:

Desayuno y la terraza con piscina

Cons:

Todo bien , nada negativo

2026-06-04 • via Nuitee
J
Juan • couple • co
10
La gente que hace feliz a la gente
Pros:

Servicio de cada uno de sus Colaboradores

2026-06-04 • via Nuitee