Holiday Inn Express - Cartagena Bocagrande by IHG

Hotels
•
Holiday Inn Express
8.4 (3635 reviews)
Avenida San Martin Cra 2 N? 9-54 , Cartagena de Indias , co
+573213836755

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast overcrowding

Categories

Cleanliness
7.8
Multiple guests commented about the cleanliness issues in the bathrooms and discussions about cleanliness in room services.
Service
9.07
Many reviews highlight the friendly and helpful staff, ensuring a positive service experience.
Location
9.31
The hotel’s location is frequently praised, being close to the beach and restaurants.
Room Quality
8.25
Rooms were noted as spacious and well-maintained, but some reviews pointed out minor issues.
Amenities
8.07
Amenities such as the breakfast quality and elevator maintenance drew some criticism but were supplemented by positive areas like the pool.
Value for Money
8.24
Reviewers felt it offered decent value considering the overall experience and location despite some downsides.
Food and Beverage
7.8
Feedback on breakfast options was mixed, with comments on limited variety and overcrowding.
Overall Experience
8.67
Overall, guests reported a comfortable and enjoyable stay despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:10

Property Description

Outdoor Pool and City View
The Holiday Inn Express Bocagrande in Cartagena de Indias offers guests the luxury of an outdoor pool to relax in, while enjoying stunning city views from the comfort of their rooms.

Convenient Amenities
Guests can take advantage of free WiFi, a business center, and complimentary private parking during their stay. Each room is equipped with a cable TV, air conditioning, and a coffee machine for added convenience.

Explore Nearby Attractions
Situated just minutes away from Cartagena's historic Walled City and the Julio Cesar Turbay Convention Centre, guests have easy access to explore the surroundings. For added convenience, the Rafael Nuñez International Airport is only a short 15-minute drive away.

Book your stay at Holiday Inn Express Bocagrande now and experience the perfect blend of comfort and convenience.

Important information:

Please note for reservations of more than 5 rooms a 50% deposit must be made to secure the reservation.

Children under the age of 18 who are not traveling with the legal holders must present a notarized permit indicating who is responsible for the care and welfare of minors during the stay.

Renovation work is taking place from March 19th to April 5th. The lobby is under renovation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3635 reviews
Cleanliness: 7.8
Service: 9.07
Location: 9.31
Room Quality: 8.25
Amenities: 8.07
Value for Money: 8.24
Food and Beverage: 7.8
Overall Experience: 8.67
J
Julian • solo_traveller • co
10
2026-07-10 • via Nuitee
C
Corinne • couple • ch
6
Bien pour un passage d une nuit pas pour un séjour long
Pros:

La chambre spacieuse et très confortable

Cons:

Le petit déjeuner salle trop petite pas de place pour s asseoir et très bruyant.

2026-07-10 • via Nuitee
W
William • family_with_children • co
10
Excelente Servicio y Precio
Pros:

Muy buen desayuno, personal del hotel con una atencion excepcional... Lo recomendaria Siempre a mis amigos y compañeros de trabajo, volveria a ir nuevamente.

2026-07-09 • via Nuitee
M
mike • couple • am
4
Pros:

room to small no bath

2026-07-09 • via Nuitee
D
DGCol • solo_traveller • co
7
Pros:

Na

Cons:

Smelly carpets in the hotel

2026-07-09 • via Nuitee
L
Lina Maria • solo_traveller • co
6
2026-07-08 • via Nuitee
S
Santiago • extended_group • co
9
2026-07-08 • via Nuitee
Y
Yufar Jose • solo_traveller • co
7
Pros:

Las condiciones de la habitación no son proporcionales al precio, muebles en mal estado y el baño con las juntas dañadas y manchadas que dan la sensación de suciedad.

Cons:

El baño en malas condiciones

2026-07-08 • via Nuitee
M
Mario • solo_traveller • it
9
2026-07-08 • via Nuitee
C
CAMILO • extended_group • co
8
Pros:

Ubicación / camas / duchas

Cons:

Desayunos / piscina deteriorada

2026-07-06 • via Nuitee
C
Camilo • family_with_children • co
8
2026-07-06 • via Nuitee
T
thais andreina • solo_traveller • cl
5
Cons:

No te dan agua a la habitación y el agua caliente no salía paso en dos habitación en la mía y en la de mis amigos.
El comedor es muy pequeño para todas las personas que se alojan allí debieran mejorar esa parte, más que todo el agua a la habitación.

2026-07-05 • via Nuitee
C
Cristhian • solo_traveller • co
10
Pros:

La calidad del servicio

2026-07-05 • via Nuitee
L
Laura • couple • co
7
No lo recomiendo. Abusaron en el cobro y NO sostuvieron la tarifa con la que habíamos reservado. Increíble dije que paga
Cons:

Seleccionamos el lugar con una tarifa que salió en booking y llegando al lugar nos
Cobraron otra. Mucho más alta y sin una justificación lógica. Me parece de muy mal gusto que uno seleccione con un valor y cobren allá que por la TRM que estaba a 3.540 y ellos la tomaron a 3.900. No nos gustó PARA NADA !

2026-07-04 • via Nuitee
D
Diana Carolina • extended_group • co
8
Buena
Pros:

Limpio y organizado

Cons:

Demora en checkin

2026-06-30 • via Nuitee
F
Francisco • couple • co
10
2026-06-30 • via Nuitee
M
MARIA CLARA • solo_traveller • co
8
Pero volvería …
Pros:

Lo mejor , el Parqueadero y atención de empleados. En general todo bien !

Cons:

No entendí por qué como huésped no me beneficié del valor acordado en booking que lo convirtió a dólares americanos y luego el hotel liquidó a un valor de la divisa acordado entre ellos y muy superior a la TRM .
Requieren un comedor más espacioso para desayunos !

2026-06-30 • via Nuitee
C
Carolina • solo_traveller • us
10
2026-06-29 • via Nuitee
G
Gloria • family_with_children • co
8
Bien
Pros:

Limpio

Cons:

No hay control de la entrada

2026-06-29 • via Nuitee
A
Ana • solo_traveller • co
10
Excelente
Pros:

Buenas instalaciones

2026-06-28 • via Nuitee