Hotel MS Ciudad Jardin

Hotels
•
MS Hoteles
8.3 (1375 reviews)
Carrera 101 No 15 A 35 , Cali , co
+57 602 3156060

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Personal attention
Good location
Cleanliness of public areas
Cons:
Poor room quality
Lack of amenities
Food quality issues

Categories

Cleanliness
7.88
Some reviews mentioned poor conditions and odors in rooms.
Service
9.05
Positive comments about staff attentiveness and friendliness.
Location
8.89
Frequent mention of good location and convenience.
Room Quality
7.84
Mixed feedback on rooms, with some noting issues with size and basic amenities.
Amenities
8.17
Some amenities did not meet guest expectations (e.g., gym, jacuzzi).
Value for Money
8.33
Comments indicate some guests felt it was overpriced for what was offered.
Food and Beverage
7.38
Negative remarks regarding breakfast quality and temperature of food.
Overall Experience
8.85
Generally favorable reviews about the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:42

Property Description

Modern Rooms with Amenities
Hotel MS Ciudad Jardin in Cali offers modern-style rooms equipped with a TV, air conditioning, and private bathrooms with bathrobes. Some rooms even feature a hot tub for ultimate relaxation.

Convenient Facilities
Enjoy the convenience of free WiFi, 24-hour front desk service, and complimentary parking during your stay at Hotel MS Ciudad Jardin. Whether you're traveling for business or leisure, our hotel has everything you need for a comfortable stay.

Nearby Attractions and Accessibility
Located just a short distance from Cañaveralejo's Bullring, Pan-American Park, and Saint's Peter Cathedral, our hotel provides easy access to popular landmarks. Additionally, being only 50 minutes away from Alfonso Bonilla International Airport, your journey to Hotel MS Ciudad Jardin is hassle-free.

Book your stay at Hotel MS Ciudad Jardin now for a memorable experience in Cali!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Location

Guest Reviews

8.3
Based on 1375 reviews
Cleanliness: 7.88
Service: 9.05
Location: 8.89
Room Quality: 7.84
Amenities: 8.17
Value for Money: 8.33
Food and Beverage: 7.38
Overall Experience: 8.85
F
Felipe • extended_group • co
8
2026-08-13 • via Nuitee
L
Laura • extended_group • us
7
Agradable
Pros:

Mi visita me toco el sismo! El personal muy atento a evacuar. Muy atento a limpieza y ayudar a clientes!

Cons:

El mini refrigerator NO tiene agua para huespedes!! Seria muy bueno que tengan agua.

2026-08-12 • via Nuitee
H
Hong Minh Jarvis • solo_traveller • ca
8
Pros:

The property was fine, but what I really liked was the way the staff treated me and my friend. They also handled an odd situation involving an unwanted guest at the hotel. They were very professional and made us feel safe.

2026-08-11 • via Nuitee
J
Juan carlos • family_with_children • co
10
Excelente desayuno , excelente por el precio -calidad
Pros:

En general todo muy bien

Cons:

Realmente todo estuvo bien

2026-08-10 • via Nuitee
L
Lina Maria • solo_traveller • co
10
2026-08-09 • via Nuitee
A
Aniaska • solo_traveller • ve
10
2026-08-05 • via Nuitee
E
Eric Javier Gómez • solo_traveller • pa
9
Desayuno variado y muy rico.
Pros:

Desayuno muy rico, todo fresco y variado. Habitación bastante limpia y el área muy tranquila. Cerca del centro Comercial Jardín y estación de Buses.

2026-07-22 • via Nuitee
L
Lina • extended_group • co
8
2026-07-21 • via Nuitee
P
Perez Andrade • family_with_children • co
9
2026-07-21 • via Nuitee
H
Henry Camacho • solo_traveller • ve
10
Pros:

La limpieza

2026-07-19 • via Nuitee
A
ANGELICA • family_with_children • co
10
Muy buena elección
Pros:

Muy buena atención del personal, desayuno muy completo, nos dieron la habitación antes del horario del checkin

2026-07-18 • via Nuitee
N
Nicolas • solo_traveller • co
10
Pros:

Aseo, desayuno y la ayención

Cons:

El gimnasio y la nevera de la habitación hacía mucho ruido

2026-07-16 • via Nuitee
M
Maria • extended_group • pk
8
2026-07-16 • via Nuitee
V
Valverde Puranen • solo_traveller • co
10
Pros:

Todo excelente..

2026-07-15 • via Nuitee
M
María Eugenia • solo_traveller • co
8
2026-07-15 • via Nuitee
R
RUBÉN • solo_traveller • cl
10
2026-07-15 • via Nuitee
H
HERNANDO • family_with_children • co
8
2026-07-14 • via Nuitee
J
Jesús • couple • co
10
Espectáculo
Pros:

Excelente

2026-07-14 • via Nuitee
N
Natalia • couple • co
4
Pros:

Buena ubicación y la habitación es amplia

Cons:

Es incómodo, el staff no es amable ni servicial, solo hay un ascensor, no hay espacios comunes cómodos

2026-07-13 • via Nuitee
S
Santiago • family_with_children • co
9
2026-07-11 • via Nuitee