Swiss Heritage Boutique Hotel Jonker Street Melaka

Hotels
7.6 (1731 reviews)
168, Jalan Tun Tan Cheng Lock, , Melaka , MY
+60 6-284 4111

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Lift / Elevator
Express check-in/check-out
Airport shuttle
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Availability of breakfast
Cons:
Poor cleanliness
Room issues including maintenance and amenities

Categories

Cleanliness
5.81
Multiple reviews highlighted significant issues with hygiene and maintenance.
Service
8.78
Staff were friendly and helpful, though management seems lacking.
Location
9.32
Proximity to Jonker Street and other attractions was well-received.
Room Quality
6.27
Rooms were noted to be poorly maintained and different than advertised.
Amenities
6.8
Several essential amenities were either missing or malfunctioning.
Value for Money
7.26
Good location but many drawbacks in room quality and amenities.
Food and Beverage
8.31
Breakfast availability was positively noted on weekends.
Overall Experience
8.28
Mixed results with potential, but major issues detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:04

Property Description

Prime Location on Jonker Street
Modern Amenities
Multilingual Staff
Book now to experience a seamless stay at Swiss Hotel Heritage Boutique Melaka, where luxury meets comfort.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. All bookings are subject to a Heritage Charge per room per night. This is to be paid directly to the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7.6
Based on 1731 reviews
Cleanliness: 5.81
Service: 8.78
Location: 9.32
Room Quality: 6.27
Amenities: 6.8
Value for Money: 7.26
Food and Beverage: 8.31
Overall Experience: 8.28
S
syafiqah saufi • couple • my
10
2026-10-29 • via Nuitee
O
ONG • couple • my
6
2026-10-26 • via Nuitee
S
Siti • couple • my
7
Pros:

Strategic location

Cons:

Car parking

2026-10-24 • via Nuitee
S
Sterre • couple • nl
9
2026-10-22 • via Nuitee
M
Ms SURAYA • couple • my
10
2026-10-22 • via Nuitee
S
Shu Ming • couple • my
8
The hotel is conveniently located near the main street, making it easy to get around.
2026-10-19 • via Nuitee
惠卿 • extended_group • my
5
希望住宿设备方面再提升
Pros:

地点很好。

Cons:

停车位有限。想提升房间，可是柜台办理不到。

2026-10-18 • via Nuitee
M
Miku • extended_group • jp
10
Pros:

とても安かったが、綺麗で不足のない施設だった。歴史的な建物で、外観も内装もかわいかった。

Cons:

バス停から遠く、スーツケースを待って歩くのはしんどかった。駅やバスセンターからはGloveを使うのがいい。ナイトマーケットによる交通規制路でもすぐ近くの道路までは車が入れる。

2026-10-13 • via Nuitee
F
Foong Chin • extended_group • my
7
2026-10-12 • via Nuitee
I
Inmaculada • solo_traveller • es
7
2026-10-11 • via Nuitee
D
Dorothy • couple • sg
7
The location is snugged nicely away from busy jonker street and yet is accessible when you want to experience the weeken
Pros:

The location is good. Value for money.

Cons:

Nil

2026-10-11 • via Nuitee
R
Raad • solo_traveller • au
7
2026-10-10 • via Nuitee
S
Shan Qian • solo_traveller • sg
7
Good value at a good location but not for those looking for high end accommodation
Pros:

Hotel’s location is good. There are many places to explore nearby. Good food and cafes are plenty

Cons:

Room floor wasn’t clean properly. There is still dirt and hair around. Bathroom drain was full of hair too. Water pressure at shower is weak and no hot water.

2026-10-10 • via Nuitee
S
Shan Qian • couple • sg
7
2026-10-10 • via Nuitee
L
Ley Ping • couple • my
7
2026-10-09 • via Nuitee
T
Tan R • solo_traveller • sg
1
Staff punctured my tyre, room power short circuit.
Pros:

Nothing

Cons:

The hotel staff punctured my tyre. Then assigned me rooms where the power wasn't working, short circuit. I booked another hotel because of this. It was late at night already, I had to drive with my punctured tyre and there were no tyre repair shop open at late hours.

2026-10-08 • via Nuitee
S
Steven Ho ☘️ • solo_traveller • sg
1
2026-10-08 • via Nuitee
A
Azhar • solo_traveller • my
5
2026-10-07 • via Nuitee
D
Dinesh • solo_traveller • bn
10
Pros:

Everything

Cons:

Nothing

2026-10-07 • via Nuitee
K
Kavines • couple • my
1
2026-10-07 • via Nuitee